1. Applications
Business Enabled Communications

2. Contents
Lock Key
Phontage
UCS
NMS
ez Attendant
TSP
ez Phone

3. Lock Key
■ Condition
Install Lock key for iPECS-MG applications using Web Admin
※ Phontage : 2 copies free
System Management → Appliances Control → Lock Key Install

4. Login ID/Password Registration
■ PGM 106(IP-Phone Registration) for Phontage, UCS Client
- Administration → Pre-Programmed Data → IP-Phone Registration(106) : Assign ID and Password

5. Phontage Introduction ▪ Definition ▪ Model name
Softphone for PC or PDA (mobile device)
Abbreviation of “Phone advantage”
▪ Model name
Phontage Mobile (Phontage B) : Softphone for Mobile Device
PPC 2003, Window Mobile 5.0 and 6.0,
Symbian
Phontage Basic (or Phontage B) : Supports Basic features
Phontage Deluxe (or Phontage D) : Support Value added features
iPECS-MG
Phontage

6. Phontage
Login
(4)
(2)
(1)
(3)

7. Phontage Phontage UI & GUI Phontage Deluxe Main UI
Now, I’ll explain the PC based Phontage.
As I said before, Phontage for PC has two types of program.
First one is Basic and the other is Deluxe.
The Delulxe model has more efficient functions than basic one.
If you look at this picture, this is main UI of Phontage for PC.

8. UCS Overview Configuration UCS Features;
UCS Components
UCS Features;
IP Phone (Call Feature), Presence, IM (Instant Messaging,
Video Conference, Call Recording, Schedule, DB Import/Export,
Application Sharing,
PBX(LIK,MG)
UCS Server
UCS Client
※ Install Lock key for UCS clients using Web Admin
Configuration
Branch HQ
UCS
Client
UCS
Server
iPECS-MG
UCS
Client
Internet
/Intranet
UCS
Client
Phontage
IP Phone
WiFi
Road Warrior

9. UCS ▪ UCS Server Program ▪ UCS Client Program Login Chatting Directory
ICR&Presence
Diagnostic
UCS Server Admin

10. ▪ UCS Server IP Address Assignment
Web Admin
▪ UCS Server IP Address Assignment

11. UCS
Login
(2)
(1)
(3)
(4)
(5)

12. + + + + + + + UCS Features ■ UCS Features IP Phone (Call Feature)
Presence
Instant Messaging
Video Conference
(6 Parties, 8 Groups) + + +
Call Recording
Schedule
DB Import/Export
Sharing / File Send + + + +
[Application Sharing]
[White Board]

13. > Interface Specification
UCS
UCS Specifications
> Server PC Specification
- Intel Core 2 Duo 3G More, 2G RAM (600 clients at concurrent login)
- Windows XP Pro., 2000/2003, Vista(Business, Enterprise, Ultimate)
> Client PC Specification
- Pantium Ⅳ, 2.3G, 512M RAM(Including Video Conf.)
- Vista, XP, Windows 2000
> Interface Specification
iPECS-MG
UCS Server
Position
Protocol
Related Features
iPECS
Server ↔ MG
LG-Ericsson Proprietary
ICR,Presence
Client ↔ MG
LG-Ericsson Proprietary
Call
LAN
iPECS
SIP Based
SIP Based
LG-Ericsson Proprietary
Server ↔ Client
Directory,Chatting..
Client ↔ Client
TCP/IP(Session)
Media(Data)
TCP/IP
(Session)
UCS Client
UCS Client

14. NMS Overview Network Management System for iPECS
SNMP-based Information Management & Communication
Web Browser-based User Interface using HTTP
Up to 500 Systems can be Managed
Integrated with iPECS-50/100/300/600/1200/MG
※ Install Lock key for NMS using Web Admin

15. NMS Classification Diagram Feature Classification
NMS Server Management / System Monitoring / System Management
Provides Web-based Interface for NMS Client
NMS Server Management
NMS Server Configuration
NMS User Management
Access & Operation History
NMS DB & Service Control
Web-based
iPECS-NMS
System Monitoring
System Management
System & Device Configuration
Device & Channel Status
Alarm/Fault Management
Network Traffic Monitoring
System & Group Management
Call Statistics
System DB / Firmware Upgrade
Web Admin Integration

