2. The Protocol Professional LLC Proper Etiquette & Professional Protocol Presentation Informational Demo Erma I. Bennett - Manager & Sole Proprietor © Copyright 2012 The Protocol Professional, LLC. All Rights Reserved.

3. ~  Customized One-on-One or Group Training ~ Consisting of Coaching, Workshops, Mock Dining Experiences, Mock Social Gatherings, Internet PowerPoint Courses ~  Event Planning ~ Conferences, Workshops, Forums, Receptions, etc. ~  Event Servitor ~ Conferences, Workshops, Forums, Receptions, Home & Office Parties, etc. ~  Décor (Interior Design) ~ Home/Office/Sanctuary/Event THE PROTOCOL PROFESSIONAL, LLC THE PROTOCOL PROFESSIONAL, LLC is a limited liability company, organized under the laws of the state of Florida formed to meet the needs of its clients by offering: © Copyright 2012 The Protocol Professional, LLC. All Rights Reserved.

4. Erma I. Bennett Erma I. Bennett … An Authority on Dining/Serving Etiquette & Professional Protocol Trainer – Extraordinaire “Engage in the art of preparing, serving and dining with skill, poise and a flair.”  Erma I. Bennett  Erma I. Bennett is a consummate professional, a woman of integrity, committed to “excellence” in all that she is assigned to do through her administrative gifts and talents.  It is her desire to help others become skilled in the correct (proper) etiquette and protocol required, when receiving and hosting VIPs, notables and influential guests.  Her trainings offered will inspire, as well as, provide others with the (tools) knowledge, confidence and techniques in the “how to” - “do’s & don'ts” of dining & serving.  First Impressions Lasting Impressions  First Impressions can be Lasting Impressions – In this presentation, you will learn how to…“Manage Your Personal Poise & Presence while Presenting a Polished Image!” © Copyright 2012 The Protocol Professional, LLC. All Rights Reserved.

5. It was my pleasure to serve you! Final Tip: Always express your thanks in a “handwritten” note to your host!  Thank you for Making Your First Impressions Lasting”!  Thank you for allowing me to “serve” you. I hope that you will find “beauty” in what has been presented, and go out into the world and make an impression upon those you too seek to serve, “Making Your First Impressions Lasting”! Always Respectful, Erma I. Bennett The Protocol Professional © Copyright 2012 The Protocol Professional, LLC. All Rights Reserved.

6. To receive an exclusive and more comprehensive scope of the services Erma I. Bennett provides, visit website www.TheProtocol-Professional.com or email ErmaIBennett@TheProtocol_Professional.comwww.TheProtocol-Professional.comErmaIBennett@TheProtocol_Professional.com To receive an exclusive and more comprehensive scope of the services Erma I. Bennett provides, visit website www.TheProtocol-Professional.com or email ErmaIBennett@TheProtocol_Professional.comwww.TheProtocol-Professional.comErmaIBennett@TheProtocol_Professional.com