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Corporate Overview A partner to grow with In the past year, our global network of agents provided 55,000 visitors handled in Kenya and Tanzania Together.

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Presentation on theme: "Corporate Overview A partner to grow with In the past year, our global network of agents provided 55,000 visitors handled in Kenya and Tanzania Together."— Presentation transcript:

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2 Corporate Overview

3 A partner to grow with In the past year, our global network of agents provided 55,000 visitors handled in Kenya and Tanzania Together with our global network of agents we anticipate a growth to servicing 85,000 to 90,000 passengers per year by 2011 We look to a close relationship with our agents to achieve this capacity

4 Logistics Simplified Alpha Travel offices in London for ease of communication with global agent network Experienced, dedicated tour consultants Reliable communication Extensive product knowledge Proven reservation system

5 Value for Money The strength of our relationship with our suppliers provides exceptional buying power which is passed on to our agents Extensive reliable fleet allows us to offer transportation at a competitive rate A wide assortment of scheduled, seat in vehicle safaris that are provided at highly competitive prices

6 Solid Commitment Extensive investments in East Africa Ongoing investments in Fleet and transport infrastructure Information technology and reservation management Staff training Marketing support tools Social and environmental business practices

7 KENYA

8 We Have Increased Group Owned Bed Capacity In Kenya (under Sarova management) Salt Lick Lodge Taita Hills Lodge (Combined 316 bed capacity) The ARP Group Meets the Demand

9 Taita and Salt Lick are located in our 28,000 acre private wildlife sanctuary The ARP Group Meets the Demand

10 The development of our 28,000 acre private game reserve Introduction of rhinoceros – both black and white The development of a wetlands area The introduction of crocodile and hippopotamus Offer walking safaris and night game drives to guests of Taita and Saltlick Lodges Developing a research centre studying the wildlife of the Sanctuary Future Growth for the Taita Hills Sanctuary

11 Creation of wetlands Recovery of forest to maintain browser population Management of invasive plants Introduction of black and white rhinoceros Introduction of hippopotamus and crocodile at Bura Dam Bird ringing for research and ornithological observations Improved infrastructure including game drive routes, viewing points, picnic sites and fly camping sites Eco Initiatives for the Taita Hills Sanctuary

12 Community Sustainable Development Partnership with the Lumo Community Wildlife Sanctuary Establishment of cultural tourism to neighbouring Msorongo and Lualenyi villages Introduction of a revolving fund for educational and learning amenities Development of aloe farms and honey production Construction of water troughs for cattle Linkages with community sites such as Kishushe and Oza for activities such as rock climbing, spelunking and mountain biking

13 We Have Increased Group Owned Bed Capacity In Kenya (under direct management) Baobab Beach Resort & Spa Kole Kole (Combined 646 bed capacity) Our Developments on the Kenya Coast

14 Grand opening of Maridadi Wing at Baobab Beach Resort & Spa Opened August 2008 54 new guest rooms Expansion of Afya Bora Wellness Centre Entertainment Centre & Amphitheatre Conference Rooms Shopping Arcade Additional sports facilities Cascading swimming pool Expansion of restaurant Expansion of the Tapa Tapa Bar Our Developments on the Kenya Coast

15 Swimming pool Conference facilities Tennis courts SCUBA and snorkelling Wind surfing Fishing Afya Bora Wellness Club Spa Archery Football, Basketball, Volleyball Aerobics classes Table tennis, shuffle board, boccia Entertainment & animation Nature walks Baobab Beach Resort & Kole Kole

16 Baobab Beach Resort & Spa The new Porini Amphitheatre The new conference facility

17 Baobab Beach Hotel & Kole Kole And world class dining

18 Award Winning Excellence

19 And most recently the 'First Choice Gold Medal 2007 for achieving consistently high customer service satisfaction levels as rated by First Choice Customers'.

20 Pollman’s Tours & Safaris Offices in Nairobi, Mombasa, Malindi and Diani Airport offices at Nairobi’s Jomo Kenyatta International Airport and Moi International Airport IATA travel agency in Mombasa Solid infrastructure to handle Charter arrivals Incentive groups Cruise ship arrivals Meetings and conferences The most demanding needs

21 Relocation of our Mombasa office Enabling us to keep up with the growth Providing space for representatives of our strategic partners Purpose built for destination management Top standard vehicle maintenance facility Future Growth at Pollman’s Tours

22 Our Fleet in Kenya We own an impressive fleet of late model, well maintained vehicles custom built for safaris Safari Buses 4x4 Safari Vehicles 20 to 24 seat coaches Larger coaches Plans for expansions

23 TANZANIA

24 We Have Increased Group Owned Bed Capacity In Tanzania (under Serena management) Mountain Village expanded to 84 beds The ARP Travel Group Investment in Tanzania

