1. Zoom – Improving Education, Outreach, and Administration in a State-Wide Organization Mike Stanley

2. Video Conferencing at UTIA Pre-Zoom Aging server hardware & software in need of replacement Problem: No integration with Lync, no modern methods of connecting

3. Video Conferencing at UTIA Pre-Zoom Limited to only a handful of concurrent sessions Problem: Only 6 endpoints could connect at any time.

4. Video Conferencing at UTIA Pre-Zoom Nearly every video conference required IT help Message to Users: video conferencing is hard.

5. Video Conferencing at UTIA Pre-Zoom Desktop client undependable, manual setup Message to Users: video conferencing is unreliable and hard.

6. Video Conferencing at UTIA Pre-Zoom No mobile client Message to Users: I can FaceTime or Skype with my tablet or phone, but not join a video conference for my job.

7. Very Expensive Option 1 Note: No increase in concurrent sessions (still 6) New Polycom Servers$140,000 Annual Maintenance$30,000 Five Year Cost$260,000

8. Expensive Option 2 Pay UTK for Bridging$27,600 (2013) Projected Increase 10%/yr$30,360 Five Year Cost$168,500

9. What about the Cloud? Incumbents: GoToMeeting, WebEx Startups: BlueJeans, Fuze, Zoom 3 part series on my blog: http://bit.ly/mikezoomhttp://bit.ly/mikezoom

10. We Zagged with Zoom FeatureNumber Pro Account – up to 25 participants5,000 Large Meeting – up to 100 participants50 Webinar – up to 500 participants50 H.323 room connector50*

11. Zoom Adoption vs Polycom 2013 Polycom9/8/14-4/17/15 Zoom Meetings Held1041371 Unique Hosts21173

12. User Survey 1 request for input, 15% of users responded Deans, Department Heads, Regional Director, Specialists, Agents, Faculty, Administrative Staff, IT Professionals

14. User Comments “We have several students who are spread across the state and Zoom allows them to be in class, literally be there, they give PowerPoint presentations, they work in groups, they are active class participants. We record courses and seminars and put them on blackboard or on YouTube for the world to see. Simply put Zoom allows us to expand our educational reach in ways that were not possible before.” Carrie Lykins Entomology & Plant Pathology

15. User Comments “Zoom maximizes my functionality through its uncluttered simplicity. Oftentimes, software adds more “bells and whistles” for users. That’s not what I’ve wanted from zoom or any other audio/video conferencing platform. All I want is for it to work, and work well. Zoom has done that every time.” Heather Wallace Family and Consumer Science

16. User Comments “As an administrative support person, I am excited to suggest this user friendly, web-based conferencing option to our faculty, staff and graduate students. Zoom is a great online meeting service provided to UTIA employees!” Shelley Johnson Animal Science

17. User Comments “Having a reliable distance meeting platform like Zoom has enabled us to cut down on face to face meetings. As a result, productivity has increased due to eliminating travel times across the state, and has also saved valuable travel funds that we rely on throughout the year.” Justin Stefanski Wilson County Extension

18. User Comments “By using Zoom, we save thousands of dollars in travel cost compared to face-to-face meetings, and we have a richer meeting experience compared to a conference call.” Tim Cross UT Extension Dean

19. Questions? Email: poet@utk.edupoet@utk.edu Twitter: @mikestanley UT Blog: http://tiny.utk.edu/mikehttp://tiny.utk.edu/mike Personal Blog: http://singlemaltcloud.comhttp://singlemaltcloud.com

20. DEMO Zoom Admin Portal (beta) Zoom Client