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System Center 2012 R2 Overview

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1 System Center 2012 R2 Overview
4/11/2017 System Center R2 Deborah Manor Data Centers Solutions Specialist © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

2 System Center 2012 R2 Overview
4/11/2017 Facts GA in October 2013, together with Windows Server R2 and Windows 8.1 – System Center R2 tightly coupled with Windows Server 2012 R2 System Center is a major component in MS hybrid cloud strategy – unified clouds management Bringing learning of the public cloud to your datacenter – Windows server 2012 R2 and System Center 2012 R2 Microsoft’s goal with Java APM is to increase monitoring surface area for enterprise LOB apps. This is yet another example of our commitment to support diverse customer environments, be they apps or infrastructure. It should be noted that the Java APM capability is primarily be shipped as a System Center Management Pack for Operations Manager. The preview bits are now available at: What is in scope for Java APM? Performance and Exception Events within SCOM Application Advisor Method and Resource timing for Performance Events Stack Traces for Exception Events Java Specific counters for events (JVM Memory, Class Loader etc) Subset of standard APM Reports Supported Ops Manager Level Alerting on Java Application Server counters Requests / Second Perf Events / Second Exception Events / Second Average Request Time Supported configurations Tomcat (v 5.5,6,7) Windows Linux Java JDK (5,6) Web Technologies GenericServlet Struts Struts2 Axis2 © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3 The Cloud OS Modern platform for the world’s apps
CUSTOMER SERVICE PROVIDER WINDOWS AZURE 1 CONSISTENT PLATFORM Transforms the datacenter Empowers people-centric IT Unlocks insights on any data Enables modern apps DEVELOPMENT MANAGEMENT DATA IDENTITY VIRTUALIZATION

4 Bringing our learnings to your datacenter
4/11/2017 Bringing our learnings to your datacenter Windows Server Windows Azure High-performance storage on industry- standard hardware File and storage services Offloaded data transfer Storage spaces with automatic tiering Multi-tenant environments with isolation Server Core Hyper-V Network Virtualization Websites, VMs & Service Bus Software-defined networking Hyper-V Network Virtualization Network QoS Cross-premises connectivity Policy-based automation Cluster aware updates Dynamic optimization Application elasticity Service templates And many others… © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

5 System Center Unified management for the Cloud OS
4/11/2017 System Center Unified management for the Cloud OS Infrastructure provisioning Microsoft Orchestrator App Controller Virtual Machine Manager Operations Manager Configuration Manager Data Protection Manager Self-service Automation IT service management Customer Service model Service admin Customers Goal: Frame how System Center 2012 R2 delivers unified management for the Cloud OS. Talking Points Let’s discuss the capabilities required to deliver on our promise of unified management: <click> First, you need a “simple” self-service experience to enable your App Owners to specify their requirements. For example, let’s suppose they want to provision a SharePoint service with the following specs: 3 tier .NET architecture A set of configuration and deployment parameters to conform with (e.g. perf thresholds, scale out rules, update domains) A need for 99.95% availability SLA Adherence to compliance/security controls around SOX/HIPAA A need for on-demand reporting on key availability metrics that track against SLA <click> Next, you need a way to understand the topology and architecture of the application service in question. An application deployed in on an abstracted, or cloud computing model is called a “service”. This would necessitate a “service model” that accurately binds the application’s architecture to the underlying resources where it will be hosted. The “service model” would be comprised of: Service definition information, deployed as “roles”. Roles are like DLLs, i.e. a collection of code with an entry point that runs in its own virtual machine Front end: e.g. load-balanced stateless web servers Middle worker tier: e.g. order processing, encoding Backend storage: e.g. SQL tables or files Service Configuration information Update domains Availability domains Scale out rules <click> You will need a set of process automation capabilities to break down this application provisioning request into the enterprise change requests that need to be implemented. This could include setting up the underlying infrastructure and then a set of app configuration/release requests that need to be tracked (and ideally implemented with orchestrated automation) <click> Next you need a set of provisioning tools that actually configure and deploy the infrastructure and application layers. <click> the underlying datacenter resources could be physical, virtual, private, or public cloud as per the requirements dictated by the application’s service model <click> Once the underlying infrastructure and application service are deployed, they would immediately need to be “discovered” and monitored for reporting and health tracking <click> There you see how the System Center 2012 components offer these life cycle management capabilities in combination to help you deliver on the Microsoft promise of unified Cloud OS management: App Controller offers a self-service experience that enables your application owners to manage their apps across on-premises, service provider, and Windows Azure environments. Service Manager offers the standardized self-service catalog that defines “templates” for your applications and infrastructure. App Controller, Virtual Machine Manager, Service Manager, and Operations Manager work together to maintain the service model through the application service life cycle Orchestrator and Service Manager offer orchestrated automation for the process workflows required to drive your provisioning and monitoring tools Virtual Machine Manager and Configuration Manager provision physical, virtual and cloud environments Operations Manager monitors your application services end to end and offers deep app insight to help you deliver predictable SLA Your datacenter resources can be deployed anywhere from on-premises, service providers, and Windows Azure However, to get to this agile self-service end-state, you will have to start with abstracting your infrastructure and allocating it appropriately so that your business units can deploy and manage their applications on top. Transition: So, how does System Center 2012 get you to this point where you can deliver unified management across cloud? These can really be categorized into three buckets: Application Management: Deploying and operating your business applications Service Delivery & Automation: Standardizing and automating service and resource provisioning, managing change and access controls, etc. Infrastructure Management: Deploying and operating all the underlying infrastructure on which your business applications and services run. Service Provider Application performance monitoring Infrastructure monitoring Service Manager Service Manager © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6 What’s New in System Center 2012 R2
Server & Tools Business 4/11/2017 What’s New in System Center 2012 R2 The Cloud OS Infrastructure Provisioning Enable enterprise-class multitenant infrastructure for hybrid environments Infrastructure Monitoring Comprehensive monitoring of physical, virtual & cloud infrastructure Application Performance Monitoring Deep insight into application health Automation and Self-Service Enable application owner agility with IT retaining control IT Service Management Flexible service delivery Windows Azure Pack Azure cloud services in your datacenter © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

