1. Adoption and Metrics Jam 2/23/2012 © Copyright 2012. All rights reserved.

2. Agenda 2

3. Meeting Agenda Your overall take on the adoption of the tool Review the reports available to you Discuss adoption strategies and best practices 3

4. Your overall impressions of adoption of the tool What is working well? (teams, groups, use cases) What’s not working well? (teams, groups, use cases) What objections are you hearing? 4

5. Review of Reports Activity Group activity User activity Activity summary Consumption Content consumption User consumption Contribution Contribution by object Contribution by user Engagement Report (social graph data) Most reports can be run for a group or across all groups Run Reports regularly to track progress 5

6. Adoption Strategies and Best Practices Eliminate the “old way”- run in parallel only long enough to move people to the new process Contests to increase “buzz” about the tool Get time on the calendar during team meetings to talk about the tool Group for “Jam Help” Group for “cool ideas” Executive support via regular blog, announcements “The answer will be posted in Jam” 6

7. Thank You 7