1. PFIZER BT DIVISION

2. Pfizer Ltd. Şti. - Pharmaceuticals Company History –1849 Charles Pfizer & Charles Erhart –1942 Penisilin Production –1957 Pfizer Turkey –2000 Warner Lambert –2003 Pharmacia Vision: –Improving public life quality –Focusing on people –Managing the change Smiling, Trustworthy, Powerful

3. Pfizer Ltd. Şti. - Pharmaceuticals Company Business –Pharma –Animal Health –Global Production –Research & Development Divisions –Sales and Marketing –Human Resources –Business Technology –Finance –Medical –Corporate Affairs

4. Vision & Mission “BT : Focus on cost effective, value-driven services and deliver innovative technology strategies to support Pfizer’s business.” Business oriented organizational structure Implementing the fastest, most effective and efficient solution with optimum cost To be trustworthy Integrated Systems

5. BT Organisation BT Management Relationship Management Relationship ManagementCOSS Center of Software Solutions COCA Center of Corporate Applications IS Infrastructure Systems Consolidated Service Desk InformationSecurity InfrastructureManagement Assistant & Project Support

6. Center of Corporate Applications Responsibilities Implementing & Supporting Company Wide Business Solutions Improve efficiency and ensure smooth operation of the processes using information technology

7. Center of Corporate Applications Applications  Oracle eBusiness  Sun Systems  HR – Field Force Systems  Business Intelligence  Treasury System  Promotional Materials Distribution  Expense Reports

8. Center of Software Solutions Responsibilities Managing the implementation of new applications or developing Web based solutions for the company Web Server Administration Database Administration Support for finished reports and in-house applications

9. Center of Software Solutions Applications  Call Reporting  Promotional Materials & Samples  Vacation  Accounting Closing Tracking  Pfizer Internet & Intranet

10. Infrastructure Systems Responsibilities Implement & Support Infrastructure and Systems Ensure Pfizer’s Information Security Provide End User Support

11. Information Security Encryption Physical Security Policy Firewall Access Control Backup Anti-Virus Awareness Security

12. Relationship Manager Responsibilities Communication Client management Divisional coordination Assist BT planning process Link technologies, strategies to business needs Respond to requests and rumors Marketing

13. New Project Management Process Initiating Processes Initiating Processes Planning Processes Planning Processes Controlling Processes Controlling Processes Executing Processes Executing Processes Closing Processes Closing Processes