7 Infrastructure provisioning
Windows Server Management Marketing 4/11/2017 Infrastructure provisioning IT demands Enterprise-class multi-tenant infrastructure for hybrid environments Effectively manage virtual environments at-scale Reduce infrastructure complexity Deliver efficient infrastructure services across customer base Utilize a single tool for on-premises and cloud provisioning System Center 2012 R2 delivers Enterprise-class virtualization management with robust Linux support Support for Windows Server scale & performance: Dynamic VHDX resize Dynamic Memory support for Linux Snapshot running VM Gen 2 VMs Fiber-channel SAN connectivity Simplified provisioning & migration Windows Server file storage & Storage Spaces management Automated Hyper-V cluster upgrades with VMM Service templates & runbooks for System Center components Protection & recovery across datacenters Multi-tenant cloud infrastructure Multi-hypervisor clouds Virtual networks management Automated standards-based TOR switch configuration Multi-tenant edge gateway provisioning Service management automation Extend familiar management to Windows Azure Workloads migrated to Windows Azure Virtual Machines Windows Azure Integration Pack IT demands Effectively manage virtual environments at-scale - A top-of-mind customer requirement is around virtualizing top-tier applications. To support this objective, the virtualization-management solution should meet the necessary scale and performance requirements so that application owners will support. At the same time, the management solution has to be flexible enough so it builds on customers’ existing infrastructure investments (e.g. SAN) Reduce infrastructure complexity - As IT budgets and headcount has essentially remained flat, customers are looking to reduce infrastructure complexity while looking for easier/ efficient ways to manage their datacenters. Deliver efficient infrastructure services across customer base - For service providers and enterprises that cater to multiple constituencies (e.g. external or internal customers), there is a need to ensure at-scale isolation across those constituencies while providing visibility into their resource consumption (and associated costs). Single tool for on-premises and cloud provisioning - Finally, every IT pro wants a single tool to provision infrastructure, irrespective of where its deployed. What System Center 2012 R2 delivers (with select proof points) - <see subsequent slides for more drill down information> Enterprise-class performance – System Center 2012 R2 delivers best-of-breed management for Windows Server R2 environments by supporting key scale and performance metrics delivered by Windows Server. In this context, Microsoft will sim-ship System Center with Windows Server so customers can plan their infrastructure deployments with the peace of mind that System Center will enable them to take maximum advantage of native platform capabilities. System Center 2012 R2 also enables customers to virtualize applications that are dependent on SAN storage by enabling block storage management (see next slide). In addition, System Center supports heterogeneous deployments – full Dynamic Memory support for Linux VMs being an example. It should also be noted that 25% of System Center instances that are out there today also manage Linux; so we have a rich history of managing diverse environments. Simplified provisioning & migration - System Center 2012 R2 (VMM) helps customers to reduce infrastructure complexity by supporting file-based storage deployments that are based on industry-standard storage hardware. Microsoft is also making it easier for customers to upgrade their virtual infrastructure by automating the upgrade of Windows Server 2012 Hyper-V clusters to R2. In addition, Microsoft is enabling faster deployments of System Center by providing service templates for components. System Center (VMM) also plays a key role in simplifying cross-datacenter disaster recovery of VM-based services by providing the underlying cloud abstraction layer. Of course, we have the Orchestrator component of System Center 2012 (and SP1) that will enable general purpose datacenter automation thereby driving consistency and predictability in provisioning processes like server deployment, patching, and upgrades. Multi-tenant cloud infrastructure – Building on System Center 2012 SP1, R2 will continue to build capabilities to enable customers to manage their multi-tenant environments. This will build on virtual networking to enable provisioning of multi-tenant edge gateways to bridge physical and virtual networks and datacenters. It also includes investment in a multi-tenant-aware automation engine that builds on PowerShell. Extension of familiar management to Windows Azure - System Center 2012 R2 continues to provide the unified tool to manage on-premises and Azure deployments, including migrating workloads between the two. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

8 Virtual Machine Manager
System Center 2012 R2 Benefits Multi-hypervisor support. Multi-tenant isolation with virtual networks. Multi-tenant edge gateway provisioning bridges physical and virtual networks. Storage management, including VM connectivity into fiber channel. SANs and  Storage Spaces support. Service templates. Server application virtualization. Dynamic Optimization and Power Optimization. Windows-Azure consistent VM management and virtual network APIs. Preserve and optimize existing infrastructure investments. Improve infrastructure SLAs Reduce operational expense. Gain flexible provisioning in shared multi-tenant environments. Receive end-to-end management of virtualized and cloud datacenter resources. Save time with standardized service creation and upgrades. Enable consistent management experiences between Windows Server and Windows Azure environments. Microsoft Confidential 8

9 System Center Marketing
4/11/2017 SCVMM R2 Dashboard © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

10 Support for multiple hypervisors
System Center Marketing 4/11/2017 Support for multiple hypervisors Virtual Machine Manager Host group Microsoft Hyper-V VMware vSphere 5.1, 5.0*, 4.1 vCenter Server Citrix XenServer 6.1 * New in System Center 2012 R2 Virtual Machine Manager © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

