1. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western ChapterChapter Human Resource Management 11.1 Identify Your Staffing Needs 11.2 Staff Your Business 11.3 Direct and Control Human Resources 11

2. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 2 Ideas in Action Omar Faruk’s business, LogicLotus, merged two areas of interest to him. social causes website design Omar’s recommendations for entrepreneurs are: Regard failure as an opportunity. Don’t be afraid to ask for help. Always carry paper and pen to record ideas. Working for What You Believe In

3. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 3 Lesson 11.1 Identify Your Staffing Needs Goals Explain how to determine staffing needs for a business. Describe options for recruiting employees. Identify alternatives to hiring permanent employees.

4. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 4 Terms staffing job description job analysis chain of command recruit freelancers interns

5. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 5 Staffing staffing determining the number of employees you need defining a process for hiring them What type of employees are needed? What skills am I missing? What skills do I need daily? What skills do I need occasionally?

6. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 6 Job Descriptions job description a written statement listing the tasks and responsibilities of a position job analysis the process of determining the tasks and sequence of tasks necessary to perform a job

7. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 7

8. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 8 Organizational Structure organizational structure a plan that shows how the various jobs in a company relate to one another chain of command a description of who reports to whom

9. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 9

10. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 10 How do you determine staffing needs for your business?

11. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 11 Recruiting recruit look for people to hire attract them to the business

12. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 12 want ad a newspaper ad describing the requirements of the job you need to fill Online Career and Employment Sites Employment Agencies firms that match people looking for jobs with businesses looking for employees Classified Advertisements

13. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 13 In-Store Advertising Referrals one of the best ways to find employees exercise caution when hiring friends or relatives of current employees College Placement Centers

14. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 14 What resources can you use for recruiting employees?

15. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 15 Alternatives to Adding Staff freelancers people who provide specialty services to businesses on an as needed basis compensated either hourly or by the project

16. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 16 students who work for little or no pay to gain experience in a particular field temporary workers a business pays a fee to an employment agency the agency pays the workers interns

17. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 17 What are some alternatives to hiring permanent employees?

18. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 18 Lesson 11.2 Staff Your Business Goals List and describe the steps in the hiring process. Describe compensation packages for employees. Identify laws protecting employee rights.

19. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 19 Terms wages salary bonus profit sharing commission benefits

20. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 20 The Hiring Process Screen Candidates remove candidates who are not right for the job Review and Verify Job Applications confirm accuracy of information check references

21. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 21 Sell your business. Make the interview effective. Interview the Best Candidates

22. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 22 Make a Job Offer

23. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 23 What are the four steps in the hiring process?

24. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 24 Compensation Package Types of Pay wages payments for labor or services that are made on an hourly, daily, or per-unit basis compensation varies based either on hours worked or units produced salary an amount of money paid annually for a job position payment is not dependent on the number of hours worked

25. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 25 a financial reward made in addition to a regular wage or salary usually hinges on reaching an established goal profit sharing employees are paid a portion of the company’s profits bonus

26. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 26 a percentage of a sale paid to a salesperson compensation varies based on sales Commission-Only Plan when a worker’s entire salary is paid in commission Amount of commission = Amount sold × Percent of commission commission

27. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 27 Total Pay = Base Pay + Commission Pay Competitively To attract the best workers offer compensation that is better than your local average compensation Combination Plan

28. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 28 employment rewards for service in addition to salary Paid Leave vacation sick time Benefits

29. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 29 health dental life accident Retirement Plans 401k employer contribution matching pension plans Insurance

30. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 30 What may be included in a compensation package for employees?

31. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 31 Regulations that Protect Employees Fair Labor Standards Act (FLSA) of 1938 Civil Rights Act of 1964 Age Discrimination in Employment Act of 1967

32. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 32 Immigration Reform and Control Act of 1986 Americans with Disabilities Act (ADA) of 1990 Family Medical Leave Act of 1993 Occupational Safety and Health Act (OSH Act) of 1970

33. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 33 Why do we need laws to help protect the rights of employees?

34. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 34 Lesson 11.3 Direct and Control Human Resources Goals Explain what should be included in the implementation of your staffing plan. Discuss ways to motivate your employees. Describe the control function of management as it applies to human resources.

35. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 35 Terms delegate performance evaluation

36. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 36 Implement Your Staffing Plan implementing directing and leading people to accomplish organizational goals Understand the Levels of Management supervisory middle top

37. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 37 Theory X managers authoritative Theory Y managers democratic Enforce Employee Policies employee handbook Apply Leadership Styles

38. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 38 On-the-job training Coaching Mentoring Conferences and seminars Train Your Employees

39. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 39 What should be included in the implementation of a staffing plan?

40. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 40 Motivate Your Employees Pay employees well. Treat employees fairly. Recognize employees for the work they do. Give employees adequate responsibility.

41. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 41 delegate letting other people share workloads and responsibilities Listen to Employees Delegate Responsibility

42. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 42 How can you motivate employees?

43. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 43 Control Human Resources Evaluate Employees performance evaluation a management tool that helps determine whether the objectives for a particular job are being met

44. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 44

45. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 45 Use objective, quantifiable criteria when determining promotion qualifications. Dismiss Employees Review problems with employees as soon as the problem is noticed. Issue a written warning if the situation does not improve. If improvement does not occur, dismiss the employee. Promote Employees

46. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 46 Why is it important to conduct employee performance evaluations at regular intervals?

47. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 47 PERFORMANCE INDICATORS EVALUATED Design and conduct a marketing research study. Prepare a written proposal for a new business based on the research. Request financing for the proposal from a venture capitalist. Demonstrate effective communication skills.

48. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 48 Demonstrate critical thinking/problem- solving skills. Prioritize time and meet deadlines. Derive facts from data, findings from facts, conclusions from findings, and recommendations from conclusions.

49. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 49 Demonstrate the ability to be an effective team participant. Develop a concept from an idea to an actual proposal. Identify the target market and the competition within the market area.

50. Entrepreneurship: Ideas in Action © Cengage Learning/South-Western Chapter 11 Slide 50 THINK CRITICALLY 1.Why must the business proposal cover possible risks? 2.What target market demographics are important to research? 3.Why must the team present a strong work ethic? 4.Why should the team conduct marketing research before making the presentation?