1. IMPROVING INDOOR ENVIRONMENTAL QUALITY 5

2. Slide header copy In This Chapter 5-1 > The real estate manager’s role > Materials > Operations and maintenance > Tenant and resident education > Measuring results

3. Slide header copy The Real Estate Manager’s Role 5-2 > Eliminate and prevent environmental hazards—risk management issue  Mold  Lead  Radon  CO > Be proactive in creating and sustaining good IEQ

4. Slide header copy IEQ Factors 5-3 > Temperature > IAQ  Pollutants  Ventilation and filtering  Odors  Humidity control > Layout and design features  Open layouts  Views  Ergonomics > Lighting  Natural light  Artificial light > Noise and vibration

5. Slide header copy Proactive IAQ Check 5-4 > Cleanliness > Cleaning products > HVAC > Mechanical rooms > Chemical storage, janitorial areas, labs > Moisture > Carpeting > Pest control > Tenant and resident “home” remedies > Outside pollution sources > Fresh air intakes and exhausts > Siting issues

6. Slide header copy Proactive IAQ Testing 5-5 > Indoor air content testing by IAQ consultant > Set a baseline > Craft a strategy for improvement

7. Slide header copy Materials 5-6

8. Slide header copy Operations and Maintenance 5-7 > Design > Cleaning > Ventilation rates  ASHRAE Standard 62.1 > Air filters  MERV Rating of at least 13  Correct filters > Exhaust systems > Renovations and TIs > Parking lots, garages, loading docks > Smoking policy > Integrated Pest Management (IPM) > Noise reduction > Mats > Plants

9. Slide header copy Tenant and Resident Education 5-8 > Information on pollutants, sources, and steps to reduce > Information about IAQ testing > Form IEQ team > Survey tenants and residents  Several IEQ factors a matter of perception > Flexibility > Refer tenants to consultants for build-outs > Align your IEQ program with tenants’

10. Slide header copy Measuring Results 5-9 > Continual assessment of IEQ program > Regular IAQ checks and tests  Identify and correct abnormalities > Justify further expenditures with results  Improved IAQ test results  Higher tenant and resident satisfaction

11. Slide header copy Exercise: IEQ Issues and Improvements 5-10 Variable frequency drive Causes health problems, especially in children, if ingested DaylightingAdd to ventilation fans to increase energy efficiency FormaldehydePrevent repetitive stress injuries BiopesticidesOff-gas less pollutants when used in TI and renovation projects ASHRAE Standard 62.1 Enables technicians to provide appropriate ventilation rates for good IAQ LeadInvolves the optimization of natural light and minimization of artificial light Low-VOC materialsControl pests through natural means ErgonomicsPresent in pressed-wood products and other building materials