1. Is e-Government better Government? Transport Direct Connecting people to places Public Sector Project of the Year

2. Turning Client Vision into Results 2 Demo Title What is Transport Direct RailCoachBusFerryCarParkTaxiCycle/ Walk Air How do I plan a journey? How much is it? And where do I buy the ticket? What is happening now that I am travelling?

3. Turning Client Vision into Results 3 Demo Title 40%10%32%13%5% 35% 13% 9% 43%

4. Turning Client Vision into Results 4 Value for the Public What influences choice of transport modes? 1.Reliability 2.Punctuality 3.Frequency 4.Cost 5.Information How do we know about Reliability, Punctuality, Frequency & Cost? Access to the right information, at the right time, in any place

5. Turning Client Vision into Results 5 Demo Title Value for Government A reality from the 10 Year Transport Plan The UK leading the world in e-Government transport information services A national all encompassing information service that would not develop in the commercial sector An e-Government service that will add value to many other citizen centric services –Both central and local government –Industry stakeholders –Commercial enterprises

6. Turning Client Vision into Results 6 Demo Title Connecting e-Government to TD Direct.Gov Getting to school –Extending school trip to place of employment Find a doctor / dentist –The nearest isnt necessarily the easiest Book a hospital appointment –May need to consider alternate forms of transport for return Find a job –Understanding the cost of commuting Optimised service provision –Understanding public proximity to regionalised services

7. Turning Client Vision into Results 7 Demo Title Value for the Transport Industry Increases availability and accuracy of data –Data standards - Naptan, JourneyWeb, Transexchange –Stimulating the industry to ever improve data quality and availability –Stop level timing for buses (new) –Updating schedules (better) –Availability of real-time information (better) –Collated air information (new) –Drive and Ride (yet to be delivered, new) Enabling citizens to travel more intelligently could lead to better utilisation of existing infrastructure

8. Turning Client Vision into Results 8 Demo Title Summary Electronic –Transport Direct is a facilitator, an enabler, a trigger –It delivers services to meet demand, using technology as an enabler Effective –Raising the standard in transport information availability –Increasingly meeting users needs – reacts to feedback Efficient –Information underpins all of reliability, punctuality, frequency and cost - easier and cheaper to realise –Who better to maintain locality information than those who live and travel within that locality? –Replicate core service in other Government and, potentially, commercial services