1. www.england.nhs.uk Patient Online Dr Damian Williams Digital Clinical Champion Midlands Patient Online - NHS England John Bird Implementation Lead Midlands & South West Patient Online - NHS England

2. www.england.nhs.uk What is Patient Online? GP Appointments Online Repeat Prescriptions Online View Your GP Records Online Patient Online will empower patients to take greater control of their health and wellbeing by increasing online access to services

3. www.england.nhs.uk GMS/PMS contract PATIENTS online booking of appointments online cancellation of appointments online ordering of repeat prescriptions online access to summary information within patient records (allergies, medications, adverse reactions) And promote these services to patients Possible for practices to offer online access to test results, letters and consultation notes and more. Full details of the 2014/15 GMS contract Full details of the 2014/15 PMS contract To meet the Patient Online requirements by March 2015 practices must offer:

4. www.england.nhs.uk4

5. Resources – Patient Online support and resources The guide can be accessed on the NHS England websiteNHS England website

6. www.england.nhs.uk6

7. Comments from existing patients online “I can receive much quicker, more efficient care”. It's really helpful to be able to remind yourself what was said to you by your GP”. “Easier for me to keep track of my medication”. “I'm impressed how quickly my blood tests are on there”. “It is good to have the choice”.

8. www.england.nhs.uk Resources – RCGP guidance and training PATIENTS Guidance example forms and checklists Identity verification This guidance and other supporting materials can be found on the RCGP websiteguidance and other supporting materials Getting started with record access Coercion Proxy access

9. www.england.nhs.uk RCGP Toolkit – Resources under development Getting started with Repeat prescriptions Encouraging patient take-up Patient consent and responsibilities Information governance Identity verification Coercion Proxy access (including carers and other professionals) Children Getting started with online appointments Guidance eLearning courses Practical usefulness of online access for GPs General overview and benefits

10. www.england.nhs.uk GMS contract changes 2015/16 – NHS Employers Commitment to expand and improve the provision of online services Online access to coded information Improved offer of online booking Summary of the GMS contract changes 2015/16Summary of the GMS contract changes 2015/16 (NHS Employers)

11. www.england.nhs.uk Accelerator sites and Patient Online: working together Patient Online programme is working with 24 active sites that wish to: Participate in benefit studies Share learning/good practice examples Engage with PPGs Offer more than summary information Review and test RCGP materials

12. www.england.nhs.uk What we are doing StakeholdersPractices PatientsSuppliers

13. www.england.nhs.uk13

14. www.england.nhs.uk Support: where are we based North Midlands and East South London North Fiona McDonald Rose Curry Taz Aldawoud Kay Renwick Pam Jenkins Richard Ince Digital Clinical ChampionsImplementation Leads Midlands and East Digital clinical championsImplementation leads Adam Paxton Chris Frith Clive Prince Damian Williams John Bird Richard Ince Ruth Adekoya Digital Clinical ChampionsImplementation Leads South Digital clinical championsImplementation leads Amir Mehrkar Angela Reed-Fox Jacky Ormston James Hempsted John Bird Digital Clinical ChampionsImplementation Leads London Digital clinical championsImplementation leads Phil Koczan Jacky Ormston James Hempsted Digital clinical championsImplementation leads Contact details available in Patient Online Guidance and SupportPatient Online Guidance and Support

15. www.england.nhs.uk Dr Damian Williams - Digital Clinical Champion, Midlands John Bird - Implementation Lead, Midlands and South England www.england.nhs.uk/pe/patient-online Patient Online Website: To register for the Patient Online Community please email: england.patient-online@nhs.netengland.patient-online@nhs.net Patient Online Community: