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Situational Leadership Overview  Directive and Supportive Behavior  Leadership Variables  Situational Leadership II Model.

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Presentation on theme: "Situational Leadership Overview  Directive and Supportive Behavior  Leadership Variables  Situational Leadership II Model."— Presentation transcript:

1

2 Situational Leadership

3 Overview  Directive and Supportive Behavior  Leadership Variables  Situational Leadership II Model

4 Directive & Supportive Behavior

5 Involves:  Clearly Telling People What to Do How to Do It Where to Do It When to Do It  And Then Closely Supervising Their Performance Directive/Task Behavior

6 Supportive/Relationship Behavior Involves:  Listening to People  Providing Support and Encouraging Their Efforts  Facilitating Their Involvement in Problem Solving and Decision Making

7 Leadership Variables

8  Follower  Boss  Associates/Peers  Organization  Job Demands  Time Leadership Variables

9 Interim Summary Directive/Supportive BehaviorDirective/Supportive Behavior Leadership VariablesLeadership Variables

10 Situational Leadership Model

11 8 S3 S1S4 S2 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior High Directive and High Supportive Behavior High Supportive and Low Directive Behavior DEVELOPMENT LEVEL OF FOLLOWER(S) DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3 THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (Low) SUPPORTIVE BEHAVIORSUPPORTIVE BEHAVIOR

12 9 Subordinate’s Development Level  Competence: Task, Knowledge and Skills  Commitment: Motivation and Confidence

13 15 Levels of Development  D1 - “Enthusiastic Beginner”  D2 - “Disillusioned Learner”  D3 - “Reluctant Contributor”  D4 - “Peak Performer”

14 Levels of Development D1 Low Competence, High Commitment “Enthusiastic Beginner”

15 Levels of Development D2 Some Competence, Low Commitment “Disillusioned Learner”

16 Levels of Development D3 Moderate to High Competence, Variable Commitment “Reluctant Contributor”

17 Levels of Development D4 High Competence, High Commitment “Peak Performer”

18 15 Levels of Development  D1 - Low Competence, High Commitment “Enthusiastic Beginner”  D2 - Some Competence, Low Commitment “Disillusioned Learner”  D3 - Moderate to High Competence, Variable Commitment “Reluctant Contributor”  D4 - High Competence, High Commitment “Peak Performer”

19 Development Level is Task Specific!

20 18 S3 S1S4 S2 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior High Directive and High Supportive Behavior High Supportive and Low Directive Behavior THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (Low) SUPPORTIVE BEHAVIORSUPPORTIVE BEHAVIOR DEVELOPMENT LEVEL OF FOLLOWER(S) DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3

21 19 Directing  High Directive, Low Supportive  Leader Defines Roles of Followers  Problem Solving and Decision Making Initiated by the Leader  One-way Communication

22 20 DEVELOPMENT LEVEL OF FOLLOWER(S) S3 S1S4 S2 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior High Directive and High Supportive Behavior High Supportive and Low Directive Behavior THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (Low) SUPPORTIVE BEHAVIORSUPPORTIVE BEHAVIOR DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3

23 21 Coaching  High Directive, High Supportive  Leader Now Attempts to Hear Followers Suggestions, Ideas, and Opinions  Two-way Communication  Control Over Decision Making Remains With the Leader

24 22 S3 S1S4 S2 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior High Directive and High Supportive Behavior High Supportive and Low Directive Behavior THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (Low) SUPPORTIVE BEHAVIORSUPPORTIVE BEHAVIOR DEVELOPMENT LEVEL OF FOLLOWER(S) DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3

25 23 Supporting  High Supportive, Low Directive  Focus of Control Shifts to Follower  Leader Actively Listens  Follower Has Ability and Knowledge to Do the Task

26 24 S3 S1S4 S2 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior High Directive and High Supportive Behavior High Supportive and Low Directive Behavior DEVELOPMENT LEVEL OF FOLLOWER(S) DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3 THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (Low) SUPPORTIVE BEHAVIORSUPPORTIVE BEHAVIOR

27 25 Delegating  Low Supportive, Low Directive  Leader Discusses Problems With Followers  Seeks Joint Agreement on Problem Definitions  Decision Making Is Handled by the Subordinate  They “Run Their Own Show”

28 26 S3 S1S4 S2 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior High Directive and High Supportive Behavior High Supportive and Low Directive Behavior DEVELOPMENT LEVEL OF FOLLOWER(S) DEVELOPED DEVELOPING HIGH LOW MODERATE D4 D1 D2 D3 THE FOUR LEADERSHIP STYLES DIRECTIVE BEHAVIOR (High) (Low) SUPPORTIVE BEHAVIORSUPPORTIVE BEHAVIOR

29 What Happens If We Have a Mismatch of Leadership Style With Development Level?

30  Tell Them What You Want Them to Do  Show Them What You Want Them to Do  Let Them Try - There Is Some Risk  Observe Performance - Focus on the Positive  Manage the Consequences Increasing Follower Development Level

31  Tell Them What You Want to Do  Show Them What You Want to Do  Let Them Try – There is Some Risk  Observe Performance – Focus on the Positive  Manage the Consequences Five Step to Training Winners

32 The Leader’s Goal Build Your Follower’s Development Level So You Can Start Using Less Time-consuming Styles Build Your Follower’s Development Level So You Can Start Using Less Time-consuming Styles (S3 and S4) and Still Get High Quality Results (S3 and S4) and Still Get High Quality Results.

33  Directive and Supportive Behavior  Leadership Variables  Situational Leadership II Model SUMMARY

34 Situational Leadership is not something you do “TO” people but something you do “WITH” people.


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