1. Project Liftoff Nova Southeastern University Kenrick F. Roberts Jamie B. Dresher Corrinne M. Lockamy Dominic P. Viola McApple College We Have Liftoff! Established 2008

2. McApple College Home of the Astronauts! As one of Massachusetts leading institutions of higher education, McApple College prides itself for being a pioneer in technological innovation that seeks to cultivate its students through meaningful developmental initiatives both inside and outside of the classroom. Mission:

3. Project Lift was a pilot program in the Spring of 2005, where laptop computers were distributed to all students at McApple College. These laptops were a part of a college-wide technology campaign to enhance the level of connection between students, faculty, and staff. Project Liftoff is an extension of this campaign geared towards addressing student services from an increased technological standpoint. McApple College Home of the Astronauts!

4. By implementing the Project Liftoff initiative, the Student Affairs Staff Development Team intends to provide situations and strategies of support to assist our students in developing the strongest sense of self within the greater college community. In this quest we have solicited the support of the following departments: McApple College Home of the Astronauts! – Residence Life – Student Activities – Counseling – Student Health – Orientation – Disability Services – Career Services – Judicial Affairs

5. Issues to be Addressed: Notification Systems: Core-Wireless Assessment: Stem2008 Academic Advising: Teachers Apple Housing: Apple Domain Students Choice: Apple Picking McApple College Home of the Astronauts!

6. Core-Wireless: The Core-Wireless system is a mobile phone program – similar to a university laptop program – that enables students, faculty and administrators to get a great mobile phone loaded with university-specific applications. McApple College requires all students to have a Core-Wireless phone and includes it in their student fees. Core-Wireless has teamed up with Verizon Wireless to increase service reliability in a way that no other can. Core-Wireless keeps students informed, supported and engaged in and out of the classroom. McApple College Home of the Astronauts!

7. Core-Wireless Features: Core-Alert Core-Support Core-Buddies Core-Mail Core-Bulletin Core-Route Core-Safety Copyright 2005 © Mark Jeantheau

8. Core-Alert: Administration can instantaneously connect with every member of the McApple community via text messaging, email, RSS, and/or recorded voice messages in a severe alert situation, including campus crisis or severe weather warnings. McApple College Home of the Astronauts!

9. Core-Support: Students can now access their class assignments right on their cell phone! Students and professors can set up discussion boards and post helpful tips and reminders to the entire class or individuals from anywhere they want. With Core-Support students can also upload Core-Flash (flashcards for viewing) and/or Core-Lectures (streaming audio or video files as a study tool). McApple College Home of the Astronauts!

10. Core-Buddies: Its even easier to get involved with student organizations, study groups or intramural sports with Buddies. Students can send and receive group-specific updates to one another at the touch of a button. McApple College Home of the Astronauts!

11. Core-Mail: Access your school email anytime, anywhere! McApple College Home of the Astronauts! STEFANIE GREWEL / ZEFA / CORBIS

12. Core-Bulletin: Want to know whats happening on campus? Events, lectures, athletic games, interest meetings, dining hall hours and more on the homepage of your cell. McApple College Home of the Astronauts!

13. Core-Route: Locate the campus shuttle in real time on your cell phone. No more standing out in the rain or snow with your fingers crossed! McApple College Home of the Astronauts!

14. Core-Safety: This GPS-based application serves as a personal alarm system that students can activate to connect with campus police in a critical situation. Campus police are notified with the students personal profile (including any pertinent allergy or medical information), date/time and nearest GPS location when their safety application is activated. Students can also activate Core- Safety when they are in need of emergency medical assistance. McApple College Home of the Astronauts!

15. Improved personal and campus safety. Greater assistance for special needs individuals with medical problems or other disabilities. Provides students with single-click access to campus police department or emergency services. Improved communication between university and students. Increase of school spirit. Fosters a greater sense of community. Parents will love the Core-Safety application because it sets them at ease knowing their child is protected. McApple College Home of the Astronauts! Benefits of Core-Wireless:

16. Increased numbers of students in Higher Education and the corresponding increase in time spent by staff on assessment has encouraged interest in how technology can assist in this area. Therefore, McApple College seeks to implement Stem2008. Stem2008: McApple College Home of the Astronauts!

