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REQ.24.4.1 Enrollment in Demand Response Programs Process Flow Engineering Firm Retail Customer Demand Response Service Provider (DRSP) Distribution Company.

Published byNicholas Martinez Modified over 10 years ago

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Presentation on theme: "REQ.24.4.1 Enrollment in Demand Response Programs Process Flow Engineering Firm Retail Customer Demand Response Service Provider (DRSP) Distribution Company."— Presentation transcript:

1 REQ.24.4.1 Enrollment in Demand Response Programs Process Flow Engineering Firm Retail Customer Demand Response Service Provider (DRSP) Distribution Company 1 DRSP identifies prospective client (24.3.2.2) DRSP creates or revises Authorization & sends to Retail Customer for signature (24.3.2.2, 24.3.2.3 & 24.3.2.4.1.5) Retail Customer receives Authorization & reviews (24.3.2.4) 1 No Further Action Yes No Negotiation necessary? (24.3.2.4.1.3) DRSP enters negotiation (24.3.2.4.1.3) Retail Customer negotiates with DSP (24.3.2.4.1.3) No Further Action Yes No Negotiation successful? (24.3.2.4.1.3, 24.3.2.4.1.4 & 24.3.2.4.1.5) 2

2 REQ.24.4.1 Enrollment in Demand Response Programs Process Flow Engineering Firm Retail Customer Demand Response Service Provider (DRSP) Distribution Company 2 No Further Action Receives rejected Authorization & re-evaluates (24.3.2.4.1.1) Retail Customer returns rejected Authorization to DRSP (24.3.2.4.1) Authorization acceptable? ( 24.3.2.4, 24.3.2.4.1 ) Yes No YesNo 3 Still a viable client? (24.3.2.4.1.1, 24.3.2.4.1.2 & 24.3.2.4.1.3) Receives signed Authorization & sends Customer Information Request to Distribution Company (24.3.3.3.1) Retail Customer fills in & signs Authorization & sends to DRSP (23.3.2.4.2) Receives Customer Information Request (24.3.3.3.1) 1 DRSP re-evaluates Authorization form (24.3.2.4.1.3) 2

3 REQ.24.4.1 Enrollment in Demand Response Programs Process Flow Engineering Firm Retail Customer Demand Response Service Provider (DRSP) Distribution Company 3 3 Is Retail Customer eligible? (24.3.3.3, 24.3.3.3.1 & 24.3.3.3.2) Distribution Company sends rejection notice (24.3.3.3.1) Distribution Company compiles necessary data & sends to DRSP (24.3.3.3.2) No Yes Receives necessary data & performs quick assessment (24.3.3.3.2) 4 Sends a letter to Retail Customer that DRSP cannot help (24.3.3.4.1) Is Retail Customer a viable client? (24.3.3.4, 24.3.3.4.1 & 4.3.3.4.2) Receives letter from DRSP (24.3.3.4.1) No Yes DRSP receives rejection notice (24.3.3.3.1)

4 REQ.24.4.1 Enrollment in Demand Response Programs Process Flow Engineering Firm Retail Customer Demand Response Service Provider (DRSP) Distribution Company 4 4 Sends request for assessment to engineering firm (24.3.3.5) Receives request for assessment (24.3.3.5) Performs in-depth site assessment & sends to DRSP (24.3.3.6 & 24.3.3.6.1) Receives in-dept Assessment (24.3.3.6 & 24.3.3.6.1) Is Retail Customer a viable client? (24.3.3.7, 24.3.3.7.1 & 24.3.3.7.2) Notifies Retail Customer that unable to help (24.3.7.1) DRSP sends contract or revised contract to Retail Customer (24.3.3.7.2, 24.3.3.7.2.1, 24.3.3.4.3 & 24.3.3.8.2.2) No Yes Receives notification that DRSP unable to help (24.3.3.7.1) Retail Customer receives contract & reviews (24.3.3.8) 7 5 6 Detailed on-site assessment needed? (24.3.3.4.2, 24.3.3.4.3 & 24.3.3.5) No Yes

5 REQ.24.4.1 Enrollment in Demand Response Programs Process Flow Engineering Firm Retail Customer Demand Response Service Provider (DRSP) Distribution Company 5 7 5 6 8 Is contract acceptable? (24.3.3.8, 24.3.3.8.1 & 24.3.3.8.3) Retail Customer signs contract & sends to DRSP (24.3.3.8.3) Retail Customer rejects contract (24.3.3.8.1) No Yes Receives contract rejection & opens negotiation with Retail Customer (24.3.3.8.2) Receives signed contract (24.3.3.8.2) Sends Enrollment Request to Distribution Company (24.3.3.9, 24.3.3.10 & 24.3.3.11) Distribution Company receives Enrollment Request (24.3.3.9, 24.3.3.10 & 24.3.3.11) Distribution Company enrolls Retail Customer (x.x.x.x) Engineering firm requests payment for in-depth assessment (24.3.4.1 & 24.3.4.1.1) DRSP receives request for payment from engineering firm (24.3.4.1 & 24.3.4.1.1) Negotiation Successful? (24.3.3.8.2, 24.3.3.8.2.1 & 24.3.3.8.2.2) No Yes No further action (24.3.3.8.2.1)

6 REQ.24.4.1 Enrollment in Demand Response Programs Process Flow Engineering Firm Retail Customer Demand Response Service Provider (DRSP) Distribution Company 6 8 DRSP validates request for payment from engineering firm & sends to Distribution Company (x.x.x.x) Receives request for payment & evaluates request (x.x.x.x) Is request valid (x.x.x.x) Sends payment rejection to DRSP (x.x.x.x) No Yes Receives payment rejection & enters negotiation with Distribution Company (x.x.x.x) Negotiations successful (x.x.x.x) No further action (x.x.x.x) No Yes Distribution Company sends payment to DRSP (x.x.x.x) DRSP receives payment & forwards to engineering firm (x.x.x.x) Engineering firm receives payment (x.x.x.x) Distribution Company authorizes payment (x.x.x.x)

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