1. GETTING STARTED TRAINING
Revised – October 2009

2. Everything Duplicates
The Speed Of The Team
Is Determined By
The Speed Of the Leader
Everything Duplicates
Good & Bad

3. THE LAUNCH 1st 24 Hours
We will launch your ACN business within 24 hours of joining. Your launch will take minutes & is vital to your success.
At your launch we will:
Get your Rep ID & Password
Identify your Why
Arrange for you to attend Training.
Help you reach QTT

4. What is the real reason you joined ACN? – That is your WHY.

5. CUSTOMERS PART 1

6. Everything Duplicates
CUSTOMER SOURCES
1st Source – Yourself
Get Paid on your own services.
You can’t drive a Ford & sell a Chevy.
2nd Source – Those not joining ACN
Customer Survey Document is designed to acquire additional services from those who don’t join ACN. (See Next Slide)
Everything Duplicates
Good & Bad

7. CUSTOMER SURVEY www.rvpinternational.com

8. Everything Duplicates
CUSTOMER SCRIPT
Favor, Help, Try – Share Your Why
“Hi _____ Do you have a minute? (Pause) I need to ask you a Huge Favor.
I just started with a telecom company called ACN because (Share Your Why)
I need a few more customers tonight. Would you do me a Favor, Help me out and Try one of my services?”
Everything Duplicates
Good & Bad

9. Non Preferred Services
CUSTOMER POINTS
Preferred Services
2 Points
Non Preferred Services
1 Point
Video Phone
Bundled Local & LD
Wireless: New Acct.
Satellite: New Acct.
Security: New Acct.
Business Asst.
Long Distance
ATA/Digital Phone
Wireless Ext.
Wireless Add/Line
DSL

10. CUSTOMER GOALS 24 Hours – QTT* 30 Days – 10 Preferred Services
ASAP – 20 Preferred Services
*Qualified Team Trainer/QTT = 5 Points
(with minimum of 2 Preferred Services)
The Speed Of The Team – Is Determined
By The Speed Of the Leader
Everything Duplicates
Good & Bad

11. WHY YOU NEED 20 PREFERRED SERVICES
Levels
Other Services
Video Phone
Preferred
Services
Personal
1 – 10% 1
1 & 2 ¼% 5 3 ½% 10 4 1% 3% 5% 20 6 7% 7 8%
10%

12. LIFETIME GOAL 20 VIDEO PHONES1 2 3 4 5 7 8 9 10 6 11 12 13 14 15 17 16 18 19 20
Never Miss Out On Residual Income Again!

13. VIDEO PHONE Earn Residual Income when you see your loved ones.
Digital Photo Frame & Video Voic
Video Out – Big Screen
Can Replace Home Phone
$29.99/month Unlimited US/CA/PR
$ S&H, Tax, Activation,1st Month Fee
Distributor Website
myacn.com

14. LOCAL BUNDLED Earn Residual Income when you pay your home phone bill.
75% of homes still have and pay for traditional service.
Check rates, availability for your state
Distributor Website
myacn.com

15. WIRELESS
Earn Residual Income when you call, text, or surf the net on your wireless.
50 Million Americans change providers yearly.
ACN offers all major providers.
Significant savings on latest handsets.
Cell Phones, Smart Phones & More
Wireless Broadband Devices (Internet)
Distributor Website
myacn.com

16. HOME SECURITY
Earn Residual Income when you protect your home.
#1 choice for home security in America.
ONLY

17. SATELLITE TV Earn Residual Income when you watch TV.
Choose from the nation’s top satellite TV providers.
Exclusive offers for ACN customers.
Distributor Website
myacn.com

18. BUILDING YOUR TEAM PART 2

19. 100 PERSON LIST
Don’t prejudge. List everyone you know especially A-Players.
A-Players are defined as Business Owners, Network Marketers, Money Motivated, Those willing to pay a price.
Those you think will, won’t. Those you think won’t, will!
Everything Duplicates
Good & Bad

20. ETT IN 7-10 DAYS Creates your success story.
Sets the bar for those that join your team.
Positions you to earn Team Cabs.
The Speed Of The Team – Is Determined
By The Speed Of the Leader
Everything Duplicates
Good & Bad

21. PRESENTATIONS BOM, 1on1, Webinar, PBR
PBRs – Are the best use of everyone's time. PBRs allow you to present to more people faster. Schedule 6:30 & 8:30 pm weekdays & anytime on weekends.
Important Fact – Whatever presentation you use to expose your prospect to ACN will be what they will want to use.
Everything Duplicates
Good & Bad

22. PBR INVITE SCRIPT
“Hi _______. Do you have a minute? (Pause) Do you look at other ways of making $$?
I looked at my situation (Share Your Why) so I started looking for something.
I’ve found a company that deals with new technology.
I met one of the top people in the area. His name is _______. He will be at my house (Date/Time) to explain the business plan. Can I put you down as coming?
Someone from his office will give you a call to confirm.”
FOR ALL QUESTIONS – “I’m brand new & don’t want to confuse you, but those questions will be answered during the presentation at my house (Date/Time).”

