1. Copyright 2006 Thomson Delmar Learning. All Rights Reserved. The Complete Student Achieving Success in College and Beyond

2. Copyright 2006 Thomson Delmar Learning. All Rights Reserved. Chapter Eleven: Say It…Hear It Communication

3. Copyright 2006 Thomson Delmar Learning. All Rights Reserved. Nonverbal Language Facial expressions. Posture. Hand gestures.

4. Copyright 2006 Thomson Delmar Learning. All Rights Reserved. Verbal Communication Poor enunciation. Over reliance on fillers. Tone of voice. Pronunciation. Stuttering. Grammar and Vocabulary.

5. Copyright 2006 Thomson Delmar Learning. All Rights Reserved. Public Speaking Preparation Physical arrangements. Remember to breathe. Start big and end big. Visuals help. Audience is your friend, not enemy. Keep gestures natural and restrained.

6. Copyright 2006 Thomson Delmar Learning. All Rights Reserved. Communication for Non-English Speakers Use as much English as you can in school. Check into conversation clubs. Take your time in restaurants and stores. Watch TV.

7. Copyright 2006 Thomson Delmar Learning. All Rights Reserved. Communication with Non-English Speakers Use short words in short sentences. Avoid slang. Avoid idiomatic expressions that don’t translate literally. Don’t yell.

8. Copyright 2006 Thomson Delmar Learning. All Rights Reserved. Listening Sit up front. Anticipate and avoid distractions. Be a critical thinkers. Get enough sleep.

9. Copyright 2006 Thomson Delmar Learning. All Rights Reserved. Hearing Deficits Consider hearing deficits and take precautions.