1. 1 A non-profit service and advocacy organization © 2011 National Council on Aging Introducing the new... New version launched April 2014

2. 2 A non-profit service and advocacy organization © 2011 National Council on Aging What We’ll Cover 1.Who’s Using It—and How 2.Set Up Your Account 3.Emails / Forums 4.Library 5.Questions

3. 3 A non-profit service and advocacy organization © 2011 National Council on Aging Who’s Using It—and How 8 Groups:  Diabetes Self-Management Training  Economic Security Initiative  Healthy Aging  Home and Community-Based Services  NCOA Board of Directors  NISC Peer Reviewers  Reverse Mortgage Counseling Services  Senior Centers …using the NCOA Crossroads Listserv and Library

4. 4 A non-profit service and advocacy organization © 2011 National Council on Aging Examples Senior Centers:  12 new topics and 57 replies so far in June.  From salary surveys and tracking volunteer hours to senior theatre to "meet your peers" intros. Private Work Groups:  Conference call agendas, updated forms, upcoming webinars, tips on explaining Medicare Part D doughnut hole, programs in Hmong, and more!

5. 5 A non-profit service and advocacy organization © 2011 National Council on Aging Set Up Your Account – Your Profile Pick your gear: Use the gear symbol to  Edit your profile; add a photo  Change your notifications: Primary notifications Group notifications

6. 6 A non-profit service and advocacy organization © 2011 National Council on Aging Set Up Your Account – Primary Notifications Primary Notifications – Notices across the community

7. 7 A non-profit service and advocacy organization © 2011 National Council on Aging Set Up Your Account – Group Notifications Group Notifications – Set individually for each group Check “Include Replies” to receive them.

8. 8 A non-profit service and advocacy organization © 2011 National Council on Aging Group Pages – At a Glance Log in to see what’s new!

9. 9 A non-profit service and advocacy organization © 2011 National Council on Aging Emails / Forums at a Glance Email … and web!

10. 10 A non-profit service and advocacy organization © 2011 National Council on Aging Emails / Forums – Highlights  Email your group—start new topics and send replies  No login needed to send or receive emails  Send attachments by email; read on web  See a copy of each email online NEW!  Threaded, easy-to-use format online  Single conversation stream (email and forums are the same)  Add tags for easy searching

11. 11 A non-profit service and advocacy organization © 2011 National Council on Aging Emails / Forums – How to Post Send to your group’s email address (SeniorCenters@NCOACrossroads.org, etc.)SeniorCenters@NCOACrossroads.org You can… Start a new topic Reply to a topic Send an attachment All from your email!

12. 12 A non-profit service and advocacy organization © 2011 National Council on Aging Emails / Forums – How to Post Or log on to the site, visit your group, and choose Post Content: You can reply from the website, too.

13. 13 A non-profit service and advocacy organization © 2011 National Council on Aging Emails / Forums – How to See an Attachment To view attachments, log in.

14. 14 A non-profit service and advocacy organization © 2011 National Council on Aging Emails / Forums – Past Emails Miss an email? Find all past emails under the Emails tab.

15. 15 A non-profit service and advocacy organization © 2011 National Council on Aging Library – At a Glance New visual format – shows photos and files

16. 16 A non-profit service and advocacy organization © 2011 National Council on Aging Library – Highlights  Folders  View by type: Photos, Videos, Audio, Files NEW!  Feature special files  Interact: comment on, "like" files  Follow folders

17. 17 A non-profit service and advocacy organization © 2011 National Council on Aging Library – How to Navigate The Library Sets section lists all folders.

18. 18 A non-profit service and advocacy organization © 2011 National Council on Aging Library – How to Post Choose Upload New in the Library to share a file, photo, video, or audio.

19. 19 A non-profit service and advocacy organization © 2011 National Council on Aging Members – How to Find Colleagues Find colleagues from the top Search box or Members drop- down, which also lets you search by map!

20. 20 A non-profit service and advocacy organization © 2011 National Council on Aging Members – How to Invite Colleagues From the Members page, invite your colleagues to join you on NCOA Crossroads!

21. 21 A non-profit service and advocacy organization © 2011 National Council on Aging Questions Questions? Ask away! Contact your group’s moderator or Donna Childress Donna.Childress@NCOA.org 703-979-0771