1. Luxottica Retail Group
2002

2. 2002 objectives 73% 73% 82% 40% +5% +10% 17% 16%
This is our view of what it takes to invent the new world of work.
These 5 transformations are required.

3. Luxottica Retail Group
Leadership at
Luxottica Retail Group

4. RTB
Leadership Team

5. communications
RTB
Leadership Team
Field

6. leadership courage what’s possible communication focus laser focus
definitions
leadership courage
what’s possible
communication focus
laser focus
This is our view of what it takes to invent the new world of work.
These 5 transformations are required.
visibility

7. leadership courage definitions Boldly lead your team
See it, own it, solve it, do it
Deliver good and bad news, up & down
Resolve conflict – build clean relationships
Do what’s right, stand alone when necessary
Support the organizations’ strategic intent
This is our view of what it takes to invent the new world of work.
These 5 transformations are required.

8. what’s possible definitions Dare to dream, believe in your team
Make the ordinary extrordinary
Eliminate self imposed limitations
Lead with vision and passion
Execution and implementation are key
Bust paradigms, break through barriers
Inspire a belief in the impossible
This is our view of what it takes to invent the new world of work.
These 5 transformations are required.

9. communication focus definitions Communicate what and why
Share information for power and action
If you don’t know – go find out
Communicate the vision and objectives
Pursue upward communication, listen
Create a dialogue with your constituents
This is our view of what it takes to invent the new world of work.
These 5 transformations are required.

10. “LensCrafters is the most successful niche retailer in this country over the last ten years”
Boyd Clarke

11. “My worst fear is that we will start believing the great press were getting”
Gary Tooker

12. Uncertainty: We don’t know when things will get back to normal
Uncertainty: We don’t know when things will get back to normal. Ambiguity: We no longer know what “normal” means.

13. “There will be more confusion in the business world in the next decade than in any decade in history. And the current pace of change will only accelerate.” Steve Case

14. <1000A.D.: paradigm shift: 1000s of years 1000: 100 years for paradigm shift 1800s: > prior 900 years 1900s: 1st 20 years > 1800s 2000: 10 years for paradigm shift 21st century: 1000X tech change than 20th century (“the ‘Singularity,’ a merger between humans and computers that is so rapid and profound it represents a rupture in the fabric of human history”) Ray Kurzweil

15. 1 day in 2001 = Year’s trade in 1949, global calls in 1984
1 day in 2001 = Year’s trade in 1949, global calls in Source: Charles Handy, The Elephant and the Flea

16. “If the rate of change inside the organization is not greater than the rate of change outside the organization, then the end is near.”
Jack Welch
General Electric

17. “Our military structure today is essentially one developed and designed by Napoleon.” Admiral Bill Owens, former Vice Chairman, Joint Chiefs of Staff

18. “In an era when terrorists use satellite phones and encrypted , US gatekeepers stand armed against them with pencils and paperwork, and archaic computer systems that don’t talk to each other.” Boston Globe ( )

19. From: Weapon v. Weapon To: Org structure v. Org structure

20. “Companies have defined so much ‘best practice’ that they are now more or less identical.” Jesper Kunde, A Unique Moment

21. “Good management was the most powerful reason [leading firms] failed to stay atop their industries. Precisely because these firms listened to their customers, invested aggressively in technologies that would provide their customers more and better products of the sort they wanted, and because they carefully studied market trends and systematically allocated investment capital to innovations that promised the best returns, they lost their positions of leadership.” Clayton Christensen, The Innovator’s Dilemma

22. “Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.”
Peter Drucker

23. Strategically Focused Data Driven Dialogue Rich
25 years of change . . .
Strategically Focused
Data Driven
Dialogue Rich
Implementation Centered

24. Healthcare . . .
Golden Age of Patient-centric, Genetics-driven Healthcare Looms! Current status: 90K killed and 2M injured p.a. in hospitals. 85% treatments unproven. Cure depends on locale in which treated. 50% prescriptions not work. IS primitive. Accountability & measurement nil. And everybody’s mad and feels powerless: docs, patients, nurses, insurers, employers, hospital administrators and staff.

25. . . . still miles
of slack in the system

26. WOW! Projects

28. inventing the new world of work requires
This is our view of what it takes to invent the new world of work.
These 5 transformations are required.

29.
2002