1. eControl – “ Simplicity is the ultimate sophistication! ” Aldo Zanoni CEO, Managing General Omni Technology Solutions 780.423.4200 Ext. 232 aldo@omni-ts.com (Leonardo da Vinci)

2. eControl – IT Security: Account Management 2.0 Aldo Zanoni CEO and Managing Director Omni Technology Solutions 780.423.4200 Ext. 232 aldo@omni-ts.com a new way of thinking - a disruptive way of delivering IT account management services.

3. Presentation Agenda (30 minutes) 1.What is eControl? 2.How did we get here: lessons to learned from Virtualisation, Web 2.0 and Cloud Computing experiences 3.Background information: It’s not just the what, it’s also the how that matters. 4.Solving Complexity – The Number One IT Challenge 5.IT Security: Account Management 2.0 – Replace All IT and Account Management Applications with a Single Browser-based Application 6.Demonstration 7.Questions and answers

4. eControl - Unified Management Console - Web 2.0 Console - On-premise - In-cloud - SaaS

5. eControl - Unified Management Console eControl delivers cross-system, unified management, provisioning, user self-service and audit – from a browser!

6. eControl – Active Directory and Exchange Tasks

7. eControl – HR SQL app and Novell options

8. eControl – User Self-Service

9. eControl Audit – Enhanced Compliance

10. Over ¾ million seats – and growing!

11. eControl Extension APIs eControl extends Unified Management to third-party applications that support: REST, SQL Queries, Web Services, COM and proprietary APIs:

12. How did we get here? Lessons learned from virtualisation, Web 2.0 and Cloud Compting

13. Question: What percentage of IT departments have implemented some type of hardware or software virtualization in the past three years? Question: What percentage expect to do more virtualization in the future? Virtualisation Questions

14. Vendors and Types of Virtualisation Hardware Memory Storage Operating Systems Applications Appliances Machines Data Desktops Networks VMware Microsoft VirtualIRON Xen Citrix ZENworks

15. Question: What percentage of IT departments have deployed Web 2.0 applications and/or Cloud services (Google Apps, Salesforce, Oracle CRM, RackSpace, Amazon, Azure) in the past three years? Question: What percentage expect to investigate or deploy more Web 2.0 applications and/or Cloud services? Web 2.0 and Cloud Questions

16. Cloud Clients (browser or application) Cloud Applications (Software as a Service) Salesforce, Google Apps, Oracle CRM On Demand,... Cloud Platforms (Platform as a Service) Google, IBM, RackSpace, Amazon, Microsoft,... Cloud Infrastructure (Infrastructure as a Service) - platform virtualization Private Clouds Public Clouds Community Clouds (Google's Gov. Cloud) Hybrid Clouds Storage Clouds Federated Clouds Types of Clouds

17. Question: What are the top reasons organisations around the world are implementing Virtualisation, Web 2.0 applications and Cloud solutions? The Top Two Answers : Lower Cost and Simplicity Lack of flexibility of legacy applications High upgrade costs and failure rates Operating system and application dependencies and incompatibilities Incomplete, overdue projects Unacceptable risks Personnel movement Difficulty in finding trained and competent IT staff Extra text. Why Virtualisation, Web 2.0 and Cloud?

18. Agility Cost Device and location independence Multi-tenancy Low barrier to entry Low management overhead Immediate access to broad range of operating systems and applications Reliability (business continuity and disaster recovery) Scalability Security and Auditing Maintenance Metering Added flexibility and agility to the existing computing infrastructure Improved hardware usage Pooled and share computing resources Simplifed hardware management Increased fault tolerance Better options for real-time back-up of important business data Lower total cost of ownership No capital up-front costs, no hardware maintenance, no office space requirements, no hardware or software going out of date, no backup issues. No server rooms, air conditioning, infrastructure, fewer IT staff focused on supporting hardware/software/servers Access to infrastructure from anywhere. Consolidation of hardware/servers. Create additional, new, production and/or test environments on demand. Lower licensing costs. Test disaster recovery processes. Ability to maintain 24/7 operations. What are the avantages of virtualisation, Web 2.0 Applications and the Cloud?

19. Simplify and replace complexity Standardise processes across mutiple systems Virtualise everything you can Change your delivery method Extra text. Lessons Learned from Virtualisation, Web 2.0 and Cloud?

20. It’s not just the “what”, It’s the “how” that brings market disruption!

21. 1993 – Apple Launches the Newton “This astonishing new invention has room for your whole world but fits in your pocket. It manages your days, your names, and your numbers. It sends faxes and replaces your pager. It makes writing readable. It can draw even if you can’t. It talks to computers and printers. And what you don’t know, there’s a good chance it does.” A COMPLETE FAILURE! The failure of Complexity!