11 Logically group your resources into clouds
System Center Marketing 4/11/2017 Logically group your resources into clouds Create clouds, tenants, and VM Networks View deployed services and VMs Overprovision across cloud resources © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. 11

12 Assign quota capacity – per cloud
System Center Marketing 4/11/2017 Assign quota capacity – per cloud Ability to set quota at the “all members combined” level Ability to set quota at the “individual member” level 50 VM limit for all members of user role 10 VM limit per individual member © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. 12

13 Analysis and what-if forecasting
Monitor the usage of the private cloud, and trend the data over time Analyze the historical data to create “what-if” scenarios for future planning

14 Anatomy of a service template
System Center Marketing 4/11/2017 Anatomy of a service template Service template (multi-tier .NET applications) Web tier Application tier Data tier Scale out and health policy Scale out and health policy Scale out and health policy Internet Information Services (IIS) Application server SQL Server HW profile OS profile App profile HW profile OS profile App profile HW profile OS profile SQL profile W2K8R2.VHD OS settings MS deploy package Configuration Configuration App-V SQL DAC Configuration Service template library © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

15 Service Template Asymmetric provisioning Full lifecycle support
Within a Tier* Full lifecycle support for Script App Deployment Tier can run a different script on the first node (for instance to create a cluster) - previously you would need 2 tiers for this type of workload New option to replace GCE as app deployment The script commandline and parameters are checked as part of servicing – so you can deploy and then update. Useful when calling provisioning subsystems like Chef/Puppet or the new PowerShell DSC Service deployed into VMs running on Xen hypervisor* * New in System Center 2012 R2 Virtual Machine Manager

16 Provision low cost scale out file server*
4/11/2017 5:11 PM Provision low cost scale out file server* Host group Bare metal deploy operating system Create scale out file server cluster Create storage pools Create file share Assign file share to Hyper-V host Authorized Hyper-V hosts Scale Out File Server Cluster Physical or virtualized deployments Windows Virtualized Storage Storage Space Storage Space Storage Space Storage Pool Storage Pool Physical Storage (Shared) SSD, SAS or SATA * New in System Center 2012 R2 Virtual Machine Manager © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

17 Extend familiar System Center to manage Windows Azure virtual machines
Migrate VM: On-premises to Windows Azure VM management (e.g. start, stop) Migrate VM: Windows Azure to on-premises App Controller Move App Controller Orchestrator (Windows Azure Integration Pack) App Controller On-premises <This capability was also delivered in System Center 2012 SP1> As a great example of hybrid infrastructure management, enterprise customers can extend their existing investments in System Center by using it to manage their Windows Azure infrastructure. Using App Controller, customers can migrate an on-premises Windows Server 2012 Hyper-V Virtual Machine into a Windows Azure Virtual Machine. Customers can also migrate VMs running in Windows Azure back to on-premises environments using App Controller. Once in Windows Azure, the VM can either be managed (start, stop) through the on-premise App Controller user interface or can be built into an automated orchestrator runbook using the new Azure Integration Pack running with System Center 2012 Orchestrator. Note: Windows Server 2012 introduced the VHDX format to enable greater capacity, performance, and resilience for virtualized workloads. Based on the requirements of their on-premises workloads, customers might have questions on which VM formats are supported by the VM migration capability described above. You should clarify that Windows Azure only supports the VHD format – as such, this capability is also supported only for the VHD format as of today. This helps customers decide which workloads might be suited for hybrid deployments. Windows Azure

18 Unified management view across clouds
Flexible delegation with single sign-on Self-service visibility for application services across on-premises, service provider, and Windows Azure Easy VM and workload portability from on-premises to Windows Azure (including SharePoint and SQL) <This capability was also delivered in System Center 2012 and SP1> Goal of the slide Key proof point to support our common management story across on-premises, service provider, and Microsoft (Windows Azure). Talking points <click> System Center 2012 R2 App Controller offers a unified management view across clouds: Empowers application owners with a self-service application management experience across on-premises, service provider, and Windows Azure clouds Puts your IT pros firmly in control with visibility and control across on-premises, service provider, and Windows Azure resources and applications Enables you to easily manage services through a highly intuitive “service-centric” interface Additionally, organizations that need application portability—to free up on-premises datacenter capacity, for example—can use App Controller to move virtual machines to the Windows Azure Virtual Machine service (aka.ms/WA_VM ). They can migrate core applications such as Microsoft SQL Server, Active Directory, and SharePoint Server from on-premises environments to Windows Azure with just a few mouse clicks. Case study - EmpireCLS While a couple of capabilities are highlighted in the slide with successive clicks, you can refer to the below list for more details: Empowers application owners with self-service application management across private and public clouds: Self-service delegation and single sign-on across clouds Web-based console that offers comprehensive view of all services Application owners can register and consume capacity from multiple Windows Azure subscriptions Multiple users can authenticate, using Active Directory, to access a single Windows Azure subscription Application owners can easily customize all components of the service, including virtual machines, network resources, and load balancing You can copy Windows Azure configuration, package files, and VHDs among Windows Azure subscriptions, and copy service templates and resources from one Virtual Machine Manager server to another Enables you to easily configure, deploy, and manage services through a highly intuitive service-centric interface: Application owners can design, build, configure, and deploy a service using a library of delegated templates with predefined configuration values Datacenter administrators can delegate authority to application owners, confident that the predefined templates ensure compliance with company IT standards and policies Puts your IT pros firmly in control with visibility and control across on-premises, service provider, and Windows Azure resources and applications: Consolidated views of on-premises, service provider, and Windows Azure cloud services, including virtual machines that represent those services Granular control of application components, along with the ability to track on-going jobs and maintain a detailed history of changes 18

