1. Agifors May 2003

2. Keeping The World On Schedule2 Boeing listened to aircraft customer needs Drivers to develop a comprehensive portfolio of solutions to support airline technical and flight operations Fragmented Market Unreliable Companies Legacy Products Airlines want state-of-art solutions which are continually upgraded Airlines want integrated not standalone solutions Airlines aversion to repeat the pain and expense of implementing their own legacy systems Airlines want to benefit from best practices learned and leveraged by independent solution providers COTS solutions are a better value than internal development Customers asking for Boeing quality solutions

3. Keeping The World On Schedule3 Major Options to Enter Market Gather experts and write program from scratch Purchase companies with “best in class” products Alliance with companies with “best in class” products Alliance with airlines who want to produce revenue from homegrown solutions Observed that the best functionality is often found in entrepreneur built companies Realized that entrepreneur built companies need to be evolved to meet the quality standards of Boeing and demanding airline customers

4. Keeping The World On Schedule4 SBS Climbing to the Top Crew Management was determined to be a key building block in the evolution of the flight operations portfolio SBS was determined to have the best functionality and potential for evolution in the market 6/2001 acquisition Increased staff Began evolution to hybrid offshore production business model with proven CMM level 5 companies resulting in great improvement in quality and production capacity Integrating products with Boeing business unit solutions Developing comprehensive, integrated, interoperable, state-of-art portfolio

5. Keeping The World On Schedule5 New Product Announcements Maestro brand assures complete, seamless, interoperability with all Maestro products – no integration issues No Vaporware here! No “warmed over” legacy technology Based upon 30 years of experience Maestro Optimizer – reduce crew expenses by 5-15% MaestroExpress – for the under 20 aircraft operator who plans on growth Be prepared with the same powerful Maestro database which drives all SBS products Provides unparalleled functionality for smaller operations and seamless upgrade to more powerful products as they grow Pay for what you use EMaestro – Internet crew access

6. Keeping The World On Schedule6 Training Scheduling & Qualifications Maintenance Aircraft Information & Routing Crew Schedule Recovery

7. Keeping The World On Schedule7 Now the Power and Flexibility of the Maestro Suite is available in a version Optimized to meet the needs of growing airlines MODULES

8. Keeping The World On Schedule8 New Products in Development In development now, 2003 production ready MaestroPair – Completely new Pairing Editor MaestroManpower – Completely new Crew Qualification module Future MaestroManpower - Training MaestroRecovery (Crew, Aircraft and Passenger!) Expert systems/Knowledge management Total technology refresh on all products

9. Keeping The World On Schedule9 Integrated Solutions Flight Planning OPS Control Service Bureau Crew Planning Crew Scheduling Ground Resource Management AOC Advanced Simulation Resource Planning Real Time Scheduling Aircraft Maintenance Aircraft Planning Aircraft Scheduling

10. Keeping The World On Schedule10 Challenging Times in Aviation Boeing long term vision and investment remains steady Unmatched investment in the future We are ready now and when the industry recovers Legendary Boeing commitment to customer satisfaction SBS customer’s are potential airplane customer’s We will not disappoint them! We intend to be the number one choice of airlines worldwide In the next few days, please spend some time with our very capable, knowledgeable people and learn more about what we have accomplished and will accomplish to achieve this goal

11. Keeping The World On Schedule11 AGIFORS Team SBS International Booth 11 / Park Avenue Suite Jeppesen Booth 12 Martin Wax President Dolly Neumann CTO Jennifer Ashley Senior Director Goran Stojkovic Optimization Team Leader Eleanor Goodman Senior Director, Client Management Indu Mehta Sales and Marketing Manager Leo Katigbak Sales and Marketing Manager Blair Johnson Regional Manager, Airline Sales Dennis Winten Regional Account Manager

12. Keeping The World On Schedule12 www.sbsint.com