1. LITTLE MOOR SURGERY 10 OFFERTON LANE OFFERTON STOCKPORT SK2 5AR Tel: 0161 426 9555 Fax: 0161 426 9550

2. LITTLE MOOR SURGERY SURGERY OPENING TIMES MorningAfternoon Monday8:00-7:30 Tuesday8:00-6:30 Wednesday8:00-6:30 Thursday8:00-6:30 Friday8:00-6:30 Every other Saturday we are open for routine Pre- booked appointments 8.30-11.30am Sundays & Bank Holidays: Closed unless otherwise stated To obtain help outside the normal surgery opening hours, please call Stockport Doctors’ Co-operative on 0161 476 2299, who are able to deal with your emergency needs between 6:30pm and 8:00am weekdays and throughout the weekend. The following services ARE NOT provided by the Co-operative: Any medication for the treatment of drug addiction Repeat Prescriptions 2nd Opinions Sick notes and medicals Contraceptive services other than the morning after pill (at the doctor’s discretion) ACCIDENT & EMERGENCY A&E is a 24-hour accident and emergency only service. WHEN WE’RE CLOSED / OUT OF HOURS Consultations are by appointment only. For urgent medical problems, an appointment with a practitioner will be given. Please telephone on (0161) 426 9555 or call in to make an appointment. NHS Direct: 0845 4647 – For health advice and information, NHS Direct offers services 24-hour support and advice for any health worries or queries.

3. We will endeavour to offer you an appointment with your doctor of choice, however, in the case of urgent appointments you will be offered an appointment with the first available Doctor in your practice. If you are unable to keep an appointment, please let us know in good time, to allow us the opportunity of offering the appointment to another patient. Appointment slots are allocated on a per person basis. What do I do if I need an Urgent Appointment? If you need an urgent appointment, please contact the Surgery on (0161) 426 9555 as early as possible. Appointments Doctors Dr B Duncan[Male] Dr M Arif [Male] Dr H Bower [Female] Dr L Hardie [Female] Practice Nurse Rachel Bailey Debbie Kent Health Care Assistants Jackie Wakefield Practice Manager Ian Stanyer

4. Practice Roles Practice Nurse – Duties include but are not limited to: Child Health & Immunisations, Travel Immunisations, Cervical Cytology, Women’s Health, Telephone Triage, Asthma & Diabetes, liaise with GPs, Health Visitors, District Nurses, Health Care Assistants. District Nurses – The District Nurse team provides a wide range of nursing services to those who are housebound and to people whose care can not be delivered in a more appropriate place. Their services range from simple tasks such as injections, eye drops and venepuncture to complex wound care and terminal care packages. Treatment Room Nurse – The Treatment Room Nurses provide services from 8:30am to 12 noon each weekday. The treatment room caters for those patients who are able to attend the centre for their care and includes many of the same services mentioned under the District Nursing role description. Health Care Assistants – Main duties include: Phlebotomy (Bloods), New Patient Checks, Performing ECGs as required by Practice Nurses and GPs. Health Visitors – The Health Visitors cover the Health and Development Surveillance of 0 – 5 year olds on GP’s Practice Patients. Administrative Staff – Our team of receptionists, secretaries, general administrative and computer staff will be your link with the medical staff at the surgery. Management – The main duties of the practice managers include: Ensuring delivery and provision of services are met; Dealing with all non-clinical aspects of the practice’s organisation.

5. List of Services Provided: Asthma Cardiovascular Screening Cervical Smears Child Health Clinical Psychology Diabetes Dietary Advice ECGs Minor Surgery Over 75 checks Private Medicals Smoking Cessation Spirometry Travel Clinic Well Person Clinic District Nursing Health Visiting Podiatry Dentistry Midwifery Community / Other Services at Little Moor: Home Visits In order to provide a good service to all our patients we request that home visits are only requested by patients who are too ill to come to the surgery. Routine Home Visits are usually in the afternoon, after GPs have finished morning surgery. To request a Home Visit please call the Surgery on (0161) 426 9555, before 10 am, Monday to Friday, except in an emergency. Unfortunately repeat prescriptions cannot be requested by telephone. They can be accepted in writing either by post, fax, on 0161 426 9550 or by hand delivering into the prescription box in Reception. Prescriptions will be ready for collection in 48 hours. Repeat Prescriptions

6. General Facilities Treatment Room; 3 Consulting Rooms, male and female toilets, waiting room, Podiatry Room,, Dentist, Baby Room Disabled Facilities Little Moor Surgery is all on one level and has disabled toilets available within the existing toilet facilities. As there is only one disabled parking lot - the use is only for disabled patients. Please ask for further assistance if necessary. Toilets Male and Female toilets are on the main corridor from reception Pram Store There is a covered Pram Store located in a sheltered porch at the entrance to the building. Practice Facilities Results When you see a member of the primary care team at the surgery you may have bloods, urine, x-ray and other tests. Before you leave you will be given an indication of when to contact the surgery for the results of these tests. Please telephone for these results in the afternoon after 2pm Please note that the receptionists cannot give out results unless a Doctor has seen the results first.

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