19 What’s New in System Center 2012 R2
Server & Tools Business 4/11/2017 What’s New in System Center 2012 R2 The Cloud OS Infrastructure Provisioning Enable enterprise-class multitenant infrastructure for hybrid environments Infrastructure Monitoring Comprehensive monitoring of physical, virtual & cloud infrastructure Application Performance Monitoring Deep insight into application health Automation and Self-Service Enable application owner agility with IT retaining control IT Service Management Flexible service delivery Windows Azure Pack Azure cloud services in your datacenter © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

20 Infrastructure & App monitoring
Windows Server Management Marketing 4/11/2017 Infrastructure & App monitoring Comprehensive monitoring of physical, virtual, and cloud infrastructure IT demands Monitor diverse environments Assure physical, virtual, and cloud infrastructure health Ensure reliable workload configurations System Center 2012 R2 delivers Best-of-breed Windows monitoring, robust cross- platform support Cross platform monitoring: Windows Server RHEL/SUSE Linux Oracle Solaris HP-UX & IBM AIX Cross-platform configuration: Linux/UNIX Network monitoring and cloud infrastructure health VMM-Operations Manager connector VMware vSphere health with VEEAM Management Pack Network topology discovery System Center Management Pack for Windows Azure AWS Management Pack Best-practice workload configuration Best practice configuration for Windows Server 2012 with System Center Advisor connector IT demands Monitor diverse environments: The reality is that customers have heterogeneous datacenter environments, spanning Windows and non-Windows environments. They’re looking for a single solution that can help them assure infrastructure health and configuration throughout. Assure physical, virtual and cloud infrastructure health: Irrespective of deployment topology – physical, virtual or cloud – customers would want their monitoring solution that would ensure health throughout. Ensure reliable workload configurations – Customers are looking for consistent and reliable configuration guidance and automation for their platform and workloads. What System Center 2012 R2 delivers (with select proof points) -<see subsequent slides for more drill down information> Best-of-breed Windows monitoring, robust cross-platform monitoring – Of course, Microsoft System Center is best of breed for Windows environment given our rich history with Operations Manager. 1 in 4 Operations Manager deployments monitors Linux today, which is very compelling for how far we’ve come along this path. We also provide cross-platform configuration support, including Linux and Unix systems. Network monitoring and cloud infrastructure health - Network monitoring is one the most requested System Center features and really rounds out our ability to monitor health across the whole stack. Network monitoring enables you to discover and monitor the health of physical devices along with associated “vicinity” views that shows that device is interconnected with the rest of the network (incl. display of virtual switches). From a cloud fabric health, we enable a dashboard view that brings together availability and performance metrics across storage, network, and compute fabric for the datacenter administrator to take remediation measures as necessary. The AWS Management Pack for Microsoft System Center enables you to view and monitor your AWS resources directly in the Operations Manager console. This way, you can use a single, familiar console to monitor all your resources, whether they are on-premises or in the AWS cloud. Go to https://aws.amazon.com/windows/system-center/ for more information. Best practice workload configuration – With System Center Advisor With System Center Advisor, you can consume best-practice configuration guidance for your Microsoft workloads (SQL, Exchange, Lync, SharePoint) in your familiar Operations Manager console. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

21 Operations Manager System Center 2012 R2 Benefits
.NET and Java Application performance management. Monitoring across on-premises and Windows Azure (including System Center Management Pack for Windows Azure). Improved UNIX and Linux support. Network monitoring. Customizable dashboards. Global Service Monitor. Integrated System Center Advisor views. Integrated dev-ops. Management packs for Microsoft workloads and third party ISV apps. Comprehensive physical, virtual, and cloud infrastructure monitoring using familiar console. Enhanced dev-ops collaboration and decreased time to resolution with deep application insight. Improved insights with personalized reporting. Cloud-integrated insight to assure predictable application and workload SLA. Microsoft Confidential 21

