1. Dr. Andrea Henne Dean, Online & Distributed Learning San Diego Community College District Real-World Strategies Changing your Course Management System

2. © Andrea Henne 2007  This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that the copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.

3. Background  San Diego Community College District serves approximately 100,000 students annually  SDCCD Online began Fall 2001 – 18 sections  2007 - Online courses = 12% of the total  Fall 2006 = 345 Online Course Sections  Fall 2006 Online Enrollment Fully Online = 8,895 Online = 1,837 Hybrid = 563  Spring 2007 = 420 Online Course Sections

4.  SDCCD Online Learning Pathways  215 Online Faculty http://www.sdccdonline.net

5. Background…  San Diego Community College District Conversion Project – WebCT Campus Edition 4.1 to WebCT Vista 4.  Target: Online courses migrated by Fall 2007 All online and web-enhanced courses by Fall 2008

6. The Best Laid Plans…

7. Planning Began Fall 2005  4-Day Strategic Planning Session with WebCT consultants and SDCCD stakeholders  4- Day Core Training-the-Trainers Workshops with WebCT consultants for SDCCD train-the- trainers  Purchase of WebCT Vista 4 Materials  IT Infrastructure  Server ready for testing early Spring 2006

8. Pilot Testing Phase I – Spring/Summer 2006  Call for Pilot Faculty (20)  May, June, July 2006 orientation and training  Customization of training materials  48 Pilot Courses for Fall 2006  WebCT/Student SIS Integration  Powerlink from Campus Edition to Vista 4

9. Vista Pilot Faculty

11. Pilot Testing Phase II – Fall 2006  Modification of Training Materials  Call for Second Group (30) for October 2006 training  Call for Third Group (30) for November 2006  24/7/365 Helpdesk Goes Live  Early January 2007 – IT infrastructure complete  50-60 Pilot Courses for Spring 2007

12. Full Production Stage – Spring 2007 & Beyond  Spring 2007 through Fall 2007 - move all online faculty and courses to Vista 4  Ongoing training – web-based and oncampus training options for faculty  Campus Edition courses migrated by Fall 2008.

13. Strategies for Training and Support  Training Program revised and streamlined  Online Faculty Mentors  Website Redesigned  Self-serve knowleldge base and tutorials  Communication Strategies  One-to-one instructional design support

14. Online Course Quality  Proficiency Checklists  Template for Design & Development  Online Course Readiness Checklist http://www.sdccdonline.net/faculty

15.  !!?!! Courses not auto-populating  !!?!! Server crashing (after-hours, of course)  !!?!! Vista 4 software glitches  !!?!! Students adjusting to Vista 4 The middle of every successful project looks like a disaster. - Rosabeth Moss Cantor

16. Dr. Andrea Henne Dean, Online & Distributed Learning San Diego Community College District Thank You! ahenne@sdccd.edu http://www.sdccdonline.net/faculty/educause