1. SVQ
Candidate Induction

2. SVQ Candidate Induction
Welcome
Domestic arrangements
Ground rules
Introductions – name, workplace,, length of experience, SVQ level
Knowledge & feelings about SVQ

3. Aims of Induction Understand - Origin of SVQ The people involved
The Jargon!
The process
How to gather your evidence!

4. Scottish Vocational Qualification
Originated from requests from employers
National Recognition (NVQ)
Variety of Awards
Health & Social Care Levels 2-4
Ongoing review by Scottish Qualifications Authority (SQA)

5. Alzheimer Scotland SQA Approved Centre
Learning Development Unit (National Office)
Manager – Hazel Walker
IV/Assessor/Trainer – Lesley Thomas
Sessional IV –Jenny Marlborough
Admin – Dorothy Keith

6. Alzheimer Scotland Accredited to offer –
Health & Social Care (HSC) Adults
Level 2
Level 3
Level 4
Leadership & Management in Care Level 4
PDA Health & Social Care Supervision
PDA in Promoting Excellence in
Dementia Skilled Practice at SCQF level 7

7. SVQ Personnel Candidate (You) Workplace Assessor (WPA)
Expert Witness (EW)
Internal Verifier (IV)
SVQ Centre Contact
External Verifier (EV)

8. The SVQ Process Meetings with Assessor Induction Draw up contract
Help to ‘Plan Units’
Go over your work & give advice/support/monitor progress
Confirm that work is acceptable
Directly observe
Ask questions & hold discussion

9. The SVQ Process Assessor will also –
Advise when units/folio is ready for verification
Pass folio to verifier
Internal Verifier will give feedback
Candidate & Assessor to act on feedback
Resubmit folio to verifier
Folio ‘signed off’ and SQA notified
Candidate receives award certificate

10. Understanding the SVQ Jargon!
Portfolio of evidence
Units – Mandatory (4) & Optional (2 for L2, 4 for L3&4) e.g. HSC21
Scope
Knowledge (K)
Elements (2-4 each unit)
Performance Criteria (PC)
Evidence Index

11. Types of Evidence Reflective Account (RA) Direct Observation (DO)
Professional Discussion (PD)
Questions & Answer (Q)
Product (P)
Expert Witness (EW)
Witness Testimony (WT)
Knowledge evidence (K)

12. A complete unit should have: -
At least 3 types of evidence
2 of these must be RA and DO
Remember your workbooks can be used as Products
Certificates can be used as Products to back up reflection

13. Getting started!
What is ‘reflection’?
Look at RPL examples

14. Getting Started! Reflective Accounts
Read the unit!! Take heed of the headings!
Start with short paragraph to set the scene – give a little background info
Date the incident/scenario (can reflect back 2 yrs)
Write about specific pieces of your practice
Relate to the PCs and K points

15. Reflective accounts…. Write in the first person – ‘I did….’
When writing, explain what actions you took, why you took them and looking back, would you do it differently next time?
Imagine the reader knows nothing about your work!

16. Reflective Account - Exercise
Read over unit HSC21
Write about something you have done in your work that would meet
21.1(1)
21.1(2)
21.1(3)

17. Suggestion
‘Mrs X was new to daycare so I checked with my line manager if I could read over her assessment & support plan to see if there was anything about her communication needs. I read that she needed plenty of time to understand what was being said to her and that she needed to see the person’s face but it was thought that she could hear well. When Mrs X came in I positioned myself in front of her, made eye contact and smiled and welcomed her to the daycare. I spoke in a normal tone of voice and I gave her time to respond to me. I asked her if she could hear me ok and she nodded yes. I thought about how I had communicated with her and was happy that our first contact had gone well’.

18. Reflecting on & Developing Practice
Knowledge -Legislation, Codes of Practice, Standards & Guidance in relation to SVQ
Mandatory Units: -
Communication
Health & Safety
Reflecting on & Developing Practice
Promoting choice, wellbeing & protection

19. Task 1 - Communication
Using the law book provided identify which legislation relates to: -
Confidentiality
Supporting individuals to communicate using their preferred method
Which National Care Standards relate to encouraging individuals to be involved in decisions?

