2. ParentLink Automated Calling System Refresher

3. http://palmbeach.parentlink.net

4. Enter your login ID and Password.

6. The title should start with your school number Select the appropriate Category

7. Look here for existing messages

8. Select a message you created or one created by ParentLink

9. ParentLink messages are already setup to be called in multiple languages

10. To record a message, follow the Audio section instructions

11. To record a message in multiple languages, select ADVANCE OPTIONS

12. **1* English **3* Spanish **8* Portuguese **9* Haitian Creole

13. Using synthesized speech

14. To record a message in multiple languages, select ADVANCE OPTIONS

15. Use the red Select to put groups into the right hand window

16. Review the Summary for accuracy. Change the Delivery Time by clicking on immediately

17. Change the Start and End Delivery data. Normally Fax or Email should not be checked.

19. Review the Summary data again Click on FINISHED to send message

20. Delivery Times Weekdays Start no earlier than 5 PM End by 9:30 PM Weekends Start no earlier than 11 AM End by 9:30 PM Emergencies No delivery time restrictions

21. Reports Contact Report Message Tracking

22. Contact Report Enter a phone number to display any calls made to that number for the Date Range

23. Message Tracking Report

25. Need Help? Level 1 Assistance IT Service Desk 242-4100 x44100 Level 2 Assistance Email Dale Blomberg – dblomber@palmbeach.k12.fl.usdblomber@palmbeach.k12.fl.us Woody Hay - whay@palmbeach.k12.fl.uswhay@palmbeach.k12.fl.us Phone Dale Blomberg – 561-434-8592 x48593 Woody Hay – 561-434-8045 x48045