22 Application performance monitoring
Windows Server Management Marketing 4/11/2017 Application performance monitoring Deep insight into application health IT demands Assure Line of Business (LOB) application SLA Enable rapid application lifecycle Assure great end-user experiences and  Microsoft workload health System Center 2012 R2 delivers Deep application insight .Net and Java monitoring, including line-of-code level traceability Integrated transaction monitoring with BlueStripe Integrated dev-ops that spans people, process and systems Faster issue tracking and remediation with System Center- Visual Studio connector Efficient app debugging with Microsoft Monitoring Agent Cloud-integrated insight in familiar monitoring console Outside-in monitoring with Global Service Monitor Best practice configurations for MS workloads with System Center Advisor connector Management Packs for Microsoft workloads and third party ISV apps IT demands Assure LOB application SLA - Apps is what the business cares about and infrastructure is deployed to host apps. IT will want to assure that business’ critical apps are available and reliably performing as per defined business/ IT SLAs. That means having health information at IT fingertips to ensure the right remediation (ideally auto remediation or self-healing) actions can be triggered. Enable rapid application lifecycle – In the world of cloud computing and modern apps, the business would want to ensure that their applications are up to date in terms of functionality and performance almost on a real time basis. That means the velocity of code changes is arguably faster, necessitating great collaboration between developers and operations staff. Assure great end-user experiences and MS workload health – With global application deployments, it becomes important for app owners to get an accurate view of end-user experiences while accessing the application. We also receive a lot of customer requests on best-practice guidance on deploying and managing Microsoft workloads like Exchange, SharePoint, SQL, and Lync. What System Center 2012 R2 delivers (with select proof points) -<see subsequent slides for more drill down information> Deep application insight - System Center 2012 R2 Operations Manager offers deep application diagnostics and insight – including code level issue traceability - for .NET and Java applications to maximize application availability and performance, in turn leading to predictable SLAs. Easy-to-use reporting and dashboarding enables you to track and communicate SLAs more effectively. Integrated dev-ops that spans people, process, and systems - Operations Manager also integrates with Microsoft Visual Studio through a connector (also enabled with Intellitrace telemetry) to unlock development-to- operations collaboration, thereby helping you remediate application issues faster, which results in the delivery of predictable SLAs. New to R2 is a Microsoft Monitoring Agent that unifies the Intellitrace agents across Visual Studio and System Center to further simplify issue debugging and collaboration. Cloud-integrated insight in familiar monitoring console - Cloud-integrated monitoring is a key element of our strategy going forward. Our goal is to leverage intelligence and scale from the public cloud (Windows Azure) while enabling customers to use their familiar Operations Manager monitoring experience. Global Service Monitor (GSM) offers a global scale “outside-in” view of end-user experience based on global points of presence in Windows Azure. With System Center Advisor, you can consume best-practice configuration guidance for your Microsoft workloads (SQL, Exchange, Lync, SharePoint) in your familiar Operations Manager console. Finally, Operations Manager has an extensive knowledge base ecosystem of Management Packs (MP), both built by Microsoft product groups as well as third parties. Customers can access and download the latest MPs from here: packs.aspx © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

23 Deep infrastructure and workload insight
System Center 2012 R2 Overview 4/11/2017 Deep infrastructure and workload insight Storage Compute Windows Azure Availability and performance monitoring for Windows Azure Virtual Machines & Windows Azure Storage Cloud-integrated monitoring Integrated System Center Advisor views with Operations Manager connector VMware vSphere monitoring with VEEAM Management Pack Comprehensive System Center Monitoring This slide is meant to talk to Microsoft’s monitoring investments that delivers deep insight into your infrastructure and workloads. <this is a build slide> Specific bullets Expanded cloud infrastructure health visualization with VMM/ Operations Manager integration: This is about a set of investments enabling a dashboard view that brings together availability and performance metrics across storage, network, and compute fabric for the datacenter administrator to take remediation measures as necessary. This includes metrics for load balancers, IIS pools, storage LUNs, host, storage pools, file servers, VM health, VMM server health, host health, host cluster health etc. Native SNMP-based network monitoring – This is about enabling generic SNMP-based monitoring of network devices within the Operations Manager component without the dependency on third-party licensing. Network monitoring is one the most requested System Center features and really rounds out our ability to monitor health across the whole stack. Network monitoring enables you to discover and monitor health of physical devices along with associated “vicinity” views that shows that device is interconnected with the rest of the network (incl. display of virtual switches). VMware monitoring – You can get detailed metrics on VMware infrastructure health through the management packs offered by VEEAM. Again, one single place to monitor and manage health across all your investments. Availability and performance monitoring for Windows Azure Infrastructure Services - Microsoft announced preview availability of the System Center Management Pack for Windows Azure in April 2013 (at MMS 2013). This Management Pack enables customers to monitor availability and performance of their Windows Azure resources and services using their existing System Center 2012 SP1 monitoring environment. Additionally, this management pack enables hybrid application monitoring by combining on-premises components with Windows Azure components into a unified view. Timing of general availability is October 2013. Cloud-integrated monitoring – This is a key element of our monitoring strategy going forward. We’ve taken advantage of intelligence and scale from the public cloud (Windows Azure) while enabling customers to use their familiar Operations Manager monitoring experience. Windows Azure enhances monitoring and configuration of on-premises resources and key server workloads (such as Exchange, SharePoint and Lync): End-user experience monitoring, including unified dev-ops diagnostics between System Center and Visual Studio – This is enabled through Global Service Monitor (GSM). Integrated System Center Advisor views with Operations Manager connector - System Center Advisor Connector for Operations Manager enables System Center Advisor configuration data to be displayed on the Operations Manager Console. VMware vSphere Windows Server 2012 Expanded cloud infrastructure health visualization with integration between VMM & Operations Manager components Native SNMP-based network monitoring Compute Storage Network © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

24 Azure-integrated insight with Global Service Monitor (GSM)
System Center 2012 R2 Overview 4/11/2017 Azure-integrated insight with Global Service Monitor (GSM) Microsoft Visual Studio 2012 Operations manager Global Service Monitor (running in Azure) Global Service Monitor ensures a broad set of data to assess application health. This service is hosted in Windows Azure Points of Presence around the globe so organizations can assess the real world performance and availability of their applications. ! Production application Customer datacenter © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

