2. Partners will receive the benefit per the terms below. Microsoft may change the benefits with 60 days notice MSPP Partners who have signed the Microsoft Online Services Partner Agreement (MOSPA) via process defined at http://www.quickstartonlineservices. com http://www.quickstartonlineservices. com For partner internal use only For internal company use rights For demonstration purposes Not for customer use Active partners who meet the above eligibility criteria will be able to receive the following Business Productivity Online Suite IUR Benefits: First Year250 SeatsNo Cost Subsequent YearsSell at least 2 new deals > 25 seats in prior yearNo Cost Sell less than 2 deals > 25 seats in the prior year$5/USL/month The benefit can only be used in countries where service is available. IUR benefits not to exceed 500 seats per country.

3. Q: How do partners access their Internal Use Rights benefits? A: A partners is required to sign up for a Microsoft Business Productivity Online Suite trial using a Windows Live ID associated with an MSPP partner organization. During the sign-up process, they must enter the promo code “Partner”. After partner organization association has been confirmed, the trial will be extended to include up to 250 seats for one year. Q: Why is Microsoft changing the IUR Benefits to partners? A: We would like to encourage broader adoption by partners. By offering 250 seats free for one year, we are providing partners with a better opportunity to experience the features of the Business Productivity Online Suite. Also, we have found that partners using our products and services are more credible while selling to customers, so we want partners to utilize our services within their organization more extensively. Q: How is this different than the free demo accounts partners have access too? A: The IUR benefits are for partner’s internal use within their company only, and not for demoing Business Productivity Online Suite to customers*. Partners should continue to maintain a separate demo account, which will allow them to keep their internal information private. For more information on demo accounts and how to receive one, please visit www.quickstartonlineservices.com or look for instructions relating to the demo accounts in this document.www.quickstartonlineservices.com Q: How do partners renew their benefits after the 1 st year? A: After 1 year partners will be eligible to renew the seats at no cost if they sell 2 customer deals of 25 seats or more, else they will need to renew at $5/USL/month. Q: What steps should a partner take to stop their current IUR benefits accounts? A: No additional steps are required, the partners utilizing the current IUR benefits will automatically receive the price adjustment so that they get the seats are no cost on a going forward basis. No credit will be provided for the payments made until now by the partners. *The benefits Company receives under the Program, including software, are not intended for distribution to Company’s customers. (Section 4.5.d of the Microsoft Partner Program Agreement)

4. Microsoft Business Productivity Online Suite Demo Accounts Active partners who meet the above eligibility criteria will be eligible to get demo accounts of Business Productivity Online Suite: Leverage Existing Account Use existing seat count Keep your current configuration Perpetual environment 20 seat licenses (default) Customize your environment Perpetual environment Providing a demo to customers Testing of features/functionality Personal accounts for home/family use Multiple accounts per employee * Partners will only be given one trial per year. It is recommended that you do not use the same Windows Live ID for your demo account and accounts you purchase for risk of losing free trial Partners will receive benefit for the duration of the purchase agreement Microsoft may change the benefits with 60 days notice MSPP Partners who are also enrolled in the Microsoft Online Services program New Demo Accounts