1. Business Communication and Technical Writing TopicRamada Hotel Presented To Mr. Imran Hanif Presented By Hira Tahir Roll # 07-42 BS(IT) 2007-2011 Department of Computer Science, Bahauddin Zakariya University Multan

2. Organization Ramada Hotel Multan

3. About Ramada Ramada is located in the heart of the Multan. Only 3 Kilometers away from the Multan Airport. It offers Free Transport Service to the Airport. It is the only 4 Star hotel in the town. It is the only Hotel with a pool. There is a well equipped GYM and Health Club Facilities for Gents and Ladies.

4. History Ramada opened its first hotel – with a 60- room facility – on U.S. Route 66 at Flagstaff, Arizona in 1954 and set up its headquarters in Phoenix, Arizona The name "Ramada" was coined from the Spanish definition of "shady resting place."

5. Continuing… Ramada's logo from its start, in the 1950s until around 1976, featured a friendly bald innkeeper, dubbed "Uncle Ben". He sported an apron (later a suit and tie) and held a top hat in one hand and in the other hand, a red trumpeted banner that read "Ramada Inn Roadside Hotels"

6. Continuing… Current logos of Ramada

7. Ramada Tiers Ramada Inn Ramada Hotel Ramada Plaza Ramada Resorts

8. Ramada Inn Full-service properties with … 1.Restaurants 2.Exercise rooms 3.Room service 4.Free breakfast Items.

9. Ramada Hotel Found only in Canada and international destinations. These are full-service hotels with room service, a full-service restaurant, and fully- developed fitness centers. Many of the international hotels also offer suites in addition to rooms, and a few have a resort and hotel together.

10. Ramada Plaza Lower "upscale" properties offering… 1.Business centers 2.Full-restaurants 3.Enhanced room service 4.Concierges at many locations.

11. Ramada Resorts Found in international locations outside the USA Located in tourist destinations and high-traffic locations.

12. Best of Ramada Pinnacle Award is presented to the two best Ramada properties in each North American regions. These premier hotels consistently provide exceptional guest service and outstanding product quality.

13. Media Centre Get the latest news from Ramada in the media center. Press releases are updated regularly to give you the most up-to-date information.

14. Break Fast at Ramada "Breakfast is the most important meal of the day”. Ramada feels the same way too. Ramada knows you want to start your day with a complimentary, healthy breakfast in a clean and comfortable setting.

15. 100% Smoke-Free Hotels Need plenty of breathing room? Ramada smoke-free hotels are like a breath of fresh air going far beyond the smoke-free room. Guest rooms and public areas conform to smoke-free guidelines. So you can breathe a sigh of relief even before you check in.

16. Trip Rewards Trip Rewards lets you… 1.Dine 2.Thrill 3.Stay...for Free!

17. Why Trip Rewards? Trip Reward is the world's largest hotel rewards program. You can start earning toward great rewards from a wide variety of exciting program participants.

18. Standards of a 4 star hotel Quality of food Quality of services Quality of accommodation

19. Departments There are many departments working currently in Ramada Hotel. Marketing Department HR Department IT department Finance Department These are the major departments of Ramada Hotel.

20. Competitor The competitors of Ramada are Marriott and pearl continental hotels. These hotels are international and they provide best of their services. Ramada does not consider the Holiday Inn as its competitor because it is a 3 star hotel.

21. Target Market Target Market for Ramada is the upper and upper middle class. Also the business tycoons and the super stars. The cricket teams and the showbiz stars are in the category of super stars. Ramada provide the luxury and the every necessity for the target market and there is no other place that could provide that much comfort

22. What Ramada Provide for Stars? Ramada provides… 1.The luxury rooms 2. The quality of breakfast 3.Lunch and dinner 4. Excellence of services 5. Pool and many other features that attract the stars to join Ramada. PCB puts the Ramada on priority for staying. PCB also arranges the stay of international teams in the Ramada hotel.

23. For Business Ramada provide the luxury and well-equipped meeting rooms and conference halls for business meeting Provides the most economical and luxury stay for nights. All meeting tools like multimedia, rosters and excellent sound system is provided to business meetings.

24. Opportunities Ramada is not just a hotel. Ramada offers to the young and talented people a variety of jobs and positions. It is an organization that include different departments like IT, Finance and HR department That allow talented people the opportunities in technical and management fields and also there is much growth for young people.

25. Total Quality Management Ramada focus on total quality management as it always fulfills the needs of its clients and give the high priority to the customers. The international standard organizations impose the implementation of TQM in the organizations and that effects and attracts the people.

38. Any Questions !!!

39. Thank You