23. Everything Duplicates
PBR SIZE
The number of guests that attend your PBR will set the bar for your team.
Your goal is guests.
In order to reach that goal you will need to invite since 50% won’t show.
Everything Duplicates
Good & Bad

24. PBR TRACKER www.rvpinternational.com
The PBR TRACKER DOCUMENT is designed to track all PBRs scheduled for the next 7 days in your organization. The more PBRs the healthier your organization.
Everything Duplicates
Good & Bad

25. PBR BEFORE & AFTER www.rvpinternational.com
The PBR BEFORE & AFTER DOCUMENT is designed to show you what should happen before & after each PBR.
Everything Duplicates
Good & Bad

26. PBR 72 HOUR CALLS Leader calls host 72 hrs prior to PBR
How’s the inviting going?
Conduct emergency Power Hour if host is struggling with inviting.
How many A-Players have been invited?
Remind Host to send you the Guest List 24 hrs prior to PBR so you can confirm.
Remind Host to tell their guests that someone will be calling them to confirm.

27. PBR CONFIRMATION CALLS
Leader calls prospects 24 hrs prior
“Hi , my name is ____. I’m a business partner of ____. I’m calling to confirm our appointment (6:30/8:30pm – Day). We’ll take less than an hour to review our opportunity & answer all questions. I look forward to meeting you.”
If Prospects Ask Questions
“Great Question…I don’t have time to answer questions right now but will cover that tomorrow. I look forward to seeing you then.”

28. Everything Duplicates
PBR FOLLOW-UP CALLS
Leader uses the PBR Sign In Sheet to call & follow-up with each #2 guest 24 hrs after PBR.
“Hello ________ this is ________ from last night’s presentation. We wanted to follow up with you to see if you’re ready to get started or if you still had questions.”
Everything Duplicates
Good & Bad

29. PBR CHECKLIST Guest list to leader 24 hours prior to confirm
Video Phone ready to demonstrate
DVD cued and ready to play
Never interrupt the presenter
Phones off or on vibrate
Kids in bed/babysitter and pets outside
Simple snacks (No Alcohol)
Upbeat music before and after
Success Magazines and DVDs on table
Provide each guest w/Overview, Rep Agreement, Customer Survey
Print PBR Sign-in sheet
Cool room temperature
Computer w/internet to sign reps & customers

30. PBR FORMAT PBRs 45 Minutes Host’s Role Welcome guests
Turn phones off or on vibrate
Hold all questions until the end
Share “Why” you joined ACN
Play – “ACN Opportunity” video
Edify – Edify – Edify the presenter
Presenter’s Role
Briefly mention all ACN Services Box #2
Ask guests to complete “Customer Survey”
Cover boxes #4 to #10 – ACN Overview
After Box #10 – Explain interest levels 1, 2, 3
Play: “Commitment to Integrity” video
Sort the room – (See Next Slide)
PBRs
45 Minutes

31. Give Them DVD/Magazine
PBR SORTING #1
Ready To Go #2
Questions #3
Not For Me
Sign Up
As Rep
Answer
Thank Them
For Coming
Schedule Launch
If Still Undecided
Get As Customer
Get To Next Training
Ask For Referral
Give Them DVD/Magazine
Stay In
Touch

32. PBR SORT THE ROOM After Box #10 – Explain interest levels 1, 2, 3
Before “Commitment to Integrity” video
We have 3 former State Attorneys General heading up our outside legal team. We’re going to let you watch a short video so you can hear from them. As you watch the video place yourself in one of those 3 categories.
After “Commitment to Integrity” video
You were hand selected to be among the very first to hear about ACN. (Host) wants to be in business with you and make money together.
(See Next Slide)

33. PBR SORT THE ROOM
We’ll be having meetings next week, the week after & the week after that.
Those joining during those meetings will go under (Host) B.O.D. The question is will they go under you or someone else?
We need to know who we are going to be in business with and who wants to override the huge team that we will build. 1
Rep 2
Questions 3
Customer

34. TEAM ETIQUETTE Presentations & Trainings
Dress appropriately
Arrive early & sit with your guests
Start & finish on time
Phones off or on vibrate
Keep mood positive & friendly
Don’t interrupt the presenter
Everything Duplicates
Good & Bad

35. TRAINING EVENTS Webinars Regional National Local
Your check is directly related to how many of your team attend the training events.