22. 2001 – Apply Launches the iPod “1000 songs in your pocket!” A HUGE SUCCESS The success of SIMPLICITY! WHY? The iPod was an elegant and simple portable digital music player that anyone could use. It had none of the complexity of the MP3 players that were crammed with features and functions and buttons and software that was difficult to master. 72% market share. More than 100 million units sold as of March, 2007. The iPod is one of the world’s most popular consumer brands.

23. A change in process defined the disruption What caused the success of the Model T? A huge success. Launched in 1908. In 1914, Ford produced more Model T cars than all other manufacturers combined. Success was not only because of the vehicle – it was in the how! The simplicity of the assembly line and the standardisation of the manufacturing process brought reliability, quality and replicability to the car manufacturing process..

24. Another change in process, another disruption What is the biggest enabler of international commerce today? Standardised shipping containers. But not the containers themselves - the standardisation of the logistics of how international companies handle the containers: from the ships to the trains, to the trucks, to the destination. Not the product, but the simplicity of the process..

25. eControl’s Objectives: Reduce Complexity Focus on Simplicity

26. Mergers Acquisitions Consolidations Migrations Expansion Outsourcing IT Waste Compliance Security Audits Costly Training Lack of Control Complexity New Systems Upgrades Multiple Systems Multiple Applications What causes IT complexity? High Costs Inefficiencies

27. Multiple management apps magnify IT complexity? SUSE Linux Yast PHP LDAP Admin Novell iManager Novell ConsoleOne Novell NWAdmin RedHat Config User Solaris Management Center Oracle, Peoplesoft, SAP and SQL management consoles … and how many more? Active Directory Users and Computers Exchange 2003 Management Console Exchange 2007 Management Console Exchange 2010 Management Console (requires 64-bit desktop) OpenLDAP Administration Application Other LDAP Administrator Applications How many different complex administrations are used to manage accounts every day?

28. Simplify and replace complex, old-style, proprietary applications that were designed by engineers to be used by well-trained, expensive IT administrators and engineers. Standardise account management, provisioning, user self- service and auditing across all systems with a single Web 2.0 application. Virtualise account administration management based on role-based access to manage, provision and provide user self- service across multiple systems. Deliver account management as a private cloud service. Introducing IT Security and Account Management 2.0

29. eControl Create: role-based tasks for provisioning (single, bulk or automated) across multiple systems: Who can create accounts What types of account In which systems In which OUs, databases, LOB applications With which parameters With which type of role(s) and/or group membership(s) Bulk or automatically provision accounts based on information exported from a database or provided by a web service from a Human Resources or student management system Step One: Simplify, Virtualise and Automate Account Provisioning

30. eControl Manage: role-based account management tasks (single or bulk) across multiple systems Who can manage which accounts. In which systems, OUs, directories, email systems, databases, LOB applications With which read-only or read-write options Modify values based on a CSV file exported from a database or provided by a web service from a human resources or student management system Step Two: Simplify, Standardise and Virtualise Account Management

31. eControl Self-service: across multiple systems Who can access account activation services Who can access password self-service Who can access other user self-service functions Across which which systems, OUs, directories, email systems, databases, SQL and other LOB applications For which information With which read-only or read-write options Step Three: Simplify, Standardise and Virtualise User Self-service

32. eControl Audit: across multiple systems a common audit system across all administration applications and target systems who can access the Audit Portal what parts of the Audit Portal they can access who can create and/or export reports who can export the audit logs from the audit system Step Four: Simplify, Standardise and Virtualise Security Audit Functions

33. eControl Demonstration

34. eControl allows you to: Shift IT operations to more efficient delivery methods Free up IT staff to focus on high-level, high-value, strategic IT operations Delegate account provisioning and management to HR and/or the Help Desk Deliver account administration as a private cloud service Focus on simplified integrated account management Reduce application-specific complexity and user error Dynamically scale services based on need Automate processes Deliver agility, reliability and replicability IT Security and Account Management 2.0

35. eControl – more than just a disruptive product? Forrester Research Quote (2010) “Forrester fully expects to see the emergence of highly secure and trusted cloud services over the next five years, during which time cloud security will grow into a $1.5 billion market and will shift from being an inhibitor to an enabler of cloud services adoption. The advent of secure cloud services will be a disruptive force in the security solutions market, challenging traditional security solution providers to revamp their architectures, partner ecosystems, and service offerings, while creating an opportunity for emerging vendors, integrators, and consultants to establish themselves.”.

