Presentation on theme: "Nonverbal Communication"— Presentation transcript:
1Nonverbal Communication Muhammad Aamer YasinFa 2011/MSc.EM/025
2Nonverbal Communication = Communication without words What is nonverbal communication?Nonverbal Communication = Communication without wordsNonverbal communication is a process of communication through sending and receiving wordless messages.
3Power of Nonverbal Communication Nonverbal communication is the most powerful form of communication. More than voice or even words, nonverbal communication helps to create your image in others mind and even you can express your emotions and feelings in front of others, which you are unable to express in words.
4Forms of Nonverbal Communication Eye ContactFacial ExpressionsPostureHaptics or TouchGesturesPersonal Space
5Eye ContactEye contact, a key characteristic of nonverbal communication, expresses much without using a single word.Eye contact also establish the nature of a relationship.
6Facial ExpressionsFacial expressions are the key characteristics of nonverbal communication. Your facial expression can communicate happiness, sadness, anger or fear.
7PosturePosture and how you carry your self tells a lot about you. How you walk, sit, stand or hold your head not only indicates your current mood, but also your personality in general.
8Haptic or Touch Haptic communication is communicating by touch. Touch or Haptics is the characteristic of nonverbal communication and used when we come into physical contact with other people..
9GesturesA gesture is a characteristic of nonverbal communication in which visible body actions communicate particular message.Gestures include movement of the hands, face, or other parts of the body.
10Personal spacePersonal space is your "bubble" - the space you place between yourself and others. This invisible boundary becomes apparent only when someone bumps or tries to enter your bubble.
22The “Glove” Handshake-Demonstrated by initiator clasping both hands around the recipient’s hand.-It is intended to give impression of companionship and warmth.-Sometimes referred to as “politician’s handshake”.It is intended to give impression of companionship and warmth.Sometimes referred to as “politician’s handshake”.
25Hand clenching not next to body is a signal of frustration or negativity.
26Hand Chop-An aggressive gesture that speakers sometimes use when they want to accent what is being said.-Although this is a forceful gesture, it does not have the violent connotation as does the chopping fist with extended finger.An aggressive gesture that speakers sometimes use when they want to accent what is being said
27Hand Steepling Used by individuals who feel confident. -When steepled hands are in raised position, the individual is usually speaking (offering ideas, comments, etc.).-When steepled hands are in lowered position, individual usually is listening.-Used by individuals who feel confident.-When steepled hands are in raised position, the individual is usually speaking (offering ideas, comments, etc.).-When steepled hands are in lowered position, individual usually is listening.-Researchers have noted that women tend to use the lowered steeple position more than the raised position.
28Hand-Holding Behind the Back When individual holds both hands behind back, this signals confidence-When individual holds both hands behind back, this signals confidence.-Note that this position allows individual to expose trunk of his/her body and signals unconscious act of fearlessness.
30Finger(s) to MouthA signal that he/she is under pressure or feeling insecure-A signal that he/she is under pressure or feeling insecure.
31Hand to Chin & Cheek Indifference/Boredom Gesture -Resting jaw and cheek against hand as though to support weight of head.-The more assistance from the hand, the greater degree of boredom.
32Gesture of Interest-If the hand is closed and resting on cheek with index finger extended towards temple (and not used as head support), this indicates interest.-Men tend to hold their head in a vertical position, whereas women tend to tilt their head when using this gesture.
33Forming a Decision Gesture -One hand moves to lower jaw and begins chin-stroking.Fig. 31
34The Eye RubA subconscious gesture that is used when a person is intentionally trying to deceive others-A subconscious gesture that is used when a person is intentionally trying to deceive others.-Whereas a teenager will obviously look down at his/her feet when trying to deceive, an adult might rub the corner of his/her eye which allows a break in eye contact.
35The Ear RubA subconscious gesture that indicated the individual is perplexed about what he/she is hearing.-A subconscious gesture that indicated the individual is perplexed about what he/she is hearing.
36Foot Tapping or Wagging Repetitive tapping or wagging of the foot is an indication of impatience, boredom, or nervousness-Repetitive tapping or wagging of the foot is an indication of impatience, boredom, or nervousness.-The redundant foot movements are said to reflect a latent desire to run away.