1. Welcome To ACN Training
Legacy International
Welcome To ACN Training

2. CUSTOMER ACQUISITION

3. CUSTOMER ACQUISITION GOALS
Short-Term Goal: 30+ customer points (1st 30 days)
Acquire 5 or more qualifying customer points - Become a QTT (Qualified Team Trainer)
Acquire 30 or more customer points - Become an ETL (Executive Team Leader)
Long-Term Goal: 50+ customer points
Allows you to maximize Compensation Plan

4. CUSTOMER SOURCES
Yourself
People who LOVE you the most
Prospects who do not become IBOs
Referrals and everyone else
Initially new IBOs should focus on Customer Sources 1, 2 & 3

5. 5 Types of Customers The Favors The Money Savers The Dissatisfieds
The Upgraders
The New Accounts
The Favors

6. Surveys Are The Fastest Way To Gather Customers

7. I need a Favor, Help me with a Survey!
Hi ____, Do you have a minute?
 Can you do me a HUGE FAVOR? (Wait for response-be quiet)
 As you know………state your “WHY”
(Example: We lost our retirement and had to spend the kid’s college fund and we found a way to get it back, but we need your help- and we are so excited about how this can help us out! –remember to end on a POSITIVE NOTE!) 7

8. GET CUSTOMERS
People will become your customer quicker to support you rather than if you try selling them on the services.
Favor
Help

9. COMPENSATION PLAN

10. Compensation is only earned at ACN when customers are acquired.3
There are THREE Ways We Get Paid…
1. Personal Residual Income
2. Overriding Residual Income
3. Bonuses
Compensation is only earned at ACN when customers are acquired.

11. PERSONAL RESIDUAL INCOME
1% - 10%
1-29 Points -
30-39 Points -
40-49 Points -
50 + Points - 1% 3% 5%
10%

12. Qualified Team Trainer
5-7 Points in First Hours!
Preferred Customers
(Minimum 2)
Additional Services
BUSINESS ASSISTANT 2 Point
Wireless upgrades 1 Point
Wireless Family Plan, 1-2 Points
Clear Wi-MAX
1 point
ACN Mobile App.
Premium Tech. Support
Cable/Internet Only !!
Home Phone Service ~ 4 pts
Video Phone/Adapter Service ~ 4 pts
Flash Wireless ~ 4pts
Satellite/Cable TV ~ 2 pts
Home Security ~ 2 pts
New Wireless Acct ~ 1 pt
MiFi/Air Card/Tablets ~ 2 pts
Planet Energy
(Gas or Electric) ~ 1 pt

13. Overriding Residual Income
LEVEL
COMMISSION
PERCENTAGE
REP
CUSTOMER
BILLING VOLUME
POINTS
REQUIRED
TOTAL EARNING
You
Up To 10% 20 $ $ 1
0.25% 2 40
$ 1,520
10 Points $ 4 80
$ 3,040 $ 3 8
160
$ 6,080
20 Points $
0.50% 16
320
$ 12,160 $ 5
3.00% 32
640
$ 24,320
40 Points $ 6
5.00% 64
1280
$ 48,640
$ 2,432.00 7
8.00%
128
2560
$ 97,280
$ 7,782.40
Totals
254
5100
$193,800
$11,069.40
You need 40 points!!!

15. Your first step is to become a Qualified Team Trainer
QTT
Your first step is to become a
Qualified Team Trainer
QTT = 5 Points
Minimum 2 Preferred Services
*No more than 1 service per household of the same service counts for qualification

16. Become an Executive Team Trainer
… Get on the Fast Track Game Plan for Success!!!
ETT
Become an Executive Team Trainer
ETT is Your Only Focus!
All Bonuses Start at ETT.
Get it Done Immediately!
This Is Your Ticket To ETT & Up
Leadership Trainings!!

17. EXECUTIVE TEAM TRAINER
ETT
EXECUTIVE TEAM TRAINER
7 pts
YOU
ETT
5pts
John
QTT
Suzy

18. Team Building

19. Private Business Reception
Schedule your
PBR TODAY!!!!
Private Business Reception
Home Event

20. Home Event (PBR) 1. Set A Date - Have Your Event at YOUR HOME
- 6:30pm and 8:30pm Weekdays / Weekends on the Hour
- We NEVER CANCEL HOME EVENTS!
2. Make A List. Do Not Prejudge!!
- Your A List is Your Top 10
Business Owners
Network Marketing Experience
Already Successful
- Everyone Else
3. Invite, Invite, Invite
- Your Goal Guests. (Have to Invite )
- The Hard Fact: 40% Will Not Show
- The Size of Your PBR will Duplicate, good or bad

