1. Haziq Awais

2. Presented By Kabeer Hussain Shah, Haziq Awais Presented To Emad ud Din Malik Topic Recruitment and Selection Policies of Ufone Program BBA Semester 5th

3. Introduction
Pakistan Telecommunication Company Limited (PTCL) that started its operations in January 2001 under the brand name ‘Ufone’. As a result of PTCL’s privatization, Ufone became a part of the Emirates Telecommunication Corporation Group (Etisalat) in 2006.

4. Vision Statement
To be the leading telecommunication service provided in Pakistan by offering innovative communication solutions for our customers while exceeding shareholders value & employee expectations.

5. MISSION STATEMENT
To be the best cellular option for U.

6. Management hierarchy of ufone

7. High usage for business & working people
Our Brand
BRANDS
TARGET MARKET
REASON FOR TARGETTING
Post Pay
Corporate class
High usage for business & working people
Prepaid
Youth
Night dwellers

8. STRUCTURE OF THE ORGANIZATION
In general the whole setup is “Centralized”
At department level the structure is “Decentralized”

9. Functional Departments
Technical
Customer operations
Finance
Administration & Procurement
Human Resource
Co-ordination (Govt. relations)
Marketing

10. SERVICES Internal Excess Online Billing Payment Power SIM
International Roaming
Voice Mail
Call Management
Messaging

11. ► COMPETITORS Ufone considers the following as its competitors:- JAZZ
WARID
TELENOR
ZONG

12. Human Resource Department
Human Resource Department of UFONE
Human Resource department is being headed by the HR executive
designated as Chief of Human resource department.
The department is working for the personnel in the organization.
There are 3 main sub-heads in the department
 Recruitment
 HR Operations
Recruitment & Selection

13. Human Resource Department
Recruitment
Ufone has this policy of not mentioning the name of the company in a job advertisement.
Usually hiring takes place through outsourcing with a help of a third party.
Final selection takes place after the candidate has been interviewed

14. Human Resource Department
HR Operations
HR operations at Ufone include the working over all Human resource Functions that are as follows:
Orientation
Human Resource Planning
HR hiring / recruitment
Selection Process
Compensation and benefits
Human Resource Information system
Leave Policy
Working Hours Policy
Retirement Policy
Performance Evaluation
Career Counseling
Training and Development

15. Human Resource Department
 Recruitment
Recruitment is the process of gathering a pool of candidates for an organizational vacancy.
Ufone policy of recruitment is very simple,
If at any time there is a vacancy, due to retirement, resignation,
If employees takes the golden handshake or the death of an employee
Management of the branch will inform the head office about the vacancy.

16. Human Resource Department
Selection
Process of short listing only the qualified candidates who are fit for the job.
Ufone has this policy of not mentioning the name of the company in a job advertisement.
Usually hiring takes place through outsourcing with a help of a third party.
Ufone mostly hires employees through
Pioneer Services
Sydiat Haider Associates.
KaBeEr

17. Human Resource Department
Selection
Final selection takes place after the candidate has been interviewed by the Manager
On the joining day, the employee has to submit the following documents to the HR Department:
Joining Report
Copies of educational and professional degrees/certificates
Reference Letter
Three copies of recent passport size photographs

18. Comparison between literature and Ufone
No Major difference found.
Recruitment: Both Internal and External.
Selection: Quality of early schooling , Grade obtained , Extra Curricular activities, Overseas travel and education, Age, Target University, Relevant experience.
Interviews: Competency-based interviews

19. Selection…….
Issue call letters to the short listed candidates.
Blank application forms by Date, time and venue.
for the preliminary interview
Interviews: Competency-based interviews

20. Competency-based Interviews:
Focusing on functional skills
Managerial and supervisory skills..
Management Selection Competencies:
Communication skills
Resource management
Rational decision making
Influencing
Creative thinking
Business development