16. NMS Web Admin ■ Web Admin Administration → System Data → SNMP Data :
- SNMP Agent : SNMP Service ‘ON’
- SNMP Trap : Enter NMS Server IP address

17. NMS Initial Login Open Login page using the IP address of NMS server
Type Superuser ID and default Password. (admin / ipecsnms)

18. NMS UI Component Description
Overall layout and the positions of main UI components are fixed, and they have their own functions and rolls.
Selected System
A system selected using System Explorer
User ID
The user ID that was used to login to iPECS-NMS
Loading Indicator
Indicates that information is now being loaded
Log-out
Used to log out of iPECS-NMS
S/W Version
of iPECS-NMS
Main Menu
Used to enter each functional page such as ‘System Info’, ‘Status’, ‘Alarm/Fault’, ‘Call Stat’, ‘Network Traffic’, ‘Log’, ‘System’, ‘User’, ‘NMS’
System Explorer
Select or manage systems or groups of systems with a tree of nodes.
Alarm/Fault Summary
Shows the number of alarms/faults that have not been checked by user
Functional Area
Displays functional pages to implement the features provided by iPECS-NMS

19. NMS Device Based Status
After entering ‘Device Based Status’ menu, select a system in System Explorer, and then device-based information will be displayed for the selected system.

20. NMS
CO Status
CO Channel Status lists all the CO channels, and shows their channel status and channel/device information.
Device Type
The type of device for each CO channel can be designated by the color of the button frame.
(VOIP, PRI, BRI, PSTN)

21. NMS
Station Status
Station Channel Status lists all the Station channels, and shows their channel status and channel/device information.
Device Type
The type of device for each station channel can be designated by the color of the button frame.
(IP-Phone, SoftPhone, SLT, DKT, DECT, DSS)

22. NMS Alarm/Fault Management
In order to load the Alarm/Fault log data only for a specific system, select a system in System Explorer, and then click [Load Log Data] button to retrieve log data for the selected system.
[1]
[2]

23. NMS Alarm/Fault Event < Alarm Event (100 ~ 399) >
Code
Name
Type
Level
Location
101
CPU Overload
Alarm
MAJ
MFIM
103
Link Up/Down
CRI
I/F(#)
105
Stand-by MFIM Status
201
Device Up/Down
DEV(#)
205
Station Lock/Unlock
MIN
STA(#)
211
SMDR Memory Capacity
213
VSF Memory Capacity
301
System Connectivity
NMS
< System Event (700 ~ 999) >
Code
Name
Type
Level
Location
701
System Reset by Admin
System
CRI
MFIM
702
System ID Information Change
MAJ
703
System IP Information Change
704
SNMP Reconfiguration
MIN
705
Database Initialization
706
File Upload
707
Firmware Download
801
Device Registration / Deletion
DEV(#)
803
Device Service Status
805
Device Service Switch Status
807
Device Firmware Download
809
CO Line Outgoing Block Status
(#)
811
CO Gateway Order Change
812
Station Number Change
STA(#)
813
Soft Phone Log In/Out
815
Hot Desk Log In/Out
819
Long Time Call
< Fault Event (400 ~ 699) >
Code
Name
Type
Level
Location
401
System Startup
Fault
CRI
MFIM
402
MFIM Switch Over
MAJ
403
Authentication Failure
MIN
411
Station Capacity
413
CO Line Capacity
501
DSP Alert
DEV(#)
503
DSP Error
511
DECT Base Status
513
DECT GW Fault
521
Device Line Up/Down
523
Gatekeeper Connectivity
525
SIP Proxy Server Connectivity
601
Cabinet Fan/Power Failure
CABINET(#)

24. ez Attendant
Overview
ez Attendant software can manage the various type of call with your PC.
When the attendant works with another type of working
(for example, word processing), the attendant can minimize this software
with button.
If an incoming call is occurred during the word processing, the pop up
windows will be activated with simple information about the caller.
At that time, attendant should do its own operation.
And the call related operation is depending on the Call server system feature.
For example, the capacity of queue size or recall timer are depend on the
Call server system itself.
But PC related features are independent with Call Server system.
Condition : Install Lock key for ez Attendant using Web Admin 본문 24

