1. Silent Knight Buyer e-Commerce

2. 2 2010 Farenhyt Annual Distributor Conference Acronyms ERP SAP CP/S E nterprise R esource P lanning B usiness P lanning C ontrol System C ommon P rocesses & S ystem BPCS S ystems A pplications P roducts

3. 3 2010 Farenhyt Annual Distributor Conference CP/S - the Power of ONE Our Vision - Customer Master One System Common Master Data Best Practice Common Processes Honeywell Building Solutions Honeywell Process Solutions Environmental & Combustion Control Sensing & Control Honeywell Life Safety Honeywell Security Honeywell Scanning & Mobility - Bill of Material One Infra- Structure Seven Business Units - Vendor Master - Inventory - Material Master GDM Global Design Model - Pricing - Chart of Accounts - Cost Centers - Profit Centers Single Client ACS SAP – v ERP 6.0 28,000 Business Users Automation & Control Solutions HBS HPS ECC S&C HLS HS HSM

4. 4 2010 Farenhyt Annual Distributor Conference Significant Investment in Infrastructure and Planning nSolid History in Development and Implementation uFive years of development history by Honeywell ACS functional expertise u77 successful Deployments across ACS; 7 of the largest factories in Life Safety including St Charles & Juarez uRepresents Over $3.2 Billion in external revenue (ACS) uOver 8000 Heavy Transaction Users nHLS Solution – uUtilized Northford, Westwood and Woodbridge functional team of experts to lead the deployment uOver 10 months of work by dedicated team of 30+ HLS individuals plus Global ACS resources building the solution uDeveloping standardized HLS processes (where possible) across all sites (i.e. Returns process)

5. 5 2010 Farenhyt Annual Distributor Conference Customer Benefit nImprove uPlanning and tracking uScheduling of orders nIncreased reliability of information nBetter Customer Service (greater speed, better accuracy and higher service levels) nIncreased integration through e-Commerce Make it easier to do Business with Silent Knight

6. 6 2010 Farenhyt Annual Distributor Conference Changes nNew Global Customer Numbers nNew Global Customer facing Documentation uOrder Acknowledgements uPacking List uInvoice and Statements uRMA return labels nDelivery Date – Your Dock Date neCommerce Make it easier to do Business with Silent Knight

7. 7 2010 Farenhyt Annual Distributor Conference Changes nNew Global Customer facing Documentation uOrder Acknowledgements uRMA Acknowledgement uRMA return labels Make it easier to do Business with Silent Knight Order Ack.Return Ack.Return Labels

8. Silent Knight Buyer eCommerce

9. 9 2010 Farenhyt Annual Distributor Conference eCommerce Overview nStandard orders (no rush/expedited orders) nMultiple ship-to addresses (must be set up in system like today) nRobust search function and catalog browsing nEasy to identify, download, and print invoices, orders, etc. nProduct availability information – quantity, date nExcel template for uploading of orders directly to the site nSpecify requested delivery dates nSpecify ship complete or partial delivery uPer order uPer line item

10. 10 2010 Farenhyt Annual Distributor Conference Login screen

11. 11 2010 Farenhyt Annual Distributor Conference Welcome screen

12. 12 2010 Farenhyt Annual Distributor Conference eCommerce Main Page Browse and search Recent history – orders, invoices, etc

13. 13 2010 Farenhyt Annual Distributor Conference Search transactions Search for orders, invoices, etc. Select status Search date range Enter complete doc. # or partial # with *

14. 14 2010 Farenhyt Annual Distributor Conference Search transactions Download a spreadsheet of all transactions Click the link to view document

15. 15 2010 Farenhyt Annual Distributor Conference Browse product catalog

16. 16 2010 Farenhyt Annual Distributor Conference Product search Search our part number or your part number

17. 17 2010 Farenhyt Annual Distributor Conference Product search Fuzzy/wildcard Search

18. 18 2010 Farenhyt Annual Distributor Conference Product search Click here to view additional info Add directly to your cart See your price

19. 19 2010 Farenhyt Annual Distributor Conference Pricing and availability checks See availability for the quantity you need Check pricing

20. 20 2010 Farenhyt Annual Distributor Conference Order Entry screen Enter PO number Enter additional description/reference Select your ship-to address Select your shipment method Specify your requested delivery date *This is YOUR dock date* Specify ship order complete or line complete

21. 21 2010 Farenhyt Annual Distributor Conference Upload shopping cart Cart upload feature

22. 22 2010 Farenhyt Annual Distributor Conference Cart upload Browse to your local file Click update Product NumberQuantityRequested Delivery DateShip CompletePO Line number IDP-PHOTO 525-Nov-2010NO 00IFP-100125-Nov-2010No p2r525-Nov-2010No p3r525-Nov-2010No Legend Required Data Optional Data Download Excel template

23. 23 2010 Farenhyt Annual Distributor Conference Checkout Delete items Invalid parts will be flagged Click to update any changes

24. 24 2010 Farenhyt Annual Distributor Conference Confirm your order Shipping and handling charges and taxes will not be visible at checkout; they will be applied on the final invoice

25. 25 2010 Farenhyt Annual Distributor Conference Submit order Check to accept T&Cs Submit sales order

26. 26 2010 Farenhyt Annual Distributor Conference Order confirmed

27. eCommerce Demo

28. 28 2010 Farenhyt Annual Distributor Conference Other SAP Features nMaterial Resource Planning (MRP) uRun weekly today but will be run nightly on SAP uWill now look at the days activity and reschedule all activity including orders nIntegrated system will not only look at inventory but also: uFactory orders and completion dates uComponent available for production uDrop shipment information from our key suppliers nPicking, Packing and Shipping Improvements uScanning of bar codes on the product uScanning of products when being packed uWeights verified once weighed on the station scale uContents Labels nOrder Allocation to reserve inventory for customer orders uChanging dates will not be communicated uContact CSR or eCommerce for updated information

29. Questions