2. Longwood College

3. Comprehensive Ubiquitous Computing: Beyond the Laptop Initiative

4. Technology at Longwood College Laptop Initiative ITTL Program RTA Program Smartforce Training ITA Program

5. Extension of the Human Mind The principal characteristic of the industrial society was that it allowed us to extend the human body. The principal characteristic of the information revolution is that it allows us to dramatically extend the human mind. Paraphrased from Glenn R. Jones, Make All America a School, 1991

6. Longwood’s Response: Ubiquitous Technology Technology permeates every aspect of the educational experience Every student and faculty member has access to the latest technology Every student and faculty member will meet high levels of technological ability and understanding

7. Longwood’s Response: Ubiquitous Technology Technological competency includes proficiency in basic computer skills and in- depth, discipline-specific technology applications We guarantee that every Longwood graduate will be technologically competent

9. The Road Traveled Longwood’s Technology of Five Years Ago – Telephones – Mainframe – Three Computer Labs – Helpless Desk – Classrooms Equipped With Overhead Projectors and Chalkboards – A Few Faculty Computers

11. Ubiquitous Technology at Longwood Primary Components – Student Technology – Instructional Technology

12. Components of Ubiquitous Technology: Students Goal is to ensure that all students are prepared to enter today’s workforce with a high degree of technological skills. – Technology Experience Starts Prior to Arrival Web-based Admissions Application, Computerized Assessments and Placement Testing – Technology learning is a Freshman to Graduate Experience – Provide Technology Infrastructure/Support for Students Throughout All Parts of Their Academic Lives – Provide a Myriad of Technology Learning Experiences

13. Components of Ubiquitous Technology: Instruction Goal is to provide all faculty with technology training and tools – Provide faculty with the technology tools they require – Instructional technology teaching and learning program – Provide a classroom technology infrastructure Assess the outcomes

15. Student Technology All Freshmen Are Required to Purchase a Laptop High Speed Data Networking at a Port Per Pillow Ratio – Residence Halls, Library, Classrooms, Informal Study Spaces, Dining Hall, Commuter Dial-In and Direct Network Connections in Apartment Complexes Resident Technology Associate Program – Technology Support in the Residence Halls – Technology Training Programs

16. Laptop Initiative

17. Why the Laptop Initiative? Direct support tool for word processing, spreadsheets and databases Access device for course materials Research tool: library and Internet access Communications device

18. Why the Laptop Initiative? 100% availability to students Known quantity in instruction Consistency of platforms through standards Level playing field for all students Provide expertise in the tools of today 50% to 60% of Freshmen brought them the year before implementation of the initiative

19. Student Technology Student Networking and Computer Repair Center Internship Programs Coordination of Classroom Learning and Technology Infrastructure Projects Individual Student Webspace and Web-Based Portfolios Basic Technology Competency Testing and Certification

21. RTA Program

22. RTA Program 15 RTA – Resident Technology Associates Among the most skilled in technology on campus Provide technical support in residence halls nights and weekends. Helpdesk provides support during the day RTA’s teach classes – Laptop care & Feeding, Smartforce and one-on- one tutorials

23. RTA Program Technology Boot Camp – How to Troubleshoot Network Hardware Telecommunications – Dell & Microsoft Specialized Certification – Professional Training Customer Service Role Play Training Content Review for Freshmen Classes

25. ITTL Program

26. Instructional Technology at Longwood Computers on every faculty desk since 1995, with a refresh program Faculty development program (ITTL Program) – Faculty training programs – Reassigned time competition – Summer technology research grants – Off-site training

27. Instructional Technology at Longwood 30% of applicable classrooms are multimedia equipped 98% of our classrooms will be multimedia equipped by the year 2002

30. Instructional Technology at Longwood Direct Faculty Support Program – Classroom Specialists – Instructional Design and Development Specialist – Instructional Technology Associates Program

31. ITA Program

32. Instructional Technology Associates Program 6 ITA’s assigned to academic department and faculty projects Positions require excellent communication and interpersonal skills ITA’s are trained by Instructional Technology Services before receiving their assignments ITA’s are compensated with free room and board for their services (a value of $4,700)

33. Instructional Technology at Longwood Every discipline will have technology competencies Most disciplines will have labs with technology specific to the discipline: – Computer Science – Graphic Arts – Education – Modern Languages – Business – Music – Sciences

34. Smartforce Training

35. Improving Student, Faculty, and Staff Technology Skills In June 2000, Longwood contracted with Smartforce CBT to provide computer training for the Longwood community Students, faculty, and staff have access to over 200 training modules that may be done in a self-paced fashion. Modules are housed on the Smartforce server and are completed over the Internet.

36. Improving Student, Faculty, and Staff Technology Skills The class of 2004 was required to complete pre-tests by November 23, 2000 in the following areas: -IE 5.0 -MS Word Basic and Intermediate -MS Excel Basic -MS PowerPoint Basic

37. Improving Student, Faculty, and Staff Technology Skills The students have until the end of their second year to complete all training modules and post-tests. The results will be posted on their transcripts as non-credit bearing courses with a grade of P or F.

38. Instructional Technology at Longwood

39. Percentage of Students Actively Using the Network

40. Outcomes 94% of Faculty Require Students to Use Computers Outside of Class 86% of Faculty Require Web Use by Students 77% of Faculty Use the Web in Conjunction with Classes Longwood Seniors Use Technology Significantly More Than Seniors in National Benchmark Groups

41. Longwood College and the 2000 Campus Computing Project Data Item:LongwoodCampus Computing Project Used e-mail to communicate with an instructor or other students 99%59% Use the Web for research in courses86%43% Created Web pages for courses61%31% Faculty created personal/professional web pages 67%23%

42. Longwood College and Ubiquitous Technology 40% of the faculty teach with computers in a lab setting. 45% of the faculty require students to use presentation graphics in class. More than half of the faculty regularly discuss copyright and technology ethics in class. With the roll out of Blackboard’s CourseInfo in September, Longwood faculty put more than 300 courses on the Web in 6 weeks.

43. Longwood College and Ubiquitous Technology: Customer Satisfaction 96% of the faculty are more than satisfied with the technology in their offices. 92% of the faculty are satisfied with the technology in the academic computing labs. 94% of the students are satisfied with service from Dell Computer Corporation. 92% of Longwood students are satisfied or very satisfied with the help they receive from User Support Services

44. Outcomes Our approach has been proven by the market Longwood College has the highest non- military job placement rate in the Commonwealth

45. Smartforce Training ITA Program RTA Program ITTL Program Laptop Initiative

46. Ubiquitous Technology: The College Campus in the New Millennium

47. Frank Moore Director: Instructional Technology Services Longwood College-Farmville, VA 23909 fmoore@longwood.lwc.edumoore@longwood.lwc.edu 804.395.2034 Joanne Worsham Director: User Support Services Longwood College-Farmville, VA 23909 jgworsha@longwood.lwc.edugworsha@longwood.lwc.edu 804.395.4357