25 The DevOps disconnect “Hey, I just got a call about a failed application.” App owner Datacenter admin “Do you know what might have caused the failure?” Goal of the slide Establish the context for the “tension” that is often talked about between development and operations organizations. Does this look familiar? <Play out the dialog between app dev and app ops with the associated clicks> Obviously, this has a negative effect on the business from an application-delivery perspective. Operations staff see development folks as sitting in their ivory towers cranking out code all day and wanting to release applications oblivious to real-world constraints. And developers see operations as people who are refuse to move forward. With the growing popularity of cloud computing, there is an emerging need for a discipline – “dev-ops” - that brings together these roles & associated responsibilities. What that means is a developer doesn’t stop at just handing off code to their operations counterparts – instead, they design their applications so they’re optimized to execute in a cloud style environment. The developer has enough understanding of the operational environment that they can diagnose and potentially resolve application issues that may occur in production. To make this happen, the developer needs access to rich diagnostics information from “live site” operations and a process-based approach to collaborating with their operational counterparts to be able to jointly deliver on the application SLA. Let’s now talk about System Center 2012 R2 capabilities that promote dev-ops concept. “How would I know? You wrote the code!” 25

26 Deep application insight for .NET applications
4/11/2017 Deep application insight for .NET applications Isolate root cause Triage and remediate Discover application dependencies Monitor client and server components of the application Comprehensive monitoring & deep application insight help you “get to green” Comprehensive monitoring and deep application insight help you “get to green” Discover application dependencies Monitor client and server components of the application Isolate root cause Triage and remediate Systems Center also delivers reliable and predictable application SLA to the business. There’s an application health dashboard <click> Your recently deployed application service is “discovered” by System Center 2012 R2 through the Operations Manager–Virtual Machine Manager connector. You see a comprehensive view of application dependencies and relationships down to the infrastructure resources. <click> With some configuration of health threshold parameters, your application service can be set up for comprehensive monitoring across a variety of different perspectives <click> It seems as if your application health needs some fine-tuning. You can identify the symptoms of the issue using some of the granular diagnostic information presented by Operations Manager. <click> Using Operations Manager, you—App Ops—can isolate the root cause of the performance issue down to the offending line of code pretty efficiently, even when you have not written the application code yourself. This capability was originally offered by AVIcode (acquired by Microsoft in October 2010), and has since been integrated natively into Operations Manager. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

27 Deep application insight for Java Applications
System Center 2012 R2 Overview 4/11/2017 Deep application insight for Java Applications Java Tomcat app server support (v5.5, v6 and v7). Windows and  RHEL/SUSE Linux guest OS support. Multiple instrumented Java frameworks, including web services and database connectors. Code-level traceability with performance and exception metrics. Microsoft’s goal with Java APM is to increase monitoring surface area for enterprise LOB apps. This is yet another example of our commitment to support diverse customer environments, be they apps or infrastructure. It should be noted that the Java APM capability is primarily be shipped as a System Center Management Pack for Operations Manager. The preview bits are now available at: What is in scope for Java APM? Performance and Exception Events within SCOM Application Advisor Method and Resource timing for Performance Events Stack Traces for Exception Events Java Specific counters for events (JVM Memory, Class Loader etc) Subset of standard APM Reports Supported Ops Manager Level Alerting on Java Application Server counters Requests / Second Perf Events / Second Exception Events / Second Average Request Time Supported configurations Tomcat (v 5.5,6,7) Windows Linux Java JDK (5,6) Web Technologies GenericServlet Struts Struts2 Axis2 © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

28 What’s New in System Center 2012 R2
Server & Tools Business 4/11/2017 What’s New in System Center 2012 R2 The Cloud OS Infrastructure Provisioning Enable enterprise-class multitenant infrastructure for hybrid environments Infrastructure Monitoring Comprehensive monitoring of physical, virtual & cloud infrastructure Application Performance Monitoring Deep insight into application health Automation and Self-Service Enable application owner agility with IT retaining control IT Service Management Flexible service delivery Windows Azure Pack Azure cloud services in your datacenter © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

29 Automation and self-service
Windows Server Management Marketing 4/11/2017 Automation and self-service Application agility while IT retains control IT demands Empower app owners while retaining control Common management tools for on-premises and cloud Dynamically expand capacity to support app SLA System Center 2012 R2 delivers Self-service app provisioning, incl. multitenant environments Standardized application provisioning with service templates (e.g., SharePoint farms) Scalable multi-VM tenant services with Windows Azure- consistent user experience (e.g. SQL cluster) Unified management views & artifacts b/w Windows Server & Azure Unified view across clouds with App Controller Extended datacenter capacity with common VM templates & VHD images: VHDs for first party workloads like SharePoint VHDs for Windows Server & Linux Scale application tiers via automation & integration Rich automation workflows with Orchestrator and PowerShell Windows Azure Integration Pack for automated compute & storage deployment SharePoint Integration Pack IT demands Empower app owners while retaining control - With public cloud computing taking off, enterprise app owners expect simplicity and agility in dealings with IT. They might even work around IT and go to public cloud. To prevent such shadow environments from sprouting up, IT needs centralized visibility and control into all datacenter infrastructure that is used to host apps. Common management tools for on-premises and cloud – This goes back to the one set of management tools to manage datacenter infrastructure used to host apps, irrespective of where they might be hosted. Dynamically expand capacity to support app SLA - This is to ensure that application SLAs are not compromised due to datacenter capacity bottlenecks. What System Center 2012 R2 delivers (with select proof points) -<see subsequent slides for more drill down information> Self-service app provisioning, incl. multitenant environments - IT can empower app owners with self-service access to provision their application services. This would involve collaboration between the app owner and infrastructure admins to define standard application blueprints (or service templates) followed by controlled delegation. App owners can then deploy first-party Microsoft workloads (such as SharePoint farms) as well as LOB apps using the agreed upon service templates. For multi-tenant environments, we’re enabling a Windows Azure-consistent user experience for tenant end users to provision multi-VM services (e.g. SQL cluster or SharePoint farms) based on defined parameters set by the infrastructure admin for each tenant. Unified management views and artifacts across Windows Server & Azure – System Center (App Controller component) provides a unified view across on-premises, service provider, and Windows Azure infrastructure to IT. Using the portability enabled between Windows Server and Windows Azure, datacenter admins can work around capacity issues by uploading their corporate VHD images for use with LOB apps or first party MS workloads like SharePoint to Windows Azure. Scale application tiers via automation & integration - Application owners can work with their infrastructure admin counterparts to deploy automated workflows that trigger additional capacity provisioning based on defined triggers. This is made possible by the robust automation toolsets that Microsoft offers, including Orchestrator and PowerShell. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