17. The data gathered during an effective survey provides a unique opportunity to obtain detailed insight into a program, feeling, idea, and more. Since you can gather large amounts of feedback directly from individuals who are affected, surveys act as the pulse of your project and can measure both its strengths and weaknesses. Stem2008 will be executed by members of the Division of Student Affairs. Stem2008: McApple College Home of the Astronauts!

18. Stem2008 includes a unique powerful designer that enables you to create surveys for the windows mobile platform. Designing a form/survey does not require any programming knowledge and can be performed easily. Choose from various question formats and create rules for questions. Once finished, the survey is saved to the Stem Server and is ready for deployment. Simply assign the survey to as many Stems as needed and you are good to go! The designer can export the results of the survey to Microsoft Excel, Microsoft Access, or SPSS. This devise will also assist in assuring validity, reliability, and bias reduction. Stem2008: McApple College Home of the Astronauts!

19. Stem2008: McApple College Home of the Astronauts!

20. Example output: Q1. How did you first learn about Stem2008? Answer Options Took someone else's survey Banner Advertisement Search Engine Referral/Link from another site Magazine/Print Advertisement Other (please specify) McApple College Home of the Astronauts! Response Percent 38.0% 4.0% 14.0% 8.0% 5.0% 31.0% Answered question skipped question Response Count 38 4 14 8 5 31 100 0

21. Benefits of the Stem2008 for the surveyor: Less time spent collecting, organizing, and correlating your data. Gather information anywhere at anytime. View results in real time with time stamped data. Supports online/offline working model. Disaster recovery module. Deploy to either specific users or groups. Deploy multiple surveys to single user/group. Increase participation and completion rates. Cost effectiveness. Remove arduous paper-trails of important field data. McApple College Home of the Astronauts!

22. Can support any language the user chooses. Can be viewed at different resolutions. Can be guided by voice or manual touch. Able to express views while staying anonymous. Benefits of the Stem2008 for the surveyed: McApple College Home of the Astronauts!

23. To address the ongoing issue of inadequate Academic Advising, we have worked to create Teachers Apple; an around-the-clock advising hotline. Now our students can call in and have any question answered regarding course offerings, program audits, graduation requirements, and much more. Since Academic Advising is not usually a function of our division, we have collaborated with the deans of our academic schools to provide training to our over-the-phone advisors to ensure that the information our students receive is up to date and accurate. McApple College Home of the Astronauts! Teachers Apple:

24. Available 24 hours. Highly trained operators. Toll-Free number. Weekend availability. Accessible from anywhere. McApple College Home of the Astronauts! Teachers Apple Benefits:

25. Apple Domain: Residence halls have the potential to challenge and educate students as they connect their learning experiences to their living realities (Schroeder & Mable, 1994, p.1). At McApple College, our residence life staff understands and encourages this level of connection. McApple College Home of the Astronauts!

26. State of the art residence halls (located right outside the student center, library, and academic buildings) will feature: – Suite style apartments: Biometric fingerprint access. Four bedrooms per suite. Personal bathrooms. Moveable walls to convert living space as desired. Full kitchen. Apple Domain: McApple College Home of the Astronauts!

27. Apple Domain: McApple College Home of the Astronauts! These residence halls will also feature: – Smart classrooms on each floor. – Group study rooms on each floor. – Recreation rooms on the ground floor of every hall: Big screen televisions. Comfortable couches. Arcade games. Pool tables. Ping Pong tables. Air hockey tables. Foosball tables. Virtual reality game rooms (Wii, X-box, and Playstation Systems).

28. Due to our high residential population, it is very important for us to connect our students to other on- campus resources. The design of our residence halls will attempt to bridge the gap between Academic and Student Affairs by affording our faculty the opportunity to bring educational material into the residence halls. Furthermore, they will foster community through providing shared living and recreational spaces for students to enjoy. Apple Domain: McApple College Home of the Astronauts!

29. Excellent location. Opportunities for faculty involvement in residence halls. Increased level of safety due to biometric fingerprinting. Increased student interaction due to recreation and study spaces. Apple Domain Benefits: McApple College Home of the Astronauts!

