1. Becoming the Excellent Leader Your Staff Needs

2. Agenda What staff want Great leadership simplified Clear purpose and focus Trust, delegation, job expectations Leading others (candidness and courage) Personal Plan of Action

3. 1.Appreciation 2.Respect 3.Trust 4.Individual Growth 5.Good Boss 6.Compatible Co-workers 7.Compatible Culture 8.A sense of Purpose HR Daily Advisor What DO staff want? Job-Interest Alignment Manager Quality Coworker Quality People Management Respect Collegial Work Environment Forbes, 12/2011 1.Purpose - a chance to make a difference 2.Goals 3.Responsibilities 4.Autonomy 5.Flexibility 6.Attention 7.Opportunity to create/be innovative 8.Open-mindedness 9.Transparency 10.Compensation Inc. Magazine 8/2010 1. "good fit" in the organization 2. clear about their job 3. managers’ support and roadblock removal 4. feel valued 5. be part of something inspiring allthingsworkplace.com Tell me my role, what to do, the rules of the game Discipline my coworker who is out of line Get me excited (company, product, job) Praise me Don’t frustrate me (no temper, consistency & follow-through) Give me some autonomy Be decisive; take action, stick with it (with staff and direction) Harvard Business Review

4. Operational Leadership Operational Leadership Organizational Leadership Organizational Leadership Self Leadership Adapted from Great Leadership by Antony Bell Great Execution Organize and Do (low frustration) Trust and delegate, follow through Set the Direction Vision & Purpose Strategic distinction Be the Right Example Trustworthy (do what you say) Self-aware & self-managed Great leadership defined (What “our staff” want) Serve People Develop Team Create Autonomy Serve People Develop Team Create Autonomy People Leadership People Leadership

5. Clear Purpose Organizational Leadership: Provide Direction http://www.youtube.com/watch?v=fMOlfsR7SMQ How to Behave Where We are Headed: How to Get There Clear purpose and focus

6. Key Strategies Core Values Purpose WHY?How?What? Clear purpose and focus

7. How Core values are… Clear purpose and focus how we “show up” every day a guide for decisions

8. Your most basic guiding principles Values Self-sufficiency Fulfillment Wealth Compassion Achievement Responsibility Honesty Respect Competence Perfection Creativity Hard Work Family drive your action and decision-making morality & ethics what you value most fundamental principles and tenets what is important in both business and life philosophy of business and of life

9. Provides a basis for… Setting expectations for behavior Values of the business Defines your personality or culture Hiring right Making staff changes

10. Key Strategies: your basic business plan Answers these questions: What creates business success for us? What differentiates us from our competitors? Who is our target customer? How do we add value? Tells your staff “what” to do Who to serve What to do to add value or create distinction What are the priorities for action (Also, what not to do)

11. Operational Leadership People Leadership People Leadership Self Leadership Self Leadership Organizational Leadership Organizational Leadership One frustration of your staff? Why isn’t this solved? Great Execution Organize and Do (low frustration) Delegate!(follow through) What will you do to make sure this gets solved?

12. Great Execution Organize and Do (low frustration) Delegate!(follow through) 1 THING to create greater success for your shop To whom can you delegate this? 1 THING you could delegate

13. What is it that people want? Organizational Leadership Organizational Leadership Operational Leadership Operational Leadership Tell me my role, what to do, the rules of the game Give me great coworkers Get me excited (company, product, job) Praise me Don’t frustrate me (consistency, follow-through, ) Give me some autonomy Be decisive; take action, stick with it Harvard Business Review People Leadership

14. Give me great coworkers Praise me Give me some autonomy What is necessary in order to

15. Operational Leadership People Leadership People Leadership Self Leadership Self Leadership Organizational Leadership Organizational Leadership Be the Right Example Trustworthy (do what you say) Hear feedback and make changes Self-aware & self-managed With your partner… what have others told you or what you know about yourself I always do what I say (without prompting) When I hear feedback, I welcome it and make changes I am aware of my strengths/weaknesses, and I manage my triggers

16. Self Assessment: My area of strength is__________________________ My area of weakness is_________________________ The one thing (action) I will do to provide this is______________________________ The one thing my staff wants from me that I’m not doing or providing is __________________________

17. Questions?

20. Graphics for use in your presentation use the chain as a divider

21. Text goes here. Preferred font is: Arial 18pt. Preferred font color is black text or white is ok too! Use these speech bubbles to hold text

22. Use these speech for graphics in your presentation