2. Management Philosophy Ram Chapagain

3. My overall philosophy involves leading by example. I want to know all of the aspects of the business so I can with the authority that comes not from power and title, but rather from knowledge and experience.

4. Edgington et al. (2008) p. 12 “Management can be thought of as a process of working with individuals to achieve organizational goals. It is about activating the strengths of individuals as they work in the organization and making their weaknesses irrelevant.”

5. I think the best managers have a good grasp of all of the skills in the Katz model. There must be a blend of know-how, interpersonal skills and vision, in addition to solid experience so they know when to use which skill. Human ConceptualTechnical

6. In my experience, I have found there are very few situations that are crystal clear when dealing with people. Therefore, I must be flexible and apply a management style according to the situation. Facilitating/counseling High R & Low T Shared decision making through two way communication. Leader only facilitates the process because followers have the ability and knowledge to do the task. Selling/coaching High T & High R Most of the direction provided by the leader but direction is provided through two way communication and emotional support. Followers psychologically buy into decisions that have to be made. Delegating Low R & Low T Let followers run their own show. The leader delegates because the followers are highly competent, willing, and motivated to direct their own behavior and outcomes. Telling/directing High T & Low R One-way communication where the leader defines the roles of followers and tells them what, how, when, and where various tasks should be performed. I am here Low Relationship High Low Task High Class presentation: Katz and Situational Leadership

7. In the end, it all comes down to people

8. One of the biggest challenges I will face is hiring the right person. To be successful, I will: Always be open to differences. Understand what might simply be a difference in personality, background, culture, style, communication, or perception. Embrace what a different perspective might bring to an organization. Be aware of Equal Employment Opportunity and Affirmative Action guidelines. Arnold et al. p. 75

9. I must provide the necessary tools and experiences that give the employee the best chance at success.  “Great leaders often inspire their followers to high levels of achievement by showing how their work contributes to worthwhile ends.” Edgington et al. p. 8

10. As employees show progress and dedication, I will empower them with authority. Servant Leadership Approach to Motivation: “Supports the idea that the work of managers is to remove the barriers that prevent them from succeeding in their responsibilities.” Edgington et al. p 116

11. Check in with employees so you know how they are doing, professionally and personally. Get to know employees, their needs and concerns. Have a two-way conversation. Address issues quickly. Reward successes more quickly. Monitor, mentor, discipline and reward:

12. “Leadership focuses on communicating and inspiring values, on listening to and caring for followers, and on leading by personal example.” Pinchot (1996) p. 38