20. Suggestions Legislation: - Data Protection Act 1998
Regulation of Care Act 2001
Disability Discrimination Act 2005
Human Rights Act 1998
National Care Standards: -
Your Personal Plan
Expressing your views
Supporting Communication

21. Reflective Account - Exercise
Look at your RA again. What would you add to be able to claim
21k4
21k5a)b)c)

22. Suggestion
‘Mrs X was new to daycare so I checked with my line manager if I could to read over her assessment & support plan to see if there was anything about her communication needs. This is one of the areas that the National Care Standard ‘Supporting Communication’ says that we must pay attention to. Also, The Disability Discrimination Act 2005 says that we must encourage participation.
Files are confidential so are locked in the filing cabinet and Mrs X had given her permission for her information to be shared with the service staff which I know complies with the Data Protection Act I read that she needed plenty of time to understand what was being said to her and that she needed to see the person’s face but it was thought that she could hear well. Once I’d read the file I placed it back in the right section and locked the filing cabinet which also complies with our organisation’s Confidentiality Policy which says that service user information must be stored securely.
When Mrs X came in I positioned myself in front of her, made eye contact and smiled and welcomed her to the daycare. I spoke in a normal tone of voice and I gave her time to respond to me. I asked her if she could hear me ok and she nodded yes. I thought about how I had communicated with her and was happy that our first contact had gone well’.

23. Task 2– Health & Safety
Using the law book provided identify which legislation relates to: -
Responsibilities of both employee & employer to maintain a safe working environment
Security
Hygiene
Recording incidents
Which National Care Standards relate to managing risk

24. Suggestions Legislation: - Health & Safety At Work Act 1998
Food Safety Act 1990
Manual Handling Operations Regulations 1992
COSHH 2003
Fire Precautions (Workplace) Regulations 1997
National Care Standards: -
Management & Staffing – relates to managing risk and health & safety issues when providing a safe environment
Feeling safe & secure

25. Task 3 – Reflecting on and Developing your Practice
Using the Law book identify which legislation relates to the requirement of achieving the necessary qualifications for registration.
Which National Care Standard looks at the responsibilities of both employer and employee to set relevant structures for development?

26. Suggestions Legislation: - Regulation of Care (Scotland) Act 2001
This legislation refers to a legal requirement that all social care workers are expected to achieve the necessary qualifications for registration and maintain continuous personal development
National Care Standard: -
Management & Staffing describes the responsibilities of both employer and employee for staffing and training.

27. Task 4 – Promote Choice, Wellbeing & Protection
Using the Law book identify which legislation relates to: -
Equality of service
Protection of individuals
Promoting independence and meeting the needs of service users
Which National Care Standards relate to the above? Name the Codes of Practice relevant to your role within the care environment

28. Suggestions Legislation: - Adults with Incapacity (Scotland) Act 2000
Regulation of Care (Scotland) Act 2001
Protection from Abuse (Scotland) Act 2001
Disability Discrimination Act 2005
National Care Standards: -
Private life – rights to privacy are respected
Informing & deciding, relates to providing information so that the service user can make informed decisions
Scottish Social Services Council – Codes of Conduct

29. Theories, Policies, Guidance
Need to show some knowledge of the theory behind your work (L4)
Resource of Theories in folio
Appropriate Worker Guidebook
Organisational Policies
Perhaps use level 4 and or LMC exercises here.
Alzheimer Scotland - Action on Dementia

30. Recording ‘claims’ Candidate’s duty to claim Assessor’s duty to check
Assessor’s can add in additional claims
Important to get ‘coding’ right
Cross-referencing
Try to claim each point at least twice!
No tippex/pencil on units and evidence

31. Other important information
Appeals procedure
Access to policies/use of intranet
Equal Opportunities
Health & Safety
External Verifier visits
Look after your folio!
Keep up the momentum!
Any questions?

32. Happy SVQ’ing!!!