1. British Franchise Association Benefits of Franchisee Membership Tom Bannister 31 st January 2013

2. About the bfa Established in 1977Established in 1977 Subscription funded Trade AssociationSubscription funded Trade Association Run by its members for its membersRun by its members for its members Voluntary self-regulatory body for UK franchisingVoluntary self-regulatory body for UK franchising Accredits the ethics and standards of good FranchisorsAccredits the ethics and standards of good Franchisors 350 accredited member franchisors and professional advisors350 accredited member franchisors and professional advisors Informing the public of good franchising viaInforming the public of good franchising via –Seminars- Guides –Exhibitions- Media –Awards Programmes- Web Sites

3. Why is the bfa a good thing for Greensleeves? Franchisee recruitment –Accredited system, quality standards and ethics –Leads generated via the bfa website and bfa exhibitions –Recognised by the banks as a proven business model Shared best practice and know-how –Quarterly regional forums –Specialist seminars, Conference and technical updates Market profile/PR –National franchisee and Franchisor awards –Case studies

4. Why is the bfa a good thing for Greensleeves franchisees? Security of a proven, accredited franchise system European code of ethics Favourable access to finance and resell value Dispute resolution On going best practice

5. Benefits of Franchisee Membership 24 hour employment law, HR and Health & Safety telephone advice line. Online documentation templates libraries Funded by the bfa Employment contracts and staff handbook Expert advice to customise to your business More than 40 HR management templates from hiring to firing and all the support you need in between All Health & Safety documentation and expert advice from qualified experts

6. Benefits of Franchisee Membership Understanding Business Finance & Accounts Commissioned by the bfa with franchise finance specialists, online learning experts and digital video animators Getting the most from your Balance Sheet and Profit & Loss Accounts Talking heads, animation, paper-based real life case studies

7. Benefits of Franchisee Membership More than 300 online courses at cost price Example: ‘Demanding Customers: Customer Care Made P.E.R.F.E.C.T.’ One of a series by Video Arts. Features Dawn French, Robert Lindsay and other well know British comic actors. RRP £41.99. Franchisee Members pay £27.60. 6 months access so ideal for staff training.

8. Benefits of Franchisee Membership Marketplace Franchisee Members can find other Franchisee Members in their local area. Add personal messages to their own listings. Encouraging franchisee to franchisee trading and business referrals.

9. Benefits of Franchisee Membership InFranchising Monthly news bulletin by email and growing archive in Members’ Area. The business of franchising from the franchisee’s perspective and the wider SME landscape Subjects covered in early bulletins: Summary of October business legislation changes Watching brief on workplace pensions auto- enrolment Royal Mail door-to-door leaflet drop plus Member Offer Franchisee profiles Member offers

10. Benefits of Franchisee Membership Everyday savings Transparent, best in class, member only discounts. Savings on things you do and buy anyway. Savings on business and domestic products and services. 5% cashback at supermarkets and high street retailers Guaranteed 20% saving on household insurance renewal Guaranteed 15% saving on car insurance renewal Guaranteed 20% saving on office supplies Energy savings usually only available to corporate clients 30% saving on car servicing nationwide Average 38% saving on cinema tickets

11. Benefits of Franchisee Membership Representation, Influence, Recognition bfa Franchisee Member logo Board representation Contribute to the work, standards and governance of the bfa Local Franchise Networks

12. Benefits of Franchisee Membership £10.00 + vat per month Direct Debit guarantee No minimum tie in

13. Benefits of Franchisee Membership £10.00 + vat per month Direct Debit guarantee No minimum tie in First 3 months free

14. thebfa.org/franchisee-membership Thank you Any questions?