1. Please Note: Copyright –David L. Snellman 2007. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author. Copyright –David L. Snellman 2007. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

2. Who supports “Smart Classrooms?” Dave Snellman Director, Learning Technologies Services Bucks County Community College Newtown, PA 18940

3. What is a Smart Classroom?  Large venue display  Multiple input sources  Integrated control  Access to network resources  Internet and Internet 2 access  And…

4. Why Smart Classrooms? SMART Classrooms are a tool for more effective and efficient teaching. SMART Classrooms are a tool for more effective and efficient teaching. Technology is an part of everyday instruction. Technology is an part of everyday instruction. Students expect it. Students expect it. Faculty have come to rely on it. Faculty have come to rely on it.

5. Learning Spaces Mobile equipment cart – can be moved Mobile equipment cart – can be moved Computer lab Computer lab Library Library “Hard-wired” rooms – ready to use “Hard-wired” rooms – ready to use Lecture Hall/Auditorium Lecture Hall/Auditorium Board Room Board Room

6. What does it cost? To outfit a basic classroom - $5,000 to $10,000. To outfit a basic classroom - $5,000 to $10,000. Life cycle of the equipment – 3 to 5 years. Life cycle of the equipment – 3 to 5 years. Replacement parts – projection lamps. Replacement parts – projection lamps.

7. Issues Faculty expect the technology to be “easy-to-use” and work all the time! Faculty expect the technology to be “easy-to-use” and work all the time! Who do they call? (for support) Who do they call? (for support) AV, IT, Physical Plant, or … AV, IT, Physical Plant, or … Centralized or not? Centralized or not?

8. Technologies involved Desktop PC (hardware and software) Desktop PC (hardware and software) Video Video Audio Audio Network Network Control systems (programming) Control systems (programming) Lighting Lighting HVAC HVAC Design (room) Design (room) Installation (programming) Installation (programming) Instructional Design Instructional Design

9. Support Centralized Help DeskCentralized Help Desk IT DepartmentIT Department AV DepartmentAV Department OtherOther

10. Problems Access – room or cabinet keys, network logins, laptop cables, and AC power. Access – room or cabinet keys, network logins, laptop cables, and AC power. Security – keeping equipment in place. Security – keeping equipment in place. Operation – training users, instructional design and documentation. Operation – training users, instructional design and documentation. Trouble – call for support. Trouble – call for support.

11. Some other issues Support staff training opportunities. Support staff training opportunities. In-house versus contracted repairs. In-house versus contracted repairs. Instructional Design. Instructional Design. Follow-up on support call issues. Follow-up on support call issues. Keep documentation up-to-date. Keep documentation up-to-date.

12. Planning for the future New installations versus replacements or upgrades (planned). New installations versus replacements or upgrades (planned). Flexible spaces for instruction. Flexible spaces for instruction. What role should technology play? What role should technology play? Faculty need to the leaders in this. Faculty need to the leaders in this. Institutions need to supply financial support, technical support and operational support for facilities and for the faculty. Institutions need to supply financial support, technical support and operational support for facilities and for the faculty.

13. Planning continued (something for the “techies”) CAT-6 cabling – not just for networking any longer. CAT-6 cabling – not just for networking any longer. Centralized remote control for the room. (monitoring capabilities, too.) Centralized remote control for the room. (monitoring capabilities, too.) Lock it all down. Lock it all down. Start with good specifications. Start with good specifications. Plan for enough cabling. Plan for enough cabling. Document. Document.

14. The “Team” Faculty Faculty Administration Administration Support Staff Support Staff AV TechniciansAV Technicians IT TechniciansIT Technicians Instructional Design PersonnelInstructional Design Personnel Physical Plant PersonnelPhysical Plant Personnel Security Security Vendors and Outside Contractors Vendors and Outside Contractors

15. Questions It’s your turn. It’s your turn.

16. Thank you. Dave Snellman Director, Learning Technologies Services Bucks County Community College 275 Swamp Road Newtown, PA 18940 215-968-8051snellman@bucks.edu