36. eControl is a disruptive platform! eControl’s success is not the result of WHAT eControl does, it’s the result of HOW it does it. The eControl platform delivers simplicity and brings disruptive, cost effective account provisioning, management, user self- service, audit services across multiple systems and applications. eControl - the success of simplicity!.

37. Next Steps...

38. Questions and Thank You! Aldo Zanoni CEO and Managing Director Omni Technology Solutions 780.423.4200 Ext. 232 aldo@omni-ts.com www.omni-ts.com www.omniecontrol.com

39. Competition IBM Tivoli, Oracle Identity Management, CA Identity Management, MS Identity Integration Server, Novell IDM, … Complex and long deployments, high initial costs, history of failed projects caused by complexity Market growth From $2.6 B in 2006 to more than $12.3B in 2014 Business drivers Increased security, restricted access to information, cost- cutting, compliance, quick deployment, rapid ROI

40. Manage Tasks for Active Directory and Exchange 1.Manage Account Password and Strong Password 2.Enable / Disable User Accounts 3.Manage Group Memberships 4.Manage Exchange Mail Groups 5.Release Locked Accounts 6.Create User Identification Information 7.Manage Account Expiration Date 8.Exchange Delivery Options 9.Exchange Delivery Restrictions 10.Exchange Storage Limits 11.Hide from Exchange address lists 12.Microsoft Terminal Services Profile, Remote Control and Sessions 13.And more …

41. Manage Tasks for eDirectory and GroupWise 1.Manage Account Password and Strong Password 2.Manage GroupWise Password & Strong Password 3.Enable / Disable User Accounts 4.Manage Group Memberships – Set Primary Group 5.Manage Organizational Roles 6.Set Password Restrictions 7.Release Intruder Lockout 8.Create User Identification Information 9.Manage Login Information (Login Script and Profile) 10. Manage Login Restrictions 11. Manage GroupWise Distribution Lists 12. Manage GroupWise Options (Visibility, Expiration Date) 13.Manage GroupWise Signatures 14.Manage ZENworks associations 15. And more …

42. eControl - Unified Management Console eControl delivers cross-system, unified management, provisioning, user self-service and audit – from a browser!

43. eControl – Active Directory and Exchange Tasks

44. eControl – HR SQL app and Novell options

45. eControl – User Self-Service

46. eControl Audit – Enhanced Compliance

47. User Self-Service Module Tasks Subscribe / Unsubscribe from email distribution lists and groups Select challenge-response phrases and provide answers to enable web-based, “forgot my password” management Update eDirectory fields, including extended schema values, that have been enabled by the Administrator (e.g., mobile number, pager, etc.) Student Account Activation and User Password Self-service: www.omni-ts.com/success/user-self-service.html www.omni-ts.com/success/user-self-service.html

48. What’s new in Manage! Terminal Services Options New Exchange and GroupWise Options Delete, move options Recently managed M+Guardian and M+Archive New Menu (horizontal) Added the “browse” option (primarily to enable bulk manage) Bulk Manage

49. What else is new? New Create Options: Ability to link Create Profiles (link individual Create Profiles to create a chain) Integrate fields from third-party extension directly into a Create Profile Create accounts in all third-party supported extensions

50. What else is new! New Audit and Reporting Options: Date Tree view (select to search day, week, month, year) Backend scalability Information can now also be stored in a SQL lite database Audit life-cycle report

51. Account Create Module Tasks Provision accounts, groups, distribution lists, resources, … based on eControl Create wizards linked to eDirectory / Active Directory profiles (e.g., home directory, group memberships, email account and all other account information) Customizable user-required fields (e.g., first name, last name, middle initial, phone number, department, mobile number, etc.) Creates objects based on specified naming convention and requires name to be unique across all configured systems

52. Why Organisations Buy eControl eControl delivers an immediate solution to provide web-based, “ZERO-Rights” user account access administration and provisioning. It allows the IT manager and the security administrator to determine who can carry out what user account management tasks against which accounts. eControl allows the CIO and IT department to focus on contributing to the company’s high-value business processes rather than having to be concerned with the administration of user access rights across multiple systems and related security issues.

53. eControl Create – German Localization

54. eControl Administration – Manage Module

55. eControl Administration – Create Module

56. eControl Administration – Self-Service Module

57. eControl Administration – Audit Module

58. eControl – M+ Guardian Management

60. eControl – User Self-Service

61. The Full Value of eControl - Delegated Management of Accounts in 3 rd -party apps