30. Apple Picking: In his article titled How to Meet Millennials Expectations, Reynol Junco (2006) asserts that The expectations of millennials are high; they expect no delays, good customer service, and interactive learning (p. 1). Shortly thereafter Junco (2006) provides an astounding example of these expectations when he states In a discussion with student leaders at a large private university in the northeast, the students indicated that their expectation was that student affairs administrators should definitely respond to their overnight emails by noon the next day at the very latest (p. 2)!

31. Apple Picking: McApple College Home of the Astronauts! Undoubtedly, these demands extend to the room selection and room change processes. In order to exceed such extraordinary demands, the Office of Residence Life has implemented the Residential Management System. Amidst its many functions, the Residential Management System allows the student to have instant access to a variety of room, roommate, and meal plan selection functions that are illustrated by the upcoming slides.

32. McApple College The Residence Life team is committed to augmenting your academic experience by providing a pleasant campus living environment and residence halls equipped with the latest technological advances. Office of Residence Life is located at: Additional information Login Username Password ContinueCancel Pay Your Deposit Immunization Form Student Health Insurance Form McApple Residence Life Website McApple College 3625 College Avenue Stow, MA 01775

33. Welcome, Buzz Lightyear! Community Living Freshman Living Please review the undergraduate Residency Requirements Williams Hall Lockamy Hall Dresher Hall Roberts Hall Upperclassman Living Holliday Hall DeSantis Hall Section 1 – Undergraduate Residency Requirement LOG OUT ROOM ASSIGNMENT AND ROOMMATE INFORMATION STUDENT PROFILE SELF ASSIGNMENT

34. Steps for General Room Selection: WELCOME HALLS SEARCH LOCK ROOM ROOMMATE ACCESS ARRANGE BEDSPACE CONFIRM SPACE RECEIPT Welcome to General Room Selection Processing: To book your room online: 1. Search the room you want. 2. Lock the room you want. 3. Select the bed space you want. 4. Select the roommates you want. 5. Arrange bed space for the selected roommates. 6. Confirm your decision. 7. Get receipt. LOG OUT ContinueCancel

35. Steps for General Room Selection: WELCOME HALLS SEARCH LOCK ROOM ROOMMATE ACCESS ARRANGE BEDSPACE CONFIRM SPACE RECEIPT HOLLIDAY HALL LOG OUT Back to Advanced SearchQuitBack to the Hall Building Description Photos Eligibility Floor Plan Amenities Holliday Hall is a brand new state of the art residence hall scheduled to open in August 2008. It is a seven story complex that contains a total of 236 bed spaces, 224 of which are singles. The complex is located ½ mile from McApples main campus.

36. Steps for General Room Selection: WELCOME HALLS SEARCH LOCK ROOM ROOMMATE ACCESS ARRANGE BEDSPACE CONFIRM SPACE RECEIPT HOLLIDAY HALL LOG OUT Back to Advanced SearchQuitBack to the Hall Building Description Photos Eligibility Floor Plan Amenities

37. Steps for General Room Selection: WELCOME HALLS SEARCH LOCK ROOM ROOMMATE ACCESS ARRANGE BEDSPACE CONFIRM SPACE RECEIPT HOLLIDAY HALL LOG OUT Back to Advanced SearchQuitBack to the Hall Building Description Photos Eligibility Floor Plan Amenities Students that are considered upperclassman, who have completed 61-120 credit hours, are eligible to apply for residency in Holliday Hall.

38. Steps for General Room Selection: WELCOME HALLS SEARCH LOCK ROOM ROOMMATE ACCESS ARRANGE BEDSPACE CONFIRM SPACE RECEIPT HOLLIDAY HALL LOG OUT Back to Advanced SearchQuitBack to the Hall Building Description Photos Eligibility Floor Plan Amenities

39. Steps for General Room Selection: WELCOME HALLS SEARCH LOCK ROOM ROOMMATE ACCESS ARRANGE BEDSPACE CONFIRM SPACE RECEIPT HOLLIDAY HALL LOG OUT Back to Advanced SearchQuitBack to the Hall Building Description Photos Eligibility Floor Plan Amenities - Biometric fingerprint access. - Personal bathrooms. - Moveable walls to convert living space. - Full kitchen. - Outdoor pool with waterfall. - Smart classrooms on each floor. - Group study rooms on each floor. - Recreation rooms on the ground floor.