21. EXCITEMENT URGENCY CONVICTION HOW TO INVITE Be Natural & Have…
The Most Important Things for Getting People to Your Meetings are to
Be Natural & Have…
EXCITEMENT
URGENCY
CONVICTION

22. Enthusiasm & Urgency=Great Results
INVITING SCRIPT
1. Do you Look at Other Ways of Making Money?
2. Your “WHY”
3. New Technology/Energy
4. Edify Speaker
5. Set Up Confirmation Call
Enthusiasm & Urgency=Great Results

23. IF THEY HAVE QUESTIONS:
1. Be New
2. Talk about a person, not a thing
3. New Technology
4. 3 Way Call

24. Let the Expert Do it for You.
Do Not Explain Anything
Let the Expert Do it for You.
Pique-Pass
SORT – Don’t Sell

25. PBR CHECK LIST MOST IMPORTANTLY…HAVE FUN!!! DVD ready and tested;
Phones off the hook;
Kids in bed or with babysitter;
Animals outside (some place quiet);
Documentation on table (Success From Home Mag, etc);
1-10 Overview Sheet, Rep Agreement, Training Flier and a Pen on Clipboards (find at
Customer Survey Forms;
Cool room temperature;
Refreshments as guests arrive (NO alcohol);
Light Snacks (veggies, chips, dip) after the presentation;
Upbeat music BEFORE & AFTER and AFTER presentation;
Sign in sheet for ALL guests
MOST IMPORTANTLY…HAVE FUN!!!

26. Role of a HOST!!!
Welcome Guests: Turn Off Cell Phones, Hold All Questions Until the End
Do NOT apologize for “no shows”
Edify the speaker by talking about their past, present and future
Sit through the presentation! Take notes!
Don’t interrupt the speaker
SORT GUESTS AFTER PRESENTATION!

27. SORTING After Presentation:
“Are You Ready To Get Started?”
Yes
Sign up as a Representative
Pencil In Home Meeting Date
Promote Saturday Training!!
DVD & Magazine
Questions
Question About Becoming Rep or Customer?
If Rep: Draw out ETT Road Map (only 3 customers needed)
Promote Saturday Training!!
DVD & Magazine No
Thank Them!
Sign Up As A Customer
Get Referrals!

28. Professionals SORT Amateurs SELL and CONVINCE Sorting is fun
Professionals SORT Amateurs SELL and CONVINCE Sorting is fun! Convincing is draining! Be a professional listen, sort and move on …and remember a NO may NOT be a NO FOREVER

29. Stay Positive
Some Will
Some Won’t
Some Wait
So WHAT !!!

30. If They Can’t Make It…
“When is the soonest that we can meet?”

31. MINDSET

32. BUSINESS
Ownership
Explain how to treat this business like a $400,000 business rather than a hobby.

33. Be Coachable Characteristics for Success… Follow the ACN System Desire
Work ethic
Commitment
Positive attitude
Enthusiasm and Urgency
Be Coachable
Follow the ACN System

34. WHY Determine Your Reason
The only thing that stands between a person and what they want in life is the WILL to try it and the FAITH to BELIEVE it is possible!

35. “I can do better than this!!!!!!!”
3 TYPES OF PEOPLE in Life
Winners
Losers
Winners who haven’t won yet
-Something drives them
-The Dreamer
Something inside says
“I can do better than this!!!!!!!”
Tell your story…You were a person who just hadn’t won yet….etc. Remember—tell your problem and how ACN was your solution…

36. 3 Types of People You Will Talk to
Red Apples (Are very interested)
Green Apples (Want to think about it)
Brown Apples (Not interested)
Sort – Don’t Sell

37. Emotional Rollercoaster
KEEP THE BAR DOWN!!!

38. DON'T LISTEN TO BROKE PEOPLE! Who Are You Listening to? Remember…
If You Buy Into Someone’s Opinion,
You Buy Into Their Lifestyle.
DON'T LISTEN TO
BROKE PEOPLE!

39. Short term sacrifice for long term payoff
Be willing to do the things others won’t do today, So you can have what others won’t have tomorrow!

40. Have COURAGE to EXPAND Your Comfort Zone.

42. If I want Success… I have to associate with Successful people and do what they do…

44. International Training!!!
Legacy International
EVENTS
Daily Call
(pin: ) - 11:00AM Central Time
Sunday Night Call
(pin: ) - 9:00PM Central Time
Tuesday Night BOM Event!!
Everyone Welcome
Saturday Training Event!!
Friday Evening Leadership!!
ETT and Above Only
International Training!!!