25 We Have Increased Group Owned Bed Capacity In Tanzania (under Serena management) Mountain Village expanded to 84 beds Located on a working coffee farm Overlooking a volcanic crater lake The ARP Travel Group Investment in Tanzania

26 We Have Increased Group Owned Bed Capacity In Tanzania (under Serena management) Mbuzi Mawe Camp offering 32 beds The ARP Travel Group Investment in Tanzania

27 Ranger Camp in Tanzania (under Ranger Safaris) Semi permanent luxury tented camp All new, self contained tents 8 to 10 tents on a shared basis Relocates three times annually to follow the migration Dining tents with great meals Personal tent valets The ARP Travel Group Investment in Tanzania

28 Exclusive to each booking Located in the best campsites Same spacious tents Secluded and intimate service Perfect for honeymoons Ranger Safaris’ Private Luxury Mobile Camping

29 Ranger Camps’ Website A dedicated website to help you promote camping to your clients

30 Ranger Safari in Arusha Modern office with pleasant surrounding Workshop for efficient vehicle maintenance Arusha is the hub for Tanzania’s safari – just a few hours from both the great wildlife of Tanzania’s exceptional parks and The challenge of Mount Kilimanjaro

31 Ranger Safaris’ Vehicle Fleet Ranger Safaris uses exclusively 4x4 vehicles for safaris in Tanzania. We have a large, modern, well maintained fleet and are continuously adding to it. And the fleets’ most important component …

32 Our Drivers We recognise that the most important part of our safari participants’ experience is the interaction they have with the safari drivers. They have to be An exceptional driver Friendly and welcoming Knowledgeable about the wildlife, flora, culture, and customs of their country An ambassador for both the ARP Travel Group and our valued agents

33 Our Drivers For these reasons we only provide the best drivers Well experienced Continuously trained Carefully briefed before each safari Carefully debriefed after each safari Fluent English skills Some with French, German, Italian and Spanish

34 Zanzibar Affiliate office in Stone Town Exceptional contract rates with all of the popular resorts A variety of excursion offers Flight options from Nairobi, Mombasa, Serengeti, Lake Manyara, Arusha, Selous, Ruaha and Dar es Salaam

35 Large Group Management & Special Events

36 Incentives We have an exceptional creative department led by a long time member of SITE A proven track record for incentive groups of varying sizes

37 Conferences Africa is becoming an important conference destination Our team at Alpha in London and on the ground in East Africa have the experience and knowledge to arrange exceptional conferences A wide range of facilities, speakers and activities are available

38 Cruise Ship Handling Proven track record Capacity to handle large port arrivals Creative excursions

39 Weddings in the Bush

40 … and on the Beach

41 Birding Sports Photo Clinics Cultural Studies School Groups Agricultural groups Golf Holidays Special Interests

42 4 Strategy Recent appointment of General Sales Agents in: North America Portugal Spain France Brazil Argentina Planned appointment of General Sales Agents in: Dubai India China Germany To Facilitate the Growth

43 Publication of our new 172 page brochure Added Products in East Africa Expanded coverage of Southern Africa Inclusion of Meetings, Conferences, Incentives and Cruise Handling Clear, concise layout and design Extensive new photography Group Marketing

44 The continuous updating of our Partners’ Website Detailed Itineraries with links to Word and PDF formats Up to date price lists Photo bank for uploading images Detailed accommodations information Group Marketing

45 Partners’ Website Provide “White Label Sites” that our travel partners can tap into with their branding Plans to link to interactive maps of areas for travel Group Marketing

46 Implementation of Travel Assist – our comprehensive interactive tours management system Tie together all offices with one central system Faster, more accurate quotations Improved management of bed inventory Group IT Strategies

47 Agent Branding Company logos on meet & greet signage Staff uniforms to the company’s requirements Branding on vehicles

48 Increase our focus on Higher value safaris Incentive & Conference Business Cruise Ship Handling Creative solutions to the bed shortage in East Africa Our Direction

49 From the pyramids of Egypt to the shore of Cape Town, your ARP Travel Group specialists can help you arrange spectacular holidays for your most demanding customers One stop shop for adventures in Africa

50 Responsible Tourism The ARP Travel Group is committed to responsible social and environmental tourism practices. Here are just some of the projects we support through funding and physical assistance: Year of the Dolphin for 2007 and 2008 Friends of Tsavo’s Adopt a Rhino programme Water trough construction in Tsavo MEAK Eye Care clinic support St. Jude’s School education project in Arusha Huruma Child Parenting Centre in Mombasa Shanglia Mtoto wa Afrika in Nairobi Children for Chidren’s Future in Arusha

51 Responsible Tourism School students from Children for Children’s Future attending boarding school funded by Ranger Safaris.

52 As a new dawn approaches for the ARP Travel Group, we see some exciting times ahead and look forward to our continued growth and success in partnership with our global network of agents. Conclusion


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