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Innovative Discovery LPO & Aeren LPO: Redefining the Global Legal Supply Chain February, 2012 www.aerenlpo.com.

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Presentation on theme: "Innovative Discovery LPO & Aeren LPO: Redefining the Global Legal Supply Chain February, 2012 www.aerenlpo.com."— Presentation transcript:

1 Innovative Discovery LPO & Aeren LPO: Redefining the Global Legal Supply Chain February, 2012 www.aerenlpo.com

2 To Contribute To Your Success Customer Satisfaction by providing high end quality services on time and at competitive pricing Cost reduction through enhancement of productivity, innovation, cutting edge technology and best practices Hire best talents from respective industry and its development through continuous education and training program Enhancement of total performance through ongoing technology transformation, process re-engineering and continuous process improvement Flexible and transparent delivery and engagement model Enhancing security, privacy and confidentiality Risk mitigation through robust risk management framework www.aerenlpo.com OUR OBJECTIVE

3 YOUR TRUSTED DISCOVERY RESOURCE Our expertise in law and technology ensures fast and accurate data identification, preservation and collection. Whether your information is electronic or paper, we offer highly customized technologies and services to organize, code, filter, review and process your stored data.

4 Our extensive domain expertise helps clients achieve rapid and sustainable cost savings while facilitating improvements in efficiency and minimization of risk. We offer our clients: Expertise with Integrity USA and India based teams Repeatable, defensible, efficient and scalable processes Free pilot project assessment Outstanding Project Management EDRM adopted processes Six Sigma accountability Lowest possible costs Security and Confidentiality ISO Certification Meet ever-tightening deadlines 24/7 resources available and accessible www.aerenlpo.com OUR ADVANTAGE

5 www.aerenlpo.com We attract the best and brightest attorneys in the industry, and conduct training in accordance with the codes of professional conduct and ethics governing the practice of law in the US and the UK We present clients with a highly educated and trained legal support team including Certified ESI processors, project managers and litigation analysts. We operate a state-of-the-art infrastructure and strict adherence to Six Sigma processes. Our Staff and Facility OUR ADVANTAGE Permanent full-time legal associates in the US and India ISO 27001:2005 certification Legal associates trained in the American judicial system Conflict-checks performed on each legal associate On-site, multidisciplinary management professionals 24-hour security sentry CCTV security cameras Secure document destruction process

6 SECURITY ISO/IEC 27001 formally specifies a management system intended to bring information security under explicit management control. CONFIDENTIALITY HIPAA establishes standards for EDI, security, and confidentiality of all healthcare-related data. Security is our primary concern. Our sophisticated data security policy and stringent physical security methods ensure client confidential information remains uncompromised. We provide: Security and Confidentiality OUR ADVANTAGE Physical on-site security Personal workstation preventative measures Domain and file server security Data transfer security Data integrity ISO 27001:2005 CERTIFIED HIPAA COMPLIANT www.aerenlpo.com

7 Services We Offer: OUR SOLUTIONS ELECTRONIC DISCOVERY: Fully equipped, experienced EDD team comfortable with a 24x7 work environment. Capable of troubleshooting and offering the best possible solutions for all file types, including but not limited to MS Office, PDF, emails and NSF files. ISO Certified Facility and Processes Evaluation and testing of EDD software or workflow for advancement in EDD services. www.aerenlpo.com

8 WE UNDERSTAND THE IMPACT OF ESI ON TODAY’S RAPIDLY EVOLVING LEGAL LANDSCAPE Innovative and Aeren comfortably navigate the vast array of discoverable material— e-mails with attachments, instant messages, spreadsheets, databases, word processing and all other electronically stored documents— and offer clients a solution to the “time-cost-technology-personnel expertise” challenge.

9 In-house processing Transaction based In-house ESI lab with LAW PreDiscovery High-end servers High-speed bandwidth Per GB pricing Staffing FTE-based Provide dedicated, experienced PMs/Team Remote processing using VPN FTE pricing Electronically Stored Information EDD SOLUTIONS ESI processing is vital for e Discovery project success. We provide our clients with comprehensive solutions for ESI processing, turning around large amounts of data in a short period of time while keeping costs at a minimum. Our skilled specialists will work with you to create an in-house or offsite customized plan that fits your needs. www.aerenlpo.com

10 Our dedicated, experienced and certified team stays ahead of the changing legal landscape. We comfortably manages all ESI processing relationships by maintaining expert knowledge in all standard software packages and technology. SPECTRUM OF ESI SERVICES:TOOLS AND EXPERIENCE DE-DUPLICATION & CULLING Identify and remove duplicate data Cull data per client specifications NATIVE PRODUCTION Generate native eDocs files from provided data set TIFF AND TEXT EXTRACTION Generate tiff images/extract text METADATA EXTRACTION Capture all metadata values (i.e., to, from, cc, bcc, date, subject) into a fully searchable database format BATES NUMBERING Assign and apply a unique range of Bates numbers to all documents ANALYSIS AND REPORTING Automatic report generation from data, including sorting by number/size of files, types of files, and by custodian CUSTOM DELIVERY Deliver the required metadata fields and load files in required format Concordance, Summation, Ringtail, Relativity EDD SOFTWARE Lextranet, Nuix, LAW PreDiscovery, NeedleFinder, iPro eCapture, Concordance, Summation STANDARD SOFTWARE MS Office (Word, Excel, PowerPoint, Visio), Lotus Notes – NSFs, Adobe Acrobat - PDFs TECHNOLOGY SQL Server, VBA Programming, MS Access – Queries and Modules WHAT WE DOHOW WE DO IT www.aerenlpo.com

11 11 DATA STAGING IMPORT METADATA & TEXT EXTRACTION SEARCHING & CULLING NATIVE DELIVERY PRODUCTION REQUEST TIFFING OCR FINAL DELIVERY Repeatable, defensible, efficient and scalable ESI WORKFLOW: www.aerenlpo.com

12 NATIVE QC Processing Errors Commission Errors Verify all documents Take corrective action per QC manual Random sample QC TIFF QC Tiff Status ≠ “Complete” Verify all documents Take corrective action per QC manual Random sample QC DELIVERY CHECKS Verify document count in Native, Image and Text folders match and are in correct format Verify document and control IDs match requirement and do not overlap between batches Verify format of load file Check presence of all required metadata field Quality. Controlled and Assured. Q/C& Q/A The integrity of your data is as critical to project success as the processes used to capture and review it. We have strict quality control protocols in place for every phase of discovery. www.aerenlpo.com

13 CASE STUDY: ESI STAFFING MODEL KEY STEPS FOR COMPLETE CLIENT EDD PROCESS  Connect to client servers through Virtual Network Computing (VNC)  Copy the source data by using safe copy software to the processing servers in order to maintain the chain of custody  Import the Source data into LAW  Apply the settings as per the specification form  Extract/Rip imported data  De-duplicate files as per requirement (custodian or global)  Manage any errors for extracted text and imported data  Generate images and OCR  Assign Bates or other numbering to images or native files  Endorse images  Export natives, images, text and required formats  Final QC of exported data  QC accomplished  Verify all files have been ripped/extracted from their respective container files (e.g. all emails have been extracted from the PST, all attachments have been extracted from the respective email). File issues addressed  Verify ASCII/plain text has been generated for all documents. Manual/semi-automatic generation of text in any problematic documents  Verify text generated for completeness and readability (i.e., junk or binary data should not be present). Reprocessing of problematic documents  Verify all document images  Generate tiff for problematic documents if images have not been generated