1. Introducing IPCR
Upgrade
Configuration 1

2. Introducing IPCR
The iPECS Internet Protocol Call Recording (IPCR) server application employs a Linux OS and VoIP technology to deliver advanced Call Recording capabilities to iPECS platforms.
Each iPECS host can support one (1) to ten (10) IPCR servers allowing separation of Call Recording.
The IPCR application supports both Automatic recording of all calls (ACR) and configured users assigned a Two-way Recording button can request an active call be recorded, ODR (On-demand recording).
IPCR includes a Web server module. The Web server module is the user-interface for administrative and user functions and features of the application.
Operating System: Fedora 12 i386 version
Server CPU: Intel Pentium Core 2 Duo 1.8 GHz or higher
AMD Athlon X GHz or higher
Server RAM: Minimum 2 GByte
Server HDD: 1-TByte
External HDD: Optional for back up
** We guarantee 200 currency sound recording simultaneously .

3. Upgrade
Follow the process below to upgrade the IPCR upgrade application.
Login to terminal with the root Identification.
# su root  Change to root identification
Password  Input the password
2. Download the Install file (update_web_A0Ae.tar.gz) to the /root folder in the server. Locate the folder with the file and copy to the /root folder
# cd ‘located folder’  move to the folder with the file
# cp update_web_A0Ae.tar.gz /root  copy the install_ipcr.tar.gz file to /root
3. Stop fcmanager
#cd /usr/furence/bin
#./fcmanager stop
4. In the /root folder, extract the file.
# tar xvfzp update_web_A0Ae.tar.gz -C /

4. Upgrade Patch files in web after A.0Ae version

5. Registration Install License For auto register, switch 3 – ‘On’
iPECS-LIK
IPCR Server
IPKTS Protocol
Start Register of IPCR Server
Call_ID Req(0x1F)
Call_ID Res(0x1F)
Event Status(0x00)
Attributes(0x05, 0x06, 0x07)
Send Agent ID(Channel info)
SIP register Request
It’s registration procedure of IPCR server
At Host:
Install License
For auto register, switch 3 – ‘On’
For Mac Register,
Assign IPCR server in PGM 235
Assign the following after Register
PGM 190 : IPCR Hunt Group
(Member is the SIP of IPCR)
PGM 111 ~ 113
Automatic Record Destination
: IPCR Hunt Group
PGM 443 : Station Device Login
Automatically assigned by request of IPCR Server.
PGM 211 : SIP Phone Attributes
After Registration, assign
PGM 237 Agent Table
At IPCR:
Install IPCR
Configure
IPCR server
PBX Server
Setting
iPECS-LIK 5
DIP Switch 3-’On’ Or
PGM 235
MAC Address 2 1 6
Send License Info
Configure the following after Register
Channel Registration
User assign Channel number 3 4
Complete Register of IPCR Server
Populate
Agent Table
PGM 237
SIP register Complete

6. 1.1 iPECS CR server and Agent Unlock Codes
1) Select the System Management tab,
2) Select Appliance Control,
3) Select ‘Lock Key Install’,
4) Enter the Key code provided from your local LG-Ericsson representative, and
5) Select ‘Save’.

7. 1.2 iPECS CR Server MAC Address
In the iPECS LIK Web Admin,
Select the Administration tab,
Select Registration Table, PGM 235,
Enter the MAC address of the IP CR Server and the number of Agents for the server,
Select ‘Save’.

8. 2.1 IPCR Server Registration
Select the Administration tab from the Home page,
Select the Setting tab,
Select IPCR Server Registration,
Input information as desired.
Select Save

9. 2.2 iPECS PBX registration
Select the Administration tab from the Home page,
Select the PBX Registration tab,
Input the required iPECS host (PBX) information.
Input optional information as desired.
SIP ID is should be Desired Number.
Select Save. 
5 characters
IP v4 address
characters
20 characters
SIP reg Timer
Normal 3600 sec.
99 characters
TLS check box
1234

10. 3.1 Channel registration 3
Select the Administration tab from the Home page,
Select the Channel Registration tab,
Input the channel characteristics including the Agent Id (up to 6-characters).
Select Save

11. 3.2 User Admin level Select the Administration tab from the Home page,
Select the User level admin tab,
Input a Level, up to 15 characters
Check appropriate ‘Activation’ boxes for the User Level Admin
Select Save.
Check boxes to permit (activate) User Admin level access
User Admin Level selection box
Defined User Admin Levels

12. 3.3 User registration 3
User registration menu is able to register User group (No. of Class 1 , No. of class 2, No. of class3) and User Information (No. of users).

13. 4.1 Populate Agent Table PGM 237
Agent ID should be matched with station number that want to be recorded. And a Server should be assigned from total of Agent unlock key.

14. 4.2 SIP station Registration
IPCR’s sip station should be register through IPCR server process of registration.
1) The station of IPCR(SIP station) should be “Manual” in ADM 211,SIP Phone Attributes.
2) IPCR can support AES 128 or ARIA 128 except ARIA 129 by programming ADM 211 as following.(Default is OFF)
3) 407 is not support, And so it should be “OFF”.

15. Member of VM Group Registration5
Sip station of IPCR should be the member of External Voice Mail Group as following picture.

16. Set Automatic Talk Recording Dest. external voice mail group6
If Agent ID is linked to a station number in IPCR Agent Table (ADM 237), 58’s item(Automatic Talk Recording Option) is ON.
It should be set Automatic Talk Recording Dest. external voice mail group in ADM 111~113.

17. Press the button Under talking
ACR and ODR
ACR : The Station with Agent ID of ACR type is recorded without choice. It doesn’t need two way record button. If it had, the button just shows flashing.
AGENT(100)
Talking Completed
ODR : The Station with ODR type is not recorded without choice even though it’s recording. It need Two way record button( Flex button + PGM IPCR Group). It’s toggle.
SUPERVISOR
Press the button Under talking
AGENT(100)