Presentation on theme: "AmeriCorps is introducing a new online payment system for the processing of AmeriCorps forms"— Presentation transcript:
1 Corporation for National & Community Service (CNCS) AmeriCorps Online Payment System Introduction
2 AmeriCorps is introducing a new online payment system for the processing of AmeriCorps forms The new system will allow Segal AmeriCorps Education Award payments, Interest Accrual payments and Forbearance to be requested, submitted and processed online, both eliminating paperwork and reducing wait time for payment.The online system will benefit you by:Getting you your money fasterPre-populating informationPerforming validation checksReducing the amount of information you need to provideProviding electronic versions of the completed AmeriCorps formsProviding the capability to print formsEliminating mailing costsAccess to help and information onlineIn addition, the automated process eliminates manual tasks such as:Opening mailScanning documentsCorrecting and completing incorrect or incomplete forms
3 Approved requests will be sent to Treasury for payment. The new system is very user-friendly, much like an online banking system. Here is how it works………Trust StaffThe InstitutionProvideSupportRequestThe memberRequest &Check statusMost requests will be processed without intervention, however Trust staff will provide support and respond to problems as necessary.Provide SupportMembers will log in to the system and create a request online for any of their available Segal AmeriCorps Education Award benefits. The system forwards the request to the Institution for approval.As a registered Institution user, you will log in to the system to view all pending requests. Once there, you will be able to review and process the member’s request through the online system.Approved requests will be sent to Treasury for payment.And the best part it is……………………
5 The new online system will be easy to access You can access the online system from the AmeriCorps.gov website.Once you are logged into the system, all requests can be processed online and directed back to the Trust through the system.Members – Did youknow you can nowsubmit your ED Awardforms online?Click here to learn moreMembers and Alumni Access Your AccountUser NamePasswordAccess Your AccountUser NamePasswordNational Service Trust Account AccessClick here to access the system
6 To process a Forbearance Request simply: Login to the systemView pending requestsOpen Forbearance Request and review informationClick “accept” or “deny” with comments (or follow your normal operating procedure)
7 Interest Accrual Payment Requests To process an Interest Accrual Payment request simply:Login to the systemView list of pending requestsOpen Interest Accrual Request and review informationEnter the required loan informationCheck Certification BoxClick “accept” or “deny” with comments***See next 2 pages for more details
8 Processing an Interest Accrual Payment Request 1. Review all of the member’s information to make sure it matches your records
9 Processing an Interest Accrual Payment Request Cont…. Enter the following informationLoan NumberLoan TypePrincipal Outstanding & Interest Accrued OR Daily Interest AmountGrace Period (if applicable)Check Certification BoxClick “accept” or “deny” with comment
10 To process a Segal AmeriCorps Education Award Payment request simply: Login to the systemView list of pending requestsOpen Education Award Request and review informationComplete required fieldsCheck Certification BoxClick “Accept” or “Deny” with comment***Note: There are two different screens that you will see depending on how the member chooses to use the award. The following pages show examples of the two different screens.
11 Processing an Education Award Request for a Loan Payment Open Education Award Request and review informationEnter the following informationLoan TypeLoan NumberPayoff AmountState Agency Name (if applicable)Check Certification BoxClick “accept” or “deny” with comment
12 Processing an Education Award Request for Payment of Current Educational Expenses Open Education Award Request and review informationEnter the following informationEligible ExpensesEnrollment Start DateEnrollment Midpoint DateCheck Certification BoxClick “accept” or “deny” with comment
13 The online system has your security in mind Every Institution will need to register for the system for security purposes the first time they try and enter the system.**Complete and submit the Registration application onlineA Trust Officer will approve your application and send you an with a link to access the systemUpon entering the system, you will be asked to create a username and password.The person to register your Institution will become the Institutional Security Administrator. You will need to decide who this should be, because this person will have some additional rights and responsibilities, such as:Rights to grant access to others within you organization and assign user roles to those people.Responsibility for maintaining and monitoring the security administration for the Institution.**Institution Registration will begin two weeks prior to the go-live date in August
14 Registering your Institution is a very simple process Go to AmeriCorps.govAccess login area and click on “Register to create a new Institution account”Enter the following information:Institution nameCorrespondence AddressEFT information (or payment address)TINDUNS #Title IV Code (for Education Institutions)Contact name, and phone #Click “Submit”
15 What else might I want to know? What if I forget my password?If you cannot remember your password, click “forgot you password?” on the login page. You will then be prompted to enter your username and your address. An will be sent to you with a link to change your password.How do I select my notification method?You have the option to select to have s sent to you to notify you a request is pending your approval. The default notification method will be to receive notification s. However, if you prefer not to receive s, the Institutional Security Administrator can change the notification method in the Institution profile.Will we be able to have records of requests that are made through the system?You will also always have access to historical records, because all records will be maintained in the Trust’s database. From your homepage, you can select “Historical Records” from the left-hand navigation bar where you can view and search past requests.If I deny a request, do I need to explain why?Yes; if you deny a request, you will need to add a comment to explain why it was denied. There will be a drop-down where you can choose from a list of reasons that would result in denial. If you don’t find the appropriate reason, you can select “other” and write in the rationale for your decision.What are my access rights and roles as the Institutional Security Administrator for my Institution?As an Institutional Security Administrator you will be able to grant access to others within you organization and assign user roles to those people. You will also be responsible for maintaining and monitoring the security administration for the institution.
16 Next StepsCheck the AmeriCorps.gov website for more information and updates on the launch.We’ll notify you when the site is open for Institution registration. Expect this to happen in late July of this summer.If you have any additional questions, please