1. LESSON 8-1 Human Resources Basics
Goals
Describe the nature of today’s workforce.
Identify important goals and activities of human resources.
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2. Human Resources, Culture, and Diversity
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Human Resources, Culture, and Diversity
8-1 Human Resources Basics
8-2 Managing Human Resources
8-3 Organizational Culture and Workforce Diversity
ITB

3. Key Terms
workforce
downsizing
outsourcing
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4. THE U.S. WORKFORCE
All people 16 years and older who are employed of looking for a job
More that 140 million people have full-or part-time jobs
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5. THE CHANGING WORKFORCE
Education and training
High school education
Special training
Basic skills and a willingness to work hard
Compensation
High paying jobs
Low paying jobs
Type of Work
Working with machines and technology
Working mainly with people and information
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6. TYPES OF JOBS Classified by industry Classified by occupation
Service-producing industries
Goods-producing industries
Classified by occupation
White-collar jobs
Blue-collar jobs
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7. INDUSTRY CATEGORIES Service-producing industries
Personal and business services
Retail and wholesale trade
Finance, insurance, and real estate
Government
Transportation, communications, and public utilities
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8. INDUSTRY CATEGORIES Goods-producing industries Construction
(continued)
INDUSTRY CATEGORIES
Goods-producing industries
Construction
Manufacturing
Mining
Agriculture
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9. OCCUPATIONAL CATEGORIES
Professional
Business and financial operations
Service
Construction and extraction
Installation, maintenance, and repair
Transportation and material moving
Sales and marketing
Management
Office and administrative support
Farming, fishing, and forestry
Production
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10. EMPLOYMENT PROJECTIONS FOR OCCUPATIONAL CATEGORIES
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11. CHANGING JOB REQUIREMENTS
Consumer preferences
Business cycles
New technologies
Business competition
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12. HUMAN RESOURCES OVERVIEW
Human resources are the people who work for a business
Management and employees
Full-time and part-time workers
Temporary workers and long-time employees
Human resources department
Human resources management in small businesses
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13. Human Resources Goals 1. Identify the personnel needs of the company.
2. Maintain an adequate supply of people to fill those needs.
3. Match abilities and interests with specific jobs.
4. Provide training and development to prepare people for their jobs and to improve their capabilities as job requirements change.
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14. (continued)
Human Resources Goals
5. Develop plans to compensate personnel for their work.
6. Protect the health and well-being of employees.
7. Maintain a satisfying work environment.
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15. Human Resources Activities
Planning and staffing
Job analysis
Recruitment and selection
Job placement
Performance management
Performance assessment
Performance improvement
Managing promotions, transfers, and terminations
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16. Human Resources Activities
(continued)
Human Resources Activities
Compensation and benefits
Wage and salary planning
Benefits planning
Payroll, benefits, and personnel records management
Employee relations
Health and safety planning
Labor relations
Employment law and policy enforcement
Organizational development
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17. >> C H E C K P O I N T
What are several strong influences on changes in the workforce?
What are the major goals of human resources?
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18. LESSON 8-2 Managing Human Resources
Goals
Identify important planning and staffing activities.
Describe compensation and benefits plans.
Recognize the goals of performance management.
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19. Key Terms job analysis compensation salary and wages benefits
incentive systems
promotion
transfer
termination
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20. HUMAN RESOURCES PLANNING AND JOB ANALYSIS
Classifying employees
Determining job requirements
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21. HUMAN RESOURCES RECRUITING AND HIRING
The application process
New employee orientation
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22. LOCATING PROSPECTIVE EMPLOYEES
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23. COMPENSATION AND BENEFITS
Compensation methods
Employee benefits
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24. PERFORMANCE MANAGEMENT
Employee evaluation
The evaluation process
The evaluation conference
Promotions, transfers, and terminations
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25. >> C H E C K P O I N T
What is the purpose of an evaluation conference?
Why do human resources personnel need to study jobs before beginning the hiring process?
List three types of incentive systems for employee compensation.
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26. LESSON 8-3 Organizational Culture and Workforce Diversity
Goals
Recognize factors that contribute to an effective organizational culture.
Describe the benefits of diversity to an organization, individuals, and society.
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27. Key Terms organizational culture work environment labor union
diversity
glass ceiling
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28. DEVELOPING AN EFFECTIVE CULTURE
Work environment
Work-life relationships
Employer-employee relations
Labor unions
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29. WORKFORCE DIVERSITY
Diversity in the United States and throughout the world
Benefits of diversity
Organizational benefits
Individual benefits
Societal benefits
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30. FEDERAL LAWS REGULATING DISCRIMINATION
The Civil Rights Act of 1964
The Age Discrimination and Employment Act of 1967
The Americans with Disabilities Act
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31. DEVELOPING A DIVERSE ORGANIZATION
1. Develop a written commitment to diversity.
2. Have the full support of top executives.
3. Review evidence of diversity in the company.
4. Update policies and procedures.
5. Provide continuing diversity education.
6. Recognize and celebrate diversity.
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32. >> C H E C K P O I N T
Identify several organizational, individual, and societal benefits of diversity.
What are some ways that companies help employees meet personal demands outside the job?
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