1. Personal Development Plan & Targets Anjum Sattar

2. Features of a p.d.p A personal development plan which maps out how a person can develop skills and progress in his or her job. They must follow the following features : Look at the development of the individual employee Be all about the aspirations of the employee Look at the broad long-term development in the future Be written in a structured way, recorded and reviewed with your line Manager

3. Writing clear targets When setting targets, it is very important that the targets follow this pattern for them to be successful. S M A R T SPECIFIC MEASURABLE AGREEDREALISTIC TIMEBOUND

4. Ways to monitor and control p.d.p/targets BUDDY SYSTEM Where and employee is paired with a more experienced person so that help and advice can be called upon if need be MENTORING SYSTEM Where a senior member of staff is assigned to an employee to supply advice and knowledge of the organisation and how it works LINE MANAGER Involves periodic checks of work or discussions about progress of tasks to ensure that required quality standards are being met by staff INTERNAL AUDITS A type of quality system to check organisational standards and quality are being met. Usually carried out by staff external to the department.