25. ez Attendant Execution of ez Attendant Execution of ez Attendant
1. Select System(iPECS-MG)
2. Input System IP Address
3. Input Attendant Extension Number
4. Click [Log On] button
After rebooting your computer,
click the [ez-attendant] icon and then the main window will be displayed.
To execute ez-attendant, set the following procedure.
Move to [Setting]  [Option]  [Setting]  [Log On Information]
Input LDK system IP Address and Attendant number.
Click the [Log on] button and then log-on is processing.
In this step, ezATD get system information from the LDK system.
5. Log On is processing 25

26. ez Attendant Main Window Main Menu Tool Up Bar Active Call Window
Station Window
Phone Book
Log –View
Optional(Icon/List)
Queue Window
Search and Info
MS scheduler Pre_selection SMS
This is the ezATD main window.
Main window consists of Main Menu, Tool Up Bar,
Queue Window, Station/Phone Book/Log-view Window,
Search/Information Window, MS Scheduler/Pre Selection/
SMS Window, Park Location Window And Tool Down Bar.
601
Park Location
Tool Down Bar 26

27. ez Attendant Menu Description Main Menu
The main menu consists of File, Tools, Setting and Help.
- File menu has these kinds of sub menu.
Log On/Off, DB Convert and Print.
- Tools menu has these kinds of sub menu.
Station Name Change, Select Message Type, Paging,
Music Selection, Date/Time Change, SMS,
Attendant Feature and Prepaid Call.
- The setting menu has Customized Message,
Wakeup Setting, Record VMIB, Send , Group Setting,
Selected Station View, Flex Buttons Setting,
Code Setting, Keymap, Customize and Option.
Finally in the help, you can see the information of ez-attendant. 27

28. ez Attendant Menu Description Tool Up Bar Log On Log Off
Print for Log View
Open Outlook
This part is tool up bar.
Tool Up bar has my status, wake up, paging, SMS,
, print and log on/off button.
If user click each button so you will see the window like this. 28

29. ez Attendant Menu Description Station Window & Queue Window
Active Call Window
Station Window
Queue Window
Active Call & Queue Window Icon
Station Window Main Icon
Station Window Sub Icon
ICM Incoming
DKTU(Busy)
DND State
Pre-selected Message
CO Incoming
DKTU(Idle)
Forward State
CO Line Status Icon
Hold state Call
SLT(Busy)
Net DSS (Idle)
Idle CO Line
Let’s see station window and queue window.
ezATD provides many icons to display the queue and
station status.
The queue window has ICM Incoming Icon, CO Incoming Icon,
Hold Icon, Park Recall, Hold Recall, Attendant Recall and
Transfer Recall Icon.
The station window has Terminal(DKTU, SLT, WHTU) Icons,
DND Status, FWD Status, Net DSS, Pre Selected Message Icon.
Park Recall
SLT(Idle)
Net DSS(Busy)
Busy CO Line
Hold Recall
WHTU(Busy)
Net DSS(DND)
Transfer Hold CO Line
Attendant Recall
WHTU(Idle)
Invalid CO Line
Transfer Recall 29

30. ez Attendant Menu Description Phone Book Window
ezATD provides phonebook service to store and retrieve
customer or internal user
Phone book includes the following information.
User name, company name, address, contact point and so on. 30

31. ez Attendant Menu Description Log-View Window Selection Field
Search Field
ezATD provides call log service.
Call log view consists of selection field and search field. 31

32. TSP(TAPI Service Provider)
Introduction
Windows OS
Microsoft Windows based telephony driver
- TAPI application
Use TAPI function (Ex. lineMakeCall)
Made by 3rd party vendors
ex) Outlook dial, ez Phone, Call Center
- TAPI (Telephony API)
Made by Microsoft
Contain TAPI function(call, phone)
- TSP (TAPI Service Provider)
Made by Telephony system vendors
Dynamic Link Library(DLL)
ex) LG-Ericsson TSP,
Compatible with TAPI 2.1
LG-Ericsson TSP supports TAPI 2.1.
TAPI application
TAPI v2.1
TSP v2.1
LGE TSP
LAN

