1. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 1 Applying and Interviewing for Employment

2. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 2 Learning Objectives Define the purpose of application letters and explain how to apply the AIDA model to them Describe the typical sequence of job interviews Describe briefly what employers look for during an employment interview and preemployment testing

3. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 3 Learning Objectives List six tasks you need to complete to prepare for a successful job interview Explain the three stages of a successful employment interview Identify the most common employment messages that follow an interview and explain when you would use each one

4. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 4 Employment Messages Application letters and forms Job-inquiry letters Application follow-ups

5. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 5 Application Letters Accompany the résumé –What you are sending –Why you are sending it –Benefits of reading it

6. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 6 Tips for Application Letters Be clear and specific Show you are informed Don’t volunteer salary information Keep it short Show some personality Aim for high quality

7. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 7 Using the AIDA Model Attention Interest Desire Action

8. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 8 Application Follow-Ups Update application Show your interest Show persistence Underscore commitment

9. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 9 Employment Interviews Organization’s objective –Match applicants with the organization Applicant’s objective –Match goals and abilities with the job

10. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 10 Sequence of Interviews Screening stage Selection stage Final stage

11. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 11 Types of Interviews Structured Panel Behavioral Working Open-ended Group Situational Stress

12. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 12 Interview Media Telephone E-mail and IM Video technology Virtual online

13. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 13 What Do Employers Seek? Organization fit –Attitudes –Background –Style Qualifications –Education –Experience –Skills

14. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 14 Preemployment Testing Integrity tests Personality profiles Job skills tests Substance tests Background checks

15. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 15 Interview Preparation Learn about the organization Think ahead about questions Bolster your confidence Polish your interview style Present a professional image Be ready when you arrive

16. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 16 Study the Organization Operations Markets Challenges

17. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 17 Plan to Answer Questions The hardest decision you ever made Your greatest weaknesses Goals over the next five years What you didn’t like about prior jobs Some information about yourself

18. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 18 Prepare Some Questions Are these my kind of people? Can I do the work and will I enjoy it? Is this the job I want? Does the job pay what I’m worth? Who would I be working for? What sort of future can I expect?

19. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 19 Build Your Confidence Minimize weaknesses Maximize strengths Manage apprehension

20. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 20 Polish Your Interview Style Mock interviews Nonverbal skills Voice training

21. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 21 A Professional Image Business clothing Good grooming Appropriate behavior

22. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 22 Be Ready When You Arrive PreparingTravelingWaiting Your Résumé Support Papers Your Portfolio The Location The Route Travel Time Review and Plan Be Professional Practice Courtesy

23. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 23 The Interview Process 1.Warm-up stage 2.Questions-and-answers 3.Close of the interview

24. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 24 The Warm-Up Stage First impressions Body language Social skills

25. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 25 Questions-and-Answers Deal with questions Listen to the interviewer Handle discrimination

26. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 26 Close of the Interview Conclude gracefully Discuss salary Review notes

27. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 27 Following Up After the Interview Thank-you messages Inquiry messages

28. Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter 16 - 28 More Follow-Up Messages Requesting more time Accepting job offers Declining job offers Resigning from a job