40. Apple Picking: McApple College Home of the Astronauts! In their work titled Serving the Millennial Generation, authors Coomes and DeBard (2004) mention some of the pitfalls of the Millennials proficiency with technology. Referring to technologies such as cell phones and instant messaging, Coomes and DeBard (2004) suggest that This may prove to be an obstacle to students developing friendships and community at college (p. 91). Similarly, the lack of development of interpersonal skills as a result of these technologies could help explain a rise in roommate conflicts and resultant room changes.

41. At McApple College, we firmly believe in the process of conflict mediation to the extent that it is a prerequisite for any student that wishes to request a room change. In order to ease the frustration with the mediation process, we have worked extensively to create an online mediation procedure that still maintains the integrity of the process. The process is illustrated by the following slide. Apple Picking: McApple College Home of the Astronauts!

42. Steps for General Room Selection: WELCOME HALLS SEARCH LOCK ROOM ROOMMATE ACCESS ARRANGE BEDSPACE CONFIRM SPACE RECEIPT Request a Room Change In order to change your room: 1. Sign up for an available mediation slot. 2. Sign into the online conference room a minimum of 5 minutes before the mediation is scheduled to start. 3. Be prepared to submit your roommate agreement if necessary. LOG OUT ContinueCancel REQUEST A ROOM CHANGE 4. Electronically sign the resulting mediation agreement. 5. Choose from a list of vacant rooms in your residence hall.

43. Apple Picking Benefits: McApple College Home of the Astronauts! Instant access to room, roommate, and meal plan functions. Simplified mediation process. 24 hour availability of website.

44. Through implementing Project Liftoff and focusing on the areas of notification systems, assessment, academic advising, housing, and students choice, we will dramatically change the way we provide student services here at McApple College. This initiative will set McApple College ahead of the nation in terms of technological advances and innovation. We believe this will foster a higher level of involvement and will encourage our students to become more engaged, leading to increased satisfaction and a stronger campus community. McApple College Home of the Astronauts! Final Thoughts:

45. We Have Liftoff! McApple College Home of the Astronauts!

46. References: Biemiller, L. (2007). The dorm room of the future. The Chronicle of Higher Education. Retrieved February 14, 2008, from http://0-chronicle.com.novacat.nova.edu:80/weekly/v53/i25/25b01201.htm Coomes, M. D. & DeBard, R. (2004). Serving the millennial generation. San Francisco: Jossey-Bass. Evans, N., Forney, D. & Guido-DiBrito, F. (1998). Student development in college: Theory, research, and practice. San Francisco: Jossey Bass Herrmann, M. & Goral, T. (2007). Educause in the emerald city: Highlights from the floor at educause 2007. Retrieved February 15, 2008 from http://www.universitybusiness.com/viewarticle.aspx?articleid=964&p=1#http://www.universitybusiness.com/viewarticle.aspx?articleid=964&p=1# Junco, R. (2006). How to meet millennials expectations. Retrieved February 15, 2008, from NASPAs NetResults database. Lim, C. (2007). Warning of danger via text message. Retrieved February 15, 2008, from http://www.time.com/time/specials/2007/article/0,28804,1651473_1651472_1651580.00.html http://www.time.com/time/specials/2007/article/0,28804,1651473_1651472_1651580.00.html Nova Southeastern University. (2008). Retrieved February 15, 2008 from http://www.nova.edu/reslife/oncampus/rollinghills.html http://www.nova.edu/reslife/oncampus/rollinghills.html Productive Mobility. Retrieved February 15, 2008 from http://www.dooblo.com/stgi/default.aspxhttp://www.dooblo.com/stgi/default.aspx Rave Wireless. (2008). Retrieved February 15, 2008, from http://www.ravewireless.com/campus.shtmlhttp://www.ravewireless.com/campus.shtml McApple College Home of the Astronauts!

47. References (continued): Rishi, R. (2007). Always connected, but hard to reach. Educause Quarterly Volume 2. p.7-9 Residential Management System. (2007). Retrieved February 16, 2008, from http://www.rms-inc.com/http://www.rms-inc.com/ Schroeder, C. & Mable, P. Et al. (1994). Residence halls and the college experience: Past and present. In realizing the educational potential of residence halls. p. 1-21. San Francisco: Jossey Bass McApple College Home of the Astronauts!