33. TSP(TAPI Service Provider)
Introduction
LG-Ericsson Systems
iPECS-LIK 100/300/600
ipLDK-100/300/600
ipLDK-20/60/Nexer/Soho
iPECS-MG 100/300
Terms
1st Party Connection: The application can see only one line assigned in Web Admin (Station Port Data  CTI IP Address) and control one line.
3rd Party Connection: The application can see all lines and control all lines.
Lock Key
1st Party Connection : ez Phone Lock key is needed.
3rd Party Connection : 3rd Party TAPI Lock key is needed.

34. TSP(TAPI Service Provider)
Configuration (1st party connection)
iPECS-MG/ipLDK-20/60/Nexer/Soho
PC is connected to the system via LAN.
PC User can use the keyset assigned by Web Admin (Station Port Data  CTI IP Address)
DKT, SLT and DECT are available.
LGE TSP installed(1st)
LAN
PC: Windows
Keyset: DKT/SLT/DECT
LGE TSP installed(1st)
PC: Windows
Keyset: DKT/SLT/DECT

35. TSP(TAPI Service Provider)
Web Admin
In Web Admin (Station Port Data  CTI IP Address),
type a client IP address in Edit box, click [Update] button.

36. TSP(TAPI Service Provider)
Configuration (3rd Party Connection)
3rd Party Connection (Using Remote Service Provider of Microsoft)
Server is connected to the LGE system.
Server user can use all keysets connected to the system.
Client user can use his keyset assigned by Server PC.
LGE TSP installed(3rd)
Control Path
Server: Windows 2000/2003 Server
Windows Domain
LAN
Client: Windows OS
Keyset: DKT, SLT, DECT
Client: Windows OS
Keyset: DKT, SLT, DECT

37. TSP(TAPI Service Provider)
Installation
Select System
ipLDK-100/300/600
ipLDK-20/60/Soho
iPECS LIK, MG
Select Service Mode
3rd Party Connection
(LAN Connection Only)
1st Party Connection
Select Connection Method
COM1/COM2
ipLDK-100/300/600 only
LAN, System IP Address

38. TSP(TAPI Service Provider)
TSP Settings
Installation
You should install LG-E TSP on each computer
Reboot computer
TSP Settings
Open [Phone and Modem Options] in Control Panel.
If [Location Information] dialog is appeared, then select country/region, and insert area code and outside dial number. These codes are used for CO calls.
On the [Advanced] tab under Providers, click [Telephony Service Provider for LG-Ericsson System]
Verify if the System IP Address is correct or not.
Verify if the Service Mode is correct (1st Party or 3rd Party Connection.)

39. ez Phone
Overview
Provides easy & powerful control of voice communications on your PC
Easy installed, maintained, user graphical, user interface
2 packages (Entry, Deluxe)
Powerful feature like SMS to extension even DECT terminals
Compatible with MS Outlook, ACT, GoldMine and more
Standard interface : TAPI
Ok, let’s see overview.
Provides easy & powerful control of voice communications on your PC
Easy installed, maintained, user graphical, user interface
2 packages (Entry, Deluxe)
Powerful feature like SMS to extension even DECT terminals
Compatible with MS Outlook, ACT, GoldMine and more
Standard interface : TAPI 39

