4-2c Determining How Job Analysis Information Will Be Recorded (cont.) Position Analysis Questionnaire (PAQ) Premised on the notion that “there is some underlying behavioral structure or order to the domain of human work,” and there is a limited set of job characteristics that describe this domain. Jobs differ from one another in terms of the extent to which each of these characteristics is present. Particularly useful for establishing compensation rates, determined using a statistical formula to arrive at an appropriate rate. Scores can be used to group jobs into “families.”
4-2c Determining How Job Analysis Information Will Be Recorded (cont.) Critical Incident Technique (CIT) Identifies specific work behavior that determines success or failure in executing an assigned task. Requires the job analyst to collect critical incidents from people familiar with the job, usually in the form of stories or anecdotes. A good tool for identifying selection criteria, training needs, and developing performance appraisal forms.