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REQ.24.4.1 Enrollment in Demand Response Programs Process Flow Engineering Firm Retail Customer Demand Response Service Provider (DRSP) Distribution Company.

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Presentation on theme: "REQ.24.4.1 Enrollment in Demand Response Programs Process Flow Engineering Firm Retail Customer Demand Response Service Provider (DRSP) Distribution Company."— Presentation transcript:

1 REQ Enrollment in Demand Response Programs Process Flow Engineering Firm Retail Customer Demand Response Service Provider (DRSP) Distribution Company 1 DRSP identifies prospective client ( ) DRSP creates or revises Authorization & sends to Retail Customer for signature ( , & ) Retail Customer receives Authorization & reviews ( ) 1 No Further Action Yes No Negotiation necessary? ( ) DRSP enters negotiation ( ) Retail Customer negotiates with DSP ( ) No Further Action Yes No Negotiation successful? ( , & ) 2

2 REQ Enrollment in Demand Response Programs Process Flow Engineering Firm Retail Customer Demand Response Service Provider (DRSP) Distribution Company 2 No Further Action Receives rejected Authorization & re-evaluates ( ) Retail Customer returns rejected Authorization to DRSP ( ) Authorization acceptable? ( , ) Yes No YesNo 3 Still a viable client? ( , & ) Receives signed Authorization & sends Customer Information Request to Distribution Company ( ) Retail Customer fills in & signs Authorization & sends to DRSP ( ) Receives Customer Information Request ( ) 1 DRSP re-evaluates Authorization form ( ) 2

3 REQ Enrollment in Demand Response Programs Process Flow Engineering Firm Retail Customer Demand Response Service Provider (DRSP) Distribution Company 3 3 Is Retail Customer eligible? ( , & ) Distribution Company sends rejection notice ( ) Distribution Company compiles necessary data & sends to DRSP ( ) No Yes Receives necessary data & performs quick assessment ( ) 4 Sends a letter to Retail Customer that DRSP cannot help ( ) Is Retail Customer a viable client? ( , & ) Receives letter from DRSP ( ) No Yes DRSP receives rejection notice ( )

4 REQ Enrollment in Demand Response Programs Process Flow Engineering Firm Retail Customer Demand Response Service Provider (DRSP) Distribution Company 4 4 Sends request for assessment to engineering firm ( ) Receives request for assessment ( ) Performs in-depth site assessment & sends to DRSP ( & ) Receives in-dept Assessment ( & ) Is Retail Customer a viable client? ( , & ) Notifies Retail Customer that unable to help ( ) DRSP sends contract or revised contract to Retail Customer ( , , & ) No Yes Receives notification that DRSP unable to help ( ) Retail Customer receives contract & reviews ( ) Detailed on-site assessment needed? ( , & ) No Yes

5 REQ Enrollment in Demand Response Programs Process Flow Engineering Firm Retail Customer Demand Response Service Provider (DRSP) Distribution Company Is contract acceptable? ( , & ) Retail Customer signs contract & sends to DRSP ( ) Retail Customer rejects contract ( ) No Yes Receives contract rejection & opens negotiation with Retail Customer ( ) Receives signed contract ( ) Sends Enrollment Request to Distribution Company ( , & ) Distribution Company receives Enrollment Request ( , & ) Distribution Company enrolls Retail Customer (x.x.x.x) Engineering firm requests payment for in-depth assessment ( & ) DRSP receives request for payment from engineering firm ( & ) Negotiation Successful? ( , & ) No Yes No further action ( )

6 REQ Enrollment in Demand Response Programs Process Flow Engineering Firm Retail Customer Demand Response Service Provider (DRSP) Distribution Company 6 8 DRSP validates request for payment from engineering firm & sends to Distribution Company (x.x.x.x) Receives request for payment & evaluates request (x.x.x.x) Is request valid (x.x.x.x) Sends payment rejection to DRSP (x.x.x.x) No Yes Receives payment rejection & enters negotiation with Distribution Company (x.x.x.x) Negotiations successful (x.x.x.x) No further action (x.x.x.x) No Yes Distribution Company sends payment to DRSP (x.x.x.x) DRSP receives payment & forwards to engineering firm (x.x.x.x) Engineering firm receives payment (x.x.x.x) Distribution Company authorizes payment (x.x.x.x)


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