1. VP of Information Technology

2. Agenda Introductions Introductions VP IT Responsibilities VP IT Responsibilities Putting it all Together Putting it all Together Nightly Check Lists Nightly Check Lists Resources Resources

3. VP IT Responsibilities Ensure all company members have and know how to use the technology and software to do their jobs Ensure all company members have and know how to use the technology and software to do their jobs Create and manage all social media accounts and Facebook company page with Marketing Create and manage all social media accounts and Facebook company page with Marketing Develop and implement IT policies Develop and implement IT policies Manage IT stakeholders. Implement an IT steering committee. Manage IT stakeholders. Implement an IT steering committee. Appoint and lead a team of assistants Appoint and lead a team of assistants

4. IT Inventory Ensure all company members have and know how to use the technology and software to do their jobs Conduct a needs assessment Conduct a needs assessment Involve the IT steering committee Involve the IT steering committee Inventory IT assets Inventory IT assets Conduct a skills assessment Conduct a skills assessment Create a training plan and implement Create a training plan and implement

5. Social Media Facebook Company Page (External) VP Marketing is responsible for CONTENT VP Marketing is responsible for CONTENT VP IT is responsible for “making it work” VP IT is responsible for “making it work” Creating the account Creating the account Managing the account (and account access) Managing the account (and account access) Changing passwords, etc. Changing passwords, etc. Monitoring the content Monitoring the content Removing inappropriate content/comments Removing inappropriate content/comments Work with President & HR, if necessary Work with President & HR, if necessary EXAMPLES: Marketing Campaigns, Customer Dialogue (both positive and negative), Company updates

6. Social Media Facebook Company Page (Internal) VP Human Resources helps guide CONTENT VP Human Resources helps guide CONTENT Team Members make posts Team Members make posts VP IT (or delegate) monitors the Content VP IT (or delegate) monitors the Content Removing inappropriate content/comments Removing inappropriate content/comments Work with President & HR, if necessary Work with President & HR, if necessary EXAMPLES: Company specific internal communications, (meeting times, locations, etc.), audience appropriate humour, thoughts, ideas, etc.

7. IT Policies and Security Create and implement IT policies Create and implement IT policies Acceptable use policy Acceptable use policy Password reset policy Password reset policy BYOD policy BYOD policy Back up and DRP Back up and DRP

8. Stakeholder management and IT business alignment Conduct stakeholder meetings (President, VP’s Directors) to assess Business vision for IT. Conduct stakeholder meetings (President, VP’s Directors) to assess Business vision for IT. Outcomes should be projects and project plans. Outcomes should be projects and project plans. Develop an IT steering committee that meets at least once a month. Develop an IT steering committee that meets at least once a month. Discuss IT business alignment and project ideas. Discuss IT business alignment and project ideas. IT drive process optimization, and innovation. IT drive process optimization, and innovation. Business process management and improvement Business process management and improvement Production process improvement Production process improvement Revenue generation (new sales and marketing ideas) Revenue generation (new sales and marketing ideas)

9. Putting it all Together (1)  IT Inventory  Conduct a needs assessment  Involve the IT steering committee  Inventory IT assets  Conduct a skills assessment  Create a training plan and implement  Social Media  Facebook (internal and external)  Other social media outlets  Marketing Videos  Product marketing/advertising  JA Recruiting video

10. Putting it all Together (2)  IT policies  Acceptable use policy  Password reset policy  BYOD policy  Back up and DRP  Any additional policies required  Stakeholder management  Conduct stakeholder meetings  Develop an IT steering committee  IT driven process optimization, and innovation.

11. Nightly Check List Attend Management Team meeting (provide updates discuss planning and initiatives) Attend Management Team meeting (provide updates discuss planning and initiatives) Stakeholder meetings Stakeholder meetings Moderate content Moderate content Projects Projects

12. The IT Crowd Information Analyst Content Moderator Marketing Video Producer Recruitment Video Producer

13. Resources (1) ADMINISTRATIVE RESOURCES JA’s Social media policy and procedures JA’s Social media policy and procedures Acceptable Computer Use policy Acceptable Computer Use policy Mentors Mentors JA Staff JA Staff

14. Resources (2) FREE SOFTWARE RESOURCES Office Suites Office Suites OpenOffice http://openoffice.org OpenOffice http://openoffice.org GoogleDocs http://docs.google.com GoogleDocs http://docs.google.com Photos, Graphics and Desktop Publishing Photos, Graphics and Desktop Publishing Paint.NET http://getpaint.net Paint.NET http://getpaint.net GIMP http://gimp.org GIMP http://gimp.org Aviary http://www.aviary.com Aviary http://www.aviary.com Inkscape http://inkscape.org Inkscape http://inkscape.org Scribus http://www.scribus.net Scribus http://www.scribus.nethttp://www.scribus.net Web spaces/wiki Web spaces/wiki https://sites.google.com/ https://sites.google.com/