30 Orchestrator System Center 2012 R2 Benefits Workflow automation.
Integration of third-party management tools. Simple design of custom workflow runbooks. Updated Integration Packs (IP), including Windows Azure IP and SharePoint IP. Service Provider Foundation (SPF). Aggregation of multiple infrastructure stamps. REST-based web APIs for System Center components. Service management automation including built-in PowerShell workflows and REST APIs. Lower costs and increase reliability by automating repetitive tasks. Simplify heterogeneous datacenter management. Have IT resources focus on higher business impact projects. Enable multi-tenant infrastructure provisioning and custom automation. Enable service provider infrastructure to be easily consumed by enterprises. 30

31 Service Manager System Center 2012 R2 Benefits Service catalog.
Self-service request portal. Release and SLA management. Data warehousing and reporting. Cloud Service Process Pack (CSPP). Chargeback metering and price sheets for VMs. SharePoint 2013 support for service request portal. Increase organizational agility with customized service offerings. Improve corporate compliance through process management. Improve business intelligence through customized reporting and basic chargeback. 31

32 What’s New in System Center 2012 R2
Server & Tools Business 4/11/2017 What’s New in System Center 2012 R2 The Cloud OS Infrastructure Provisioning Enable enterprise-class multitenant infrastructure for hybrid environments Infrastructure Monitoring Comprehensive monitoring of physical, virtual & cloud infrastructure Application Performance Monitoring Deep insight into application health Automation and Self-Service Enable application owner agility with IT retaining control IT Service Management Flexible service delivery Windows Azure Pack Azure cloud services in your datacenter © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

33 Windows Server Management Marketing
4/11/2017 IT service management Flexible service delivery IT demands Enable easy publishing and consumption of IT services Integrate people, process and knowledge Efficient resource utilization and SLA tracking System Center 2012 R2 delivers Self-service requests for private cloud capacity Service catalog, including support for SharePoint 2013 Cloud Service Process Pack (CSPP) Flexible service offerings and service request templates Industry-standard service management and process workflows Automated workflows for incident, problem, change & release management Configuration management database (CMDB) Business and operational insight VM-level metering and price sheets SLA reporting data warehouse Integration with Cloud Cruiser cost analytics solution for chargeback IT demands Enable easy publishing & consumption of IT services - IT departments are looking to meet increased business expectations by standardizing their offerings and publishing them for business consumption. Integrate people, process, and knowledge – In large enterprise set ups, the business still looks to IT to deliver predictable services based on requisite functional approvals. Efficient resource utilization, and SLA tracking – IT needs a way to consistently track infrastructure resource consumption by the business and track how they’re doing against defined SLAs. What System Center 2012 R2 delivers (with select proof points) -<see subsequent slides for more drill down information> Self-service requests for private cloud capacity – System Center 2012 R2 Service Manager enables standardized IT service delivery by publishing a service catalog against which end users can request IT services, including private cloud capacity using the Cloud Service Process Pack (CSPP). Industry-standard service management ,and process workflows – Service Manager provides industry-standard service management processes, including incident/problem/change/release management to assure predictable service delivery. Also all IT service requests and changes are tracked in a centralized CMDB, thus ensuring a single repository to manage enterprise changes. Business and operational insight – Service Manager delivers in-box metering for virtual machines and clouds through integration with VMM and Operations Manager. It also has a data warehouse with rich reporting (incl. integration with MS Office) to analyze operational SLA trends. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

34 Flexible service delivery
Access service catalog Self-service deployment request Approve request Process automation Provision service Goal of the slide Showcase how System Center 2012 R2 enables predictable service delivery. Talking points Do you know that a majority of application or infrastructure outages can be traced back to poorly defined and executed change management? What we’ll talk through now is an end-to-end scenario that enables you to deliver predictable datacenter services on-demand to your application owners (or end users). This scenario takes off at the point where IT publishes a list of standardized service offerings that can be consumed in a self-service mode. We will walk you through the process by which System Center 2012 R2 fulfills a service deployment request in a controlled manner. The service in question could be an application service or an infrastructure service. <click> The Configuration Management Database (CMDB) in System Center 2012 R2 - Service Manager standardizes the capture of relationships across infrastructure and applications, thereby facilitating continued organizational compliance through any changes to them. If you are managing a private cloud, the CMDB can track various configuration items such as virtual machine templates, application service templates, virtual machines, hosts, and application services. The CMDB acts as the integration point across people, processes, and knowledge through this process. <click> The application owner or end user accesses the published service catalog and requests deployment of a pre-defined service offering. <click> The application owner requests the service offering in self-service mode, resulting in the creation of a service request. Additionally, the corresponding business process required to fulfill this request is triggered. <click> This service deployment request turns out to be a “complex” request that impacts changes to multiple application and infrastructure configuration items. So Service Manager triggers change/release management approvals with the corresponding functional approvers before kicking off actual deployment. You can use the example of a real-life service request that impacts business mission-critical systems, and hence needs these approvals. <click> Once all the required functional approvals are obtained, System Center 2012 R2 – Orchestrator triggers automated execution of a preconfigured runbook for this service deployment request. <click> System Center 2012 R2 – Virtual Machine Manager provisions the service (including all the underlying configuration items such as hosts and virtual machines) following the specifications in the service request. All these activities are tracked back to the service request in the form of an audit trail to ensure the right level of control at each step.

