1. BSBPMG507A Manage Project Communications Manage Project Communications Unit Guide Diploma of Project Management 17872 Qualification Code BSB51507 Unit Code BSBPMG507A

2. BSBPMG507A Manage Project Communications BSBPMG501A Manage Application of Project Integrative Processes BSBPMG502A Manage Project Scope BSBPMG503A Manage Project Time BSBPMG504A Manage Project Costs BSBPMG505A Manage Project Quality BSBPMG506A Manage Project Human Resources BSBPMG507A Manage Project Communication BSBPMG508A Manage Project Risk BSBPMG509A Manage Project Procurement Units of Study – Diploma Units in the Diploma of Project Management

3. BSBPMG507A Manage Project Communications Manage Project Communications On completion of this unit you will – –be able to link people, ideas and information at all stages in the project life cycle, and –ensure the timely and appropriate generation, collection, dissemination, storage and disposal of project information through formal structures and processes. This unit is Ungraded which means that you will be found Competent or Not Yet Competent based on the completion of the assessment activities and the evidence of competency provided.

4. BSBPMG507A Manage Project Communications Elements of Competency Each unit of study is composed of elements of competency Manage Project Communications comprises 4 elements of competency – 1.Plan communication processes 2.Manage information 3.Manage project reporting 4.Assess communication management outcomes Elements of competency are further broken down into performance criteria, these can be found on the next slides

5. BSBPMG507A Manage Project Communications 1. Plan communication processes 1.Information requirements are identified, documented and analysed, with input from stakeholders and guidance of a higher project authority, as the basis for communications planning 2.Within delegated authority, an agreed communications management plan is developed to ensure clarity of understanding and achievement of project objectives throughout the project life cycle 3.Designated project management information system, structure and procedures are established and maintained to ensure the quality, validity, timeliness and integrity of information and communication

6. BSBPMG507A Manage Project Communications 2. Manage information 1.The generation, gathering, storage, retrieval, analysis and dissemination of information by project staff and stakeholders is managed within established systems and procedures to aid decision making processes throughout the project life cycle 2.Designated information validation processes are implemented, modified, monitored and controlled to optimise quality and accuracy of data 3.Agreed communication networks between project staff, client and other stakeholders are implemented and maintained to ensure effective communications at appropriate levels throughout the project life cycle

7. BSBPMG507A Manage Project Communications 3. Manage project reporting 1.Communication and information management system problems are identified and reported to a higher project authority, and agreed remedial actions are implemented to ensure project objectives are met 2.Customer relationships are maintained within established guidelines to ensure clarity of understanding of objectives and to reduce conflict throughout the project life cycle

8. BSBPMG507A Manage Project Communications 4. Assess communication management outcomes 1.Finalisation activities are conducted to ensure agreed ownership of, and responsibility for, information collected 2.Project outcomes are reviewed to determine the effectiveness of management information and communications processes and procedures 3.Lessons learned and recommended improvements are identified, documented and passed on to a higher project authority for application in future projects

9. BSBPMG507A Manage Project Communications Associated Readings Mandatory – PMBOK Chapter 10 – 10.1, 10.2, 10.3, 10.4 and 10.5 Recommended – Diploma Skills Kit – Manage Project Communications Learning Guide 1 – Define Project, page 6 Learning Guide 2 – Develop Project Plans, pages 14 and 15 Learning Guide 3 – Administer & Monitor Project, pages 11 and 12 Learning Guide 4 – Finalise Project, pages 6 and 7 Learning Guide 5 – Review Project, pages 2 to 8

10. BSBPMG507A Manage Project Communications Team Assignment Criteria Team Assignment Components MarksBasic CompetencyHigher Competency Stakeholder Identification5  Stakeholder Analysis Matrix detailing major stakeholders  One stakeholder management strategy per stakeholder  Stakeholder Analysis Matrix detailing extensive internal and external stakeholders  Several stakeholder management strategies per stakeholder Stakeholder Analysis8  Power and Interest Grid with basic rationale for stakeholder placement  Power and Interest Grid with detailed rationale for stakeholder placement Communication Matrix7  Communication Matrix covering major stakeholder  Includes – Target audience, Messenger, Purpose, Media/Channel, Frequency  Communication Matrix covering extensive internal and external stakeholders  Several different media and channels considered for each stakeholder Project Performance Reporting 5  Mock up of a Project Status Report  Template for Steering Committee Meeting presentation Total2519.5 to 2525.5 to 30

11. BSBPMG507A Manage Project Communications Individual Assignment Criteria Individual Assignment Components MarksBasic CompetencyHigher Competency Stakeholder Identification10  Stakeholder Analysis Matrix detailing major stakeholders  One stakeholder management strategy per stakeholder  Stakeholder Analysis Matrix detailing extensive internal and external stakeholders  Several stakeholder management strategies per stakeholder Stakeholder Analysis10  Power and Interest Grid with basic rationale for stakeholder placement  Power and Interest Grid with detailed rationale for stakeholder placement Communication Plan10  Communication Plan covering major stakeholder  Communication Plan covering extensive internal and external stakeholders Project Performance Reporting 10  Mock up of a Project Status Report  Template for Steering Committee Meeting presentation Communications Management Procedures 20  Basic Communication Management Procedures including standards, escalation processes, version control, process to update the Communications Plan  Advanced Communication Management Procedures including Glossary of Terms, Flowcharts for communication, communication constraints and polcieis Total5032.5 to 4242.5 to 50

12. BSBPMG507A Manage Project Communications Best wishes for your studies Northern Beaches TAFE and the Business and Commerce Business Line of the Northern Sydney Institute wish you success in your studies!