1. Technology Services Update Mary Schoeler: Assistant Vice Chancellor and Chief Information Officer January, 2008

2. Technology Services Organization Chart Changes Webmaster, 0.5 FTE

3. What have we been doing? Re-staffing processes –Programmer/analysts: Donna Triebwasser and Paul Lindgren –Webmaster: Mike Twining –D2L Support (1/2 time): Stacy Leno Lots of training and mystery solving Keep core services running smoothly –Network and email –PeopleSoft and Ehive

4. Improve service processes Complete the reorganization of old C&MS with N&PS by blending service process New online request process for both the Help Desk and PeopleSoft requests Why? So that you don’t have to hunt down an individual Tickets will get assigned to the group as appropriate (some functions are still groups of one) We will do our best to resolve in timely manner ( and keep you informed)

5. Reduce the complexity Change from DARS to PeopleSoft Advising Module (PSAM) – (watch for information on this) Ehive Portal Could Change– (if patch cycle breaks it Our Backup Plan is to have you login directly to PS Student Center or Faculty Center) New web content management system for department pages ( Commonspot to replace homegrown Webbuilder)

6. New Website Year long migration process will kick off on February 1 with New home page and connected utility pages Phase 1: Academic departments Phase 2: Admissions and student focused pages Phase 3: ?? Phase 4: ?? Etc.

7. New home page

8. Improved news & events

9. New department pages

10. Some new features Link the academic program description section in with admissions fact sheet Provide each department an Our News and Our Events function – that can be submitted to Univ. Relations for home page Flexible formats – 1, 2, 3 column with or without navigation, easy photo resizing utility for formatting photos Feature faculty and staff

11. On the horizon Continuous improvement –Planning for IT, building projects, etc PeopleSoft upgrade to Version 9 State IT Reporting UW System Human Resource system project Etc. Etc. Etc.