1. Welcome Registration Staff In-service

2. Information UAMS considered a black hole

3. Centralization of Referring Physician Information Synchronized Centralized Accurate Accessible 3,657 updates made to PROU in 2009

4. Referring/Primary Care Physicians Medipac/Registration Workstation Requirements

5. PCP ID Field Medicaid/Insurance Providers will not pay if missing or incorrect Why is it important?

6. Referring ID Field Needed for proper patient follow-up treatment Why is it important?

7. ChartScript Transcription System/Logician Fax Tool Required for patient notes to fax to Referring and PCP

8. Capturing the PCP/Referring Physician Ask the following: Who is your family doctor (PCP) - the one you see when you have a cold or the flu? Is there a physician who sent you to our hospital that needs to receive follow-up information?

9. Adding the PCP physician If there is no referral on file when adding a PCP physician on Medicaid patients, you must make a note in the CPI comments field for the billing office.

10. Professional Selection screen includes City and State

11. Fields in Medipac for Additional Referring Physicians

12. Professional Master List Use #52334, as a temporary entry Put a comment in the patient’s account with the physician’s name Step 1: What if a physician is missing?

13. Professional Master Update Form Fill out the Professional Master Update Form http://physicianlink.uams.edu/Prof Master Step 2:

14. Professional Master Update Form cont. Physician Relations will update the patient record If not updated within 24 business hours, email carla@uams.edu Step 3:

15. Offers Referring Physicians Access to UAMS Medical Records via the Internet 1,894 Referring Physicians enrolled 1,142 Staff enrolled 68,656 Patients enrolled

16. Granting Physician Access Change the MDOK field to (Y) The patient or their legal representative signs the Authorization form Updated daily by system download UAMS Physicians automatically have access; therefore a form is not required on UAMS physicians

17. Denial of Physician Access Change the MDOK field to (N) Patient completes: Denial section of the form

18. Field in Medipac for MD-Link

19. Field in Registration Workstation for MD-Link

20. Printing Authorization Form in Medipac

21. Printing Authorization Form in Registration Workstation with Auto-Print Check the Print MD OK Form box when checking the Print Profile/Labels box Two copies of the form will print

22. Printing Authorization Form in Registration Workstation Manually Enter #1064 and the number of copies (2)

23. Printing Authorization Form in Registration Workstation

24. MD-Link Patient Authorization Form ***Form must be on file for all patients*** Two forms print from Optio and are signed by patient Scan form to the Authorization Folder Patient receives other signed copy

25. Patient Authorization Form cont. ***Form must be on file for all patients*** Yes or No flag will pull forward if form previously completed Print form on patients: - Who have not completed a form - Who have a change in their physician

26. Please remember the PCP and the Referring Physicians Our Success at UAMS depends upon your help! Thank You