Presentation on theme: "Best Practices in Using Technology to Recruit and Support Pro Bono Lawyers Matthew Burnett Pro Bono Net Naceem Navidi LSNTAP."— Presentation transcript:
Best Practices in Using Technology to Recruit and Support Pro Bono Lawyers Matthew Burnett Pro Bono Net Naceem Navidi LSNTAP
Outline Why Technology and Pro Bono? Benefits to pro bono organizations Benefits to advocates Benefits to clients Tools for Pro Bono Recruitment Statewide Advocate Websites Organizational Websites State and National Pro Bono Opportunities Guides Pro Bono Case Listings Email/E-Newsletters
Outline (cont.) Tools for Pro Bono Support Online Libraries Listservs Webcasts Webinars Online Document Assembly Tools for the Future LiveHelp Case Management Integration Technology and Pro Bono in the Field Addressing Support for Rural Attorneys in Georgia Questions/Contact Details
Why Technology and Pro Bono? Technology benefits pro bono programs: Encourages greater pro bono participation by offering meaningful support Allows for rapid communication with pro bono volunteers Connects volunteers and clients based on interests and needs Builds a community of volunteers Helps to track program activities and outcomes Others?
Why Technology and Pro Bono? Technology benefits pro bono lawyers: 24/7 access to resources for busy advocates Easily communicate with substantive experts and other advocates who have taken similar cases Choose cases that are within their interest and skill level Others?
Why Technology and Pro Bono? Technology benefits clients: Greater resources and increased efficiencies, which can result in higher quality legal services to an increased number of clients Bridges physical and geographical barriers, which allows for increased services to rural and other underserved clients and communities (disabled, limited English proficiency, etc.) Others?
Tools for Pro Bono Recruitment Statewide Advocate Websites Online tools Calendar (pro bono trainings and events) News (pro bono awards and newsletters) Library (training manuals, sample briefs) New Cases (case summaries) Pro Bono Opportunities Guides (program information)
Tools for Pro Bono Recruitment Organizational Websites Web-based content management Display information about your pro bono program: Highlight areas of practice Share success stories Provide contact information Accept donations Post other organizational information such as your board of directors and funders
Tools for Pro Bono Recruitment State and National Pro Bono Opportunities Guides Allows advocates to search for pro bono organizations (i.e. by location, interest, population served, and keywords). Many state and local bar websites have pro bono guides with varying degrees of interactivity.
National Opportunities Guide A joint initiative between the ABA and Pro Bono Net A comprehensive list of pro bono organizations in the United States Searchable by state, county, area of law, population served, etc. Users can add an organization and provide comments on exiting data, which is then reviewed and approved by a statewide admin
Smart Websites Smart websites are those that take user data and automatically deliver relevant information back to the user to create a user-centric web page Very common in commercial websites like Amazon.com, Netflix, Google News Multiple ways to gather user data: automatically through clicks, through user profiles, or through user tags.
IllinoisLegalAdvocate.org Recommended content looks at pieces of contents the user has looked at and recommends similar content based on what other users looked at and on the national index problem codes My Program Space returns news, events, jobs, and volunteer opportunities tied to the user's organization
Webcasts Tool to provide technical support to pro bono advocates, particularly when they are supplemented by other training materials. A window to new areas of practice to increase volunteer interest Dont require advocates to travel to trainings Can be watched at any time or multiple times
Webinars Online seminars, which require only that participants call a conference call number and click on a link that initiates a web-based application. Products such as GotoMeeting are reasonably priced for smaller groups (up to 25 participants). https://www.gotomeeting.com https://www.gotomeeting.com Larger sessions can be facilitated using GotoWebinar. https://www.gotowebinar.com Both allow you to share materials with your pro bono advocates on their PC, as well as to field questions on the spot. You can also give participants the ability to share their PC (i.e. to review documents).
Online Document Assembly/NPADO The NPADO Project is a document assembly project that hosts interactive forms for the nonprofit legal aid and access-to-justice community and assembles professional-looking legal documents based on a users input. States can develop templates to provide automated document assembly in an efficient, cost-effective manner to assist pro bono advocates in representing their clients. For more information, contact Kate Bladow, NPADO Project Coordinator at email@example.com@probono.net
Tools For the Future LiveHelp: Online remote technical assistance for pro bono advocates. To be piloted in Georgia in 2007. Case Management Integration: Automatically integrates self-help and advocate resource materials (sample briefs, pleadings, forms, etc.) into case management software based on a clients legal problem. To be piloted in Georgia and Kentucky in 2007.