35 Business and operational insight with chargeback
System Center 2012 R2 Overview 4/11/2017 Business and operational insight with chargeback Cloud Price Sheet $ Virtual Machine/day $ Cloud Membership/day Note to presenter: This capability should be discussed in the context of general purpose IT service management for an enterprise which is just getting started on billing and metering (and do not have complex requirements like multi-tenancy). The target persona is infrastructure admins in such enterprises. One of the core tenets of the cloud computing model is usage-based pricing. This obviously can apply to service providers, where an actual bill is cut, but also can apply to enterprises. Historically, in traditional situations where end users are not responsible for paying for exactly what they use, IT is charged with procuring and operating the maximum infrastructure that might ever be needed. With chargeback/showback, IT departments can adopt more of a utility model and ask users to pay for the capacity they use. System Center 2012 R2 continues to enable showback/chargeback through measurement and the ability to specify a price sheet for each cloud. This is surfaced through the Service Manager component and enabled by VMM and Operations Manager. $ Virtual Machine CPU Core/day $ Virtual Machine Memory GB/day $ Virtual Machine Storage GB/day © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

36 What’s New in System Center 2012 R2
Server & Tools Business 4/11/2017 What’s New in System Center 2012 R2 The Cloud OS Infrastructure Provisioning Enable enterprise-class multitenant infrastructure for hybrid environments Infrastructure Monitoring Comprehensive monitoring of physical, virtual & cloud infrastructure Application Performance Monitoring Deep insight into application health Automation and Self-Service Enable application owner agility with IT retaining control IT Service Management Flexible service delivery Windows Azure Pack Azure cloud services in your datacenter © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

37 Cloud OS Consistent Experiences
Windows Server Management Marketing 4/11/2017 Cloud OS Consistent Experiences Customer Service Provider Windows Azure Service Plans Users Provider Portal Consumer Self-Service Portal Web Sites Apps Database VMs Web Sites Apps Database VMs Self Service Portal Moves On-Premises Subscriber Self-Service Portal Common Mgt. Experience Service Management API Service Management API Worker Role Web Sites VMs SQL Service Bus Caching Other Services CDN. Media,, etc. Web Sites VMs SQL Service Bus Future Services Cloud-Enabled Services Move On-Premises R2 w/ Service Provider Foundation Workloads R2 Consistent Dev. Experience © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

38 Server & Tools Business
4/11/2017 Virtual Machines Windows Azure-consistent IaaS - User Experience & API Virtual Machine Roles - Portable - Elastic - Gallery - Windows and Linux Support Virtual Networks - Site to Site connectivity - Tenant supplied IP addresses © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

39 What’s New in System Center 2012 R2
Server & Tools Business 4/11/2017 What’s New in System Center 2012 R2 The Cloud OS Infrastructure Provisioning Enable enterprise-class multitenant infrastructure for hybrid environments Infrastructure Monitoring Comprehensive monitoring of physical, virtual & cloud infrastructure Application Performance Monitoring Deep insight into application health Automation and Self-Service Enable application owner agility with IT retaining control IT Service Management Flexible service delivery Windows Azure Pack Azure cloud services in your datacenter © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

40 Data Protection Manager
System Center 2012 R2 Benefits Centralized management of servers with Data Protection Manager. Role-based administration. Item-level recovery for virtual machines. Best of breed protection and recovery for Microsoft workloads (Exchange, SharePoint, SQL). Save time with consolidated management server console. Secure access for the broader IT team. Gain quicker time to recovery. Receive granular protection for Microsoft workloads. 40

41 Configuration Manager
System Center 2012 R2 Benefits Improved settings management with remediation. Integrated anti-malware with System Center. Endpoint Protection. Delegated administration. Linux/Unix configuration support. Reduce compliance complexity. Improve support for virtualized environments. Reduce cost through integrated security. Enable cross-platform configuration. 41

42 What’s new in System Center 2012 R2
System Center 2012 R2 Overview 4/11/2017 What’s new in System Center 2012 R2 Infrastructure provisioning Snapshot running VMs without downtime Dynamic Memory resize for running VMs Automated Hyper-V cluster upgrades w/o downtime using Live Migration ODX support for faster VM provisioning from templates Virtual fibre channel SAN connectivity support Storage Spaces support File-level Linux VM backups, restore full Linux VM Dynamic VHDX resize Dynamic Memory support for Linux VMs Service templates for DPM, Service Manager, SPF and Ops. Mgr. Runbook based configuration for all System Center components Tenant-level usage metering and reporting System Center Advisor connector for Operations Manager Native SNMP monitoring and IPv6 support VMM integration with Operations Manager for fabric health visualization Infrastructure monitoring System Center Management Pack for Windows Azure Provisioning and configuration of hybrid networking gateways System Center 2012 R2 has many new features and here is a summary of the more prominent ones. Orchestrator Integration Pack for SharePoint (new) Service management automation with REST APIs & PowerShell Updated System Center Integration packs Automation and self-service SharePoint support for Service Manager portal IT service management Application performance monitoring System Center Advisor connector for Operations Manager Java APM Microsoft Monitoring Agent © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.


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