1. Introducing Smart-Caller’s PERS Solutions
HD4 SMART DIALLER
HP3 HELP PHONE
IP-CARELINE

2. Smart-Caller Credentials
30 years in Business
Designing PERS units for 20 years
All of Australian Design & Manufacture
Range includes Phones, Diallers & Systems
65,000 PERS units delivered (Aust/NZ)
25% of our operating cost is ‘aged care’ R&D
Full ‘Ageing in Place’ ACF Systems
Some end users - DVA, UCA, Stockland, LL-Prime Life
CMF clients inc - INS, Safetylink, Blue Force + others

3. Manufacture Credentials
Labtam Pty Ltd; 36 years in Business
ISO-9001 Quality Accreditation
Aust Industry Defence Network Factory
Robotic (pick & place) RoHS production
A Smart-Caller ‘Partner Company’

4. Smart-Dialler What’s under the covers?
SALIENT POINTS
Modem Chip
Mode Relay
Speech Chip
Calendar Clock & Timer
Serial Coms Port for GSM & Bluetooth accessories
Part of Antenna
Radio Receiver
Radio decoder chip Multi- protocol
Programming Pod
(Customer default)

5. Smart-Phone What’s under the covers?
PICK THE DIFFERENCE
A COMPETITOR’S (ORICOM PERS PHONE)
A manually assembled non compliant product imported from overseas
OUR SMART-CALLER HP3 PERS PHONE
A Standard’s complying product professionally designed and manufactured in Australia

6. Smart-Dialler Cabinet design considerations
Wall, desk or under-phone mounting
Desk top stability & protected
Single table footprint (phone)
Short length interconnections
Inconspicuous ‘Local Unit’
Front mount speaker & microphone
Buttons, mic etc ingress protected
Buttons are damage protected
Buttons ‘flash’ to guide client
Auto-dimming of ‘Help’ Button
Has normal and loud sounding Ringer
Shown beneath a typical big-button phone

7. Smart-Phone HP3 design Overview
Wall or desk mounting
Photo-fit speed dialling
Big Keypad dial Buttons
Loud Speakerphone
Talking day & time Clock
Support announcements
80 hour NiMH battery back-up
Home & Away & Inactivity monitoring
48 input capability to 8 destinations
Verification call-back operator protection
Multiple wireless protocols - automatic
Multiple dial-up protocols including voice-to-voice

8. Smart-Phone (What’s New?) HP4 design Overview
Provides all of the proven HP3 Help Phone functions
Uses latest HD4 Smart-Dialler firmware structure
Includes LCD with ‘large character’ display
Provision to include GSM & Bluetooth
Multiple hardwired inputs and outputs
48 wireless inputs to 8 destinations
Back-lit big button dial keypad
Talking & LCD day/time clock
Medical, security plus duress
High quality both-way audio
Accepts multiple receivers
Due for release early 2011

9. Smart-Caller Wireless & hard-wired Accessories
Connect up to 48 wireless devices
Mix of wireless & hard-wired inputs
Plug & Play extension wireless receivers
Wireless output option (strobe)
Pendant and wrist Alarm transmitters
Accessory constant low battery detection
Accepts multiple brand sensors & devices
Pendant waterproof plus replaceable battery
Wide range of sensors & triggers
Electronic Line disconnect units
Low cost range extenders & transponders

10. Smart-Caller Some exceptional & unique features
Choice of Dialler, Phone or IP-Dialler
Automatic Voice messaging as a back-up
Call-Back Integrity to ensure contact
High quality voice announcements
Plug & Play choice of languages
Optioned OK & Cancel buttons
Timed dial-ups spread via unique formula
Controls Electronic Line Disconnect units
Serial comms port for future options
Announces handset off-hook, line down etc
Real time ‘talking clock’ including daylight saving
‘System ready’ IP (SIP) versions to meet Standards

11. Smart-Dialler Introduction to Remote Access
Products suit Local and remote manual programming
Central monitoring software suits bulk remote access
Software Design is PERS ‘Application Specific’
Simply tick the selection boxes of required options
Short ring burst auto-access ‘no hassle’ procedure
Allows change to all or part of the firmware configuration
Allows secure total firmware upgrade
Auto verification of successful (or not) downloads
Stores unlimited multiple templates for different clients
Upload Dialler’s timed event log, rolling 4000 event record
Multiple-target mode with log record and delayed retry