1. CJ345 Supervisory Practices in Criminal Justice Jeff Collins
Welcome to Seminar #8
CJ345 Supervisory Practices in Criminal Justice Jeff Collins

2. Welcome
In our final Seminar, we will discuss the importance of training and the teaching elements used by supervisors to train police officers.
Also, we will discuss the purpose & goals of training.
Please read Chapter 9: Training, Coaching, Counseling, and Mentoring — Helping Officers Grow and Develop in Effective Police Supervision

3. Unit 9 Project - PowerPoint
Creative Project: Required Theories For Success
Create a slide PowerPoint presentation (excluding the title and reference slide) that applies critical thinking to construct persuasive arguments on the following:
Defend the theories required to be successful in supervisory practices in the criminal justice field
Address the following issues in your presentation:

4. Unit 9 Project - PowerPoint
Include several theories that are essential for success in supervision.
Explain why each of the theories is important.
How do the theories impact supervisory practices?
Support the theories with research.
(PLEASE NOTE: This project may require outside research)
The PowerPoint should contain a title slide and a slide with a list of references in APA format.
All internal citation of outside sources plus the listing of all references should also adhere to APA format.

5. Training Defined
A learning process that involves the acquisition of knowledge, sharpening of skills, concepts, rules, or changing of attitudes and behaviors to enhance the performance of employees.

6. Training Overview
Training, coaching, counseling and mentoring are all significant elements of today’s modern law enforcement teaching process.
Training serves as the focal point for creating and maintaining the efficiency, effectiveness and productivity of a department.

7. Training, Coaching, Counseling, and Mentoring
Common for police organization to design and implement training and development programs that:
Identify knowledge and skills that support organizational goals
Design programs to meet organizational goals
Evaluate the extent to which training programs increase individual competencies

8. Teaching Officers
Supervisors should work toward realizing the effectiveness of their most valuable resource – people.
May involve:
Readiness to learn
Orientation to learning
Self-concept
Experience
Office retention is based upon:
Discussion with others 60%
Personal experience 70%
Personal discovery/solve individually 80%

9. Formal Training May involve: Academy In-service Specialized
Supervision
Field training officer
Managerial
Curriculum is created through task analysis
Skills may involve
Directing others and interpersonal skills
Perception and decision making
Decisiveness and adaptability
Oral and written communication

10. Failure to Train Police Departments are not immune to civil litigation
Sued for civil rights violations under federal law (42 U.S.C. 1983)
AKA: Section 1983
Liable if policies & procedures are responsible for any deprivation of rights enumerated by the U.S. Constitution

11. Civil Liability Negligent Employment
Officer unfit for appointment & employer knew or should have known the person was not suited for the job.
Negligent Supervision
Police manager has affirmative duty to supervise employee & failure to do so led to the injury or loss.
Negligent Training
Employer improperly trained or failed to train police personnel

12. The Sergeant’s Role as a Trainer
The sergeants’ job is to obtain results through people
Training is a universal responsibility of 1st line supervisors
The rewards are:
You get know your subordinates
You promote good human relations
You feel good about your accomplishments
You further your own career
You gain more time

13. Coaching, Counseling, and Mentoring
Places a supervisor in a position of help
More important today than ever before
Coaching can be used to ensure that officers are:
Committed
Given an opportunity
Motivated
Follow the vision
Practice the concept of service before self
Receive recognition
Strive to achieve at a higher level
Understand organizational priorities

14. Characteristics of an Effective Coach
Vision – tell the forest from the trees
Self-confidence - resilience
Self-development – personal awareness and growth
Principles of Coaching
Communicate by listening
Establish a positive relationship
Know the mission goals and values of the organization
Provide feedback
Teach technical skills and techniques
Understand yourself

15. Supervisor as a Developmental Coach, Counselor, Mentor
Involves:
Building commitment
Must be able to gain trust
Requires effective communication
Consistent reinforcement of behavior and support
Establish an operational climate
Establish a working environment that is open
Negate tension through honesty and confidentiality
Must be approachable
Serving as a role model
Serve as an example of integrity
Must exemplify a commitment towards excellence

16. Developmental Counseling
Supervisors must mentor their subordinates
Counseling is developmental and nonpunitive
May involve:
Communication
Intention
Support
Styles
Directive / fastest method
Nondirective / encourages open communication
Combined / encourages maturity

17. The Counseling Process
Atmosphere
Create two-way communication
Errors
Listening and personal confession is key
Session
Should avoid rigidity
Involves a process
Documentation
Provides the basis of feedback
Time
From a brief encounter to an hour - feedback

18. Counseling Errors Stereotyping Personal bias Rush judgment
Failure to be aware of officer’s personal concerns
Failure to follow up
Failure to help the officer help himself/herself
Failure to give full attention
Failure to keep under emotional control
Failure to keep confidential information
Failure to praise
Failure to use flexible counseling techniques

19. Training Summary Ongoing process Not a means to an ends
Pathway to professionalism
Everything a supervisor does is a form of training
Everyone benefits from effective training
Importance of documentation

20. Questions
Questions over the seminar
Questions over anything