1. Body Language

2. Definition Body language is the language transmitted by gestures and postures

3. Some notions of body language Is an important and decisive factor when transmitting a message Is an important and decisive factor when transmitting a message Provides information about an individual’s character, emotions, and reactions Provides information about an individual’s character, emotions, and reactions Body language:

4. Movement is the original and most intense means of expression and of will

5. Movement is the starting point par excellence of human behavior

6. A person can stop speaking, but he cannot stop communicating with his body

7. NON-VERBAL symbols are four times more effective than VERBAL ones

8. All individuals have some knowledge of the vocabulary of body symbols

9. Non-verbal signs are grasped instinctively and directly

10. Signals emitted unconsciously always tell the truth

11. Gestures are the direct and unrepeatable expression of the personality

12. Each gesture synthesizes multiple contents, both conscious and unconscious

13. Everyone moves the way he or she is and is the way he or she moves

14. Body language is a sensorial process from the point of view of perception and emission

15. The more signals we consciously attempt to perceive and understand, the more accurate will be our interpretation of a person’s conduct

16. Only those persons who live in awareness of their body will be able to maintain sensitive contact with their surrroundings

17. Three senses are used to interpret the outside world: Sight (visual person, 55%) Hearing (auditory person, 15%) Touch (kinetic person, 30%) Each person has a predominant sense

18. The 7 most important words: I admit I have made a mistake The 6 most important words : You have done a good job The 5 most important words : Tell me what you think

19. The 4 most important words : Do me a favor The 3 most important words : Thanks a lot The most important word : We The least important word : I

20. Territorial needs Everyone has a defined body area, a territory, and a personal space, which is called a body buffer zone Everyone has a defined body area, a territory, and a personal space, which is called a body buffer zone

21. Masking Method by which we control our body so that it will not send out messages that our mind wants to hide Method by which we control our body so that it will not send out messages that our mind wants to hide

22. Posture Posture is not only a way of punctuating a conversation, but it is also the way individuals relate with each other when they are in a group. Posture is not only a way of punctuating a conversation, but it is also the way individuals relate with each other when they are in a group.

23. Types of posture Inclusive or non-inclusive Face-to-face or parallel Congruent or incongruent

24. Inclusive or non-inclusive These terms describe the way in which the members of a group include (or exclude) other people These terms describe the way in which the members of a group include (or exclude) other people

25. Face-to-face Posture when two individuals relate facing each other Posture when two individuals relate facing each other

26. Congruent - incongruent This refers to the ability of the members of a group to imitate each other This refers to the ability of the members of a group to imitate each other

27. Parts of the body and body language

28. Body movements include: Facial expression Eye movement

29. Body movements include : Hands Feet Whole body

30. The meaning of gestures. Examples Doubt: we raise an eyebrow Scratching one’s nose: puzzled

31. Holding eye contact Showing the palms of one’s hands Inviting trust Interest/curiosity Covering one’s mouth when talking Insecurity Avoiding eye-contact when talking Not wanting to show feelings; or lying

32. Recommendations The greeting: a good starting point (show openness) The greeting: a good starting point (show openness) Don’t blink constantly Don’t blink constantly Try to keep a direct look and establish eye contact with the people you are talking to Try to keep a direct look and establish eye contact with the people you are talking to Don’t bite your lips or moisten them with your tongue Don’t bite your lips or moisten them with your tongue

33. Recommendations (Continued) Always keep your mouth shut while you are listening Always keep your mouth shut while you are listening Maintain an appropriate position and avoid constant abrupt movements Maintain an appropriate position and avoid constant abrupt movements Control the movements of your hands and keep them visible Control the movements of your hands and keep them visible Do not allow any object to come between you and your audience Do not allow any object to come between you and your audience

34. Recommendations (Continued) Try to integrate with your audience and adapt your clothing to their social, economic, and other characteristics Try to integrate with your audience and adapt your clothing to their social, economic, and other characteristics Do not cross your arms over your chest Do not cross your arms over your chest Do not cover your mouth with your hand while you are speaking Do not cover your mouth with your hand while you are speaking Maintain a relaxed posture Maintain a relaxed posture

35. He who does not understand a look will not understand a long explanation either Arab proverb