40. ez Phone
Overview
There are two types of ez Phone version. One is an entry, the other is a deluxe.
Please refer to the below table for each version’s function.
Entry
Deluxe
Concept
Local DB, Capacity Limit
Basic DKTU feature
DB Conversion
SMS to Keyset
Attendant Integration
Functionality
New Database Creation
- Access
- Excel
Call Control
- Make Call
- Hold Call
- Park/Unpark
- Transfer
Import DB (Access, Excel)
Export DB (Access, Excel)
Print Address book
Forward(Internal, Off-net, VMIB)
Always on top
All features for Outlook are not
available.
All Features of Entry Version
Import DB (outlook)
Export DB (outlook)
VMIB control
- MsgWait
- OutMessage
- Paging Message
Flex button assignment
ACNR
All features for Outlook are available.
(Outlook Contact)
Differential ring by CLI
Scheduled Dial
KeySet SMS
Call Filtering
- VIP/Black List by DND/FWD/Ring
There are two types of ez Phone version.
One is an entry, the other is a deluxe.
The entry version have a limit of capacity and local DB.
The deluxe version provides DB conversion, SMS to Keyset and Attendant Integration.
The function of deluxe version is as follows;
All Features of Entry Version, Import & Export DB (outlook)
VMIB control, Flex button assignment, ACNR, , All features for Outlook are available,
Differential ring by CLI, Scheduled Dial, KeySet SMS and Call Filtering. 40

41. ez Phone Configuration(1st Party Connection)
*NOTE : ez Phone does not support 3rd party connection.
LGE TSP installed(1st Party)
LAN
ez Phone
PC: Windows
Keyset: DKT/SLT/DECT
LGE TSP installed(1st Party)
ez Phone
PC: Windows
This is a system configuration.
LDK system connects DKTU, SLT, DECT, Window 2000 server, another LDK system, and client PC via LAN.
Keyset: DKT/SLT/DECT 41

42. Station Information Window
ez Phone
Main Window
Main Menu
Top Tool Bar
Call Window
Information Window
Message Window
MS Scheduler
Station Information Window
(Double Click & Call)
This is the main window.
The main window consists of Main Menu, Top Tool Bar, Call Window, Information Window,
Message Window, MS Scheduler, Station Information Window and Icon Menu.
I will explain each item in detail next page.
Display Station Type Optional(Icon/List/Report/Small Icon)
Icon Menu(bottom) 42

43. ez Phone
Main Window
The main menu consists of File, Program, Tools and About.
The file have DB Convert and Print.
The program have TSP Setting, Language Setting, Forward, VMIB Control,
Flex Btn Assignment, Conference Room, SMS and My Station Program.
The tools consists of Send SMS Mobile, Short Cut Display, Key mapping, Customize
Option, TaskBar Tray Icon and Always On Top.
Finally in the about you will see the information of ez phone. 43

44. ez Phone Top Toolbar 44 Log Open Outlook On/Off
This part is tool up bar. Let’s see each item in detail.
If you click [My Status] Icon, then you can find the My Station Information, Forward Condition, Popup Window Type and My Status information.
If you click [Short Cut] Icon, then you can show short cut information.
If you click [ ] Icon, MS Outlook will open automatically, You can send an to other with drag & drop method or just click list
If you click [SMS/M] Icon, SMS dialog will be shown.
If you click [Simple] Icon, Make main window to simple window and also recover main window from simple window.
If you click [Print] Icon, Print all of address book list.
If you click [Exit] Icon, Exit program and save what you have done. 44

45. ez Phone Station Information Windows Filtering Status Field Option 45
The station information window will open 4 types as you see.
You will see other station on the station information window and make a call by double click.
On address book window, Registering, editing and canceling DB is possible and also making a call
or sending by clicking the list is possible.
On log view window, the call history is listed up and filtering.
On schedule dial window, you can reserve phone call. 45

46. ez Phone Display Station Type (Double Click & Call)
1. Display Station Type(REPORT)
2. Display Station Type(ICON)
3. Display Station Type(SMALLICON)
Display Station
 Can display station more
4. Display Station Type(LIST)
there are four types; report type, icon type, small icon type, list type.
Display Other Station.
Monitor Other Station’s Status (Busy or Idle)
Make Call By Double Click
Get schedule from Outlook Program.
Set Transfer Target
& Edit
4 Different types display (Icon, Small Icon, Report, list) 46

47. ez Phone Call Window Connected Call Holding Call Make Call,
Transfer or Search
This is the call window.
If the incoming call was answered, the name, company and CLI information will be displayed.
Information window will display keyset type, total talking time, name and company.
You can answer the call by pressing [ALT+A] or mouse click.
When you use the [ALT+A], you can answer only top located call in queue window.
But you can select any incoming call in queue window if you use mouse. 47