3 The Cloud OS Modern platform for the world’s apps CUSTOMERSERVICE PROVIDERWINDOWS AZURE1CONSISTENT PLATFORMTransforms the datacenterEmpowers people-centric ITUnlocks insights on any dataEnables modern appsDEVELOPMENTMANAGEMENTDATAIDENTITYVIRTUALIZATION
8 Virtual Machine Manager System Center 2012 R2BenefitsMulti-hypervisor support.Multi-tenant isolation with virtual networks.Multi-tenant edge gateway provisioning bridges physical and virtual networks.Storage management, including VM connectivity into fiber channel.SANs and Storage Spaces support.Service templates.Server application virtualization.Dynamic Optimization and Power Optimization.Windows-Azure consistent VM management and virtual network APIs.Preserve and optimize existing infrastructure investments.Improve infrastructure SLAsReduce operational expense.Gain flexible provisioning in shared multi-tenant environments.Receive end-to-end management of virtualized and cloud datacenter resources.Save time with standardized service creation and upgrades.Enable consistent management experiences between Windows Server and Windows Azure environments.Microsoft Confidential8
15 Service Template Asymmetric provisioning Full lifecycle support Within a Tier*Full lifecycle supportfor Script App DeploymentTier can run a different script on the first node (for instance to create a cluster) - previously you would need 2 tiers for this type of workloadNew option to replace GCE as app deploymentThe script commandline and parameters are checked as part of servicing – so you can deploy and then update.Useful when calling provisioning subsystems like Chef/Puppet or the new PowerShell DSCService deployed into VMs running on Xen hypervisor** New in System Center 2012 R2 Virtual Machine Manager
17 Extend familiar System Center to manage Windows Azure virtual machines Migrate VM: On-premises to Windows AzureVM management(e.g. start, stop)Migrate VM: Windows Azure to on-premisesApp ControllerMoveApp ControllerOrchestrator(Windows Azure Integration Pack)App ControllerOn-premises<This capability was also delivered in System Center 2012 SP1>As a great example of hybrid infrastructure management, enterprise customers can extend their existing investments in System Center by using it to manage their Windows Azure infrastructure. Using App Controller, customers can migrate an on-premises Windows Server 2012 Hyper-V Virtual Machine into a Windows Azure Virtual Machine. Customers can also migrate VMs running in Windows Azure back to on-premises environments using App Controller.Once in Windows Azure, the VM can either be managed (start, stop) through the on-premise App Controller user interface or can be built into an automated orchestrator runbook using the new Azure Integration Pack running with System Center 2012 Orchestrator.Note: Windows Server 2012 introduced the VHDX format to enable greater capacity, performance, and resilience for virtualized workloads. Based on the requirements of their on-premises workloads, customers might have questions on which VM formats are supported by the VM migration capability described above. You should clarify that Windows Azure only supports the VHD format – as such, this capability is also supported only for the VHD format as of today. This helps customers decide which workloads might be suited for hybrid deployments.Windows Azure
18 Unified management view across clouds Flexible delegation with single sign-onSelf-service visibility for application services across on-premises, service provider, and Windows AzureEasy VM and workload portability from on-premises to Windows Azure (including SharePoint and SQL)<This capability was also delivered in System Center 2012 and SP1>Goal of the slideKey proof point to support our common management story across on-premises, service provider, and Microsoft (Windows Azure).Talking points<click>System Center 2012 R2 App Controller offers a unified management view across clouds:Empowers application owners with a self-service application management experience across on-premises, service provider, and Windows Azure cloudsPuts your IT pros firmly in control with visibility and control across on-premises, service provider, and Windows Azure resources and applicationsEnables you to easily manage services through a highly intuitive “service-centric” interfaceAdditionally, organizations that need application portability—to free up on-premises datacenter capacity, for example—can use App Controller to move virtual machines to the Windows Azure Virtual Machine service (aka.ms/WA_VM ). They can migrate core applications such as Microsoft SQL Server, Active Directory, and SharePoint Server from on-premises environments to Windows Azure with just a few mouse clicks.Case study - EmpireCLSWhile a couple of capabilities are highlighted in the slide with successive clicks, you can refer to the below list for more details:Empowers application owners with self-service application management across private and public clouds:Self-service delegation and single sign-on across cloudsWeb-based console that offers comprehensive view of all servicesApplication owners can register and consume capacity from multiple Windows Azure subscriptionsMultiple users can authenticate, using Active Directory, to access a single Windows Azure subscriptionApplication owners can easily customize all components of the service, including virtual machines, network resources, and load balancingYou can copy Windows Azure configuration, package files, and VHDs among Windows Azure subscriptions, and copy service templates and resources from one Virtual Machine Manager server to anotherEnables you to easily configure, deploy, and manage services through a highly intuitive service-centric interface:Application owners can design, build, configure, and deploy a service using a library of delegated templates with predefined configuration valuesDatacenter administrators can delegate authority to application owners, confident that the predefined templates ensure compliance with company IT standards and policiesPuts your IT pros firmly in control with visibility and control across on-premises, service provider, and Windows Azure resources and applications:Consolidated views of on-premises, service provider, and Windows Azure cloud services, including virtual machines that represent those servicesGranular control of application components, along with the ability to track on-going jobs and maintain a detailed history of changes18
21 Operations Manager System Center 2012 R2 Benefits .NET and Java Application performance management.Monitoring across on-premises and Windows Azure (including System Center Management Pack for Windows Azure).Improved UNIX and Linux support.Network monitoring.Customizable dashboards.Global Service Monitor.Integrated System Center Advisor views.Integrated dev-ops.Management packs for Microsoft workloads and third party ISV apps.Comprehensive physical, virtual, and cloud infrastructure monitoring using familiar console.Enhanced dev-ops collaboration and decreased time to resolution with deep application insight.Improved insights with personalized reporting.Cloud-integrated insight to assure predictable application and workload SLA.Microsoft Confidential21
25 The DevOps disconnect“Hey, I just got a call about a failed application.”App ownerDatacenter admin“Do you know what might have caused the failure?”Goal of the slideEstablish the context for the “tension” that is often talked about between development and operations organizations.Does this look familiar? <Play out the dialog between app dev and app ops with the associated clicks>Obviously, this has a negative effect on the business from an application-delivery perspective. Operations staff see development folks as sitting in their ivory towers cranking out code all day and wanting to release applications oblivious to real-world constraints. And developers see operations as people who are refuse to move forward.With the growing popularity of cloud computing, there is an emerging need for a discipline – “dev-ops” - that brings together these roles & associated responsibilities. What that means is a developer doesn’t stop at just handing off code to their operations counterparts – instead, they design their applications so they’re optimized to execute in a cloud style environment. The developer has enough understanding of the operational environment that they can diagnose and potentially resolve application issues that may occur in production. To make this happen, the developer needs access to rich diagnostics information from “live site” operations and a process-based approach to collaborating with their operational counterparts to be able to jointly deliver on the application SLA.Let’s now talk about System Center 2012 R2 capabilities that promote dev-ops concept.“How would I know? You wrote the code!”25
30 Orchestrator System Center 2012 R2 Benefits Workflow automation. Integration of third-party management tools.Simple design of custom workflow runbooks.Updated Integration Packs (IP), including Windows Azure IP and SharePoint IP.Service Provider Foundation (SPF).Aggregation of multiple infrastructure stamps.REST-based web APIs for System Center components.Service management automation including built-in PowerShell workflows and REST APIs.Lower costs and increase reliability by automating repetitive tasks.Simplify heterogeneous datacenter management.Have IT resources focus on higher business impact projects.Enable multi-tenant infrastructure provisioning and custom automation.Enable service provider infrastructure to be easily consumed by enterprises.30
31 Service Manager System Center 2012 R2 Benefits Service catalog. Self-service request portal.Release and SLA management.Data warehousing and reporting.Cloud Service Process Pack (CSPP).Chargeback metering and price sheets for VMs.SharePoint 2013 support for service request portal.Increase organizational agility with customized service offerings.Improve corporate compliance through process management.Improve business intelligence through customized reporting and basic chargeback.31
34 Flexible service delivery Access service catalogSelf-service deployment requestApprove requestProcess automationProvision serviceGoal of the slideShowcase how System Center 2012 R2 enables predictable service delivery.Talking pointsDo you know that a majority of application or infrastructure outages can be traced back to poorly defined and executed change management?What we’ll talk through now is an end-to-end scenario that enables you to deliver predictable datacenter services on-demand to your application owners (or end users). This scenario takes off at the point where IT publishes a list of standardized service offerings that can be consumed in a self-service mode.We will walk you through the process by which System Center 2012 R2 fulfills a service deployment request in a controlled manner. The service in question could be an application service or an infrastructure service.<click> The Configuration Management Database (CMDB) in System Center 2012 R2 - Service Manager standardizes the capture of relationships across infrastructure and applications, thereby facilitating continued organizational compliance through any changes to them. If you are managing a private cloud, the CMDB can track various configuration items such as virtual machine templates, application service templates, virtual machines, hosts, and application services. The CMDB acts as the integration point across people, processes, and knowledge through this process.<click> The application owner or end user accesses the published service catalog and requests deployment of a pre-defined service offering.<click> The application owner requests the service offering in self-service mode, resulting in the creation of a service request. Additionally, the corresponding business process required to fulfill this request is triggered.<click> This service deployment request turns out to be a “complex” request that impacts changes to multiple application and infrastructure configuration items. So Service Manager triggers change/release management approvals with the corresponding functional approvers before kicking off actual deployment. You can use the example of a real-life service request that impacts business mission-critical systems, and hence needs these approvals.<click> Once all the required functional approvals are obtained, System Center 2012 R2 – Orchestrator triggers automated execution of a preconfigured runbook for this service deployment request.<click> System Center 2012 R2 – Virtual Machine Manager provisions the service (including all the underlying configuration items such as hosts and virtual machines) following the specifications in the service request. All these activities are tracked back to the service request in the form of an audit trail to ensure the right level of control at each step.
40 Data Protection Manager System Center 2012 R2BenefitsCentralized management of servers with Data Protection Manager.Role-based administration.Item-level recovery for virtual machines.Best of breed protection and recovery for Microsoft workloads (Exchange, SharePoint, SQL).Save time with consolidated management server console.Secure access for the broader IT team.Gain quicker time to recovery.Receive granular protection for Microsoft workloads.40
41 Configuration Manager System Center 2012 R2BenefitsImproved settings management with remediation.Integrated anti-malware with System Center. Endpoint Protection.Delegated administration.Linux/Unix configuration support.Reduce compliance complexity.Improve support for virtualized environments.Reduce cost through integrated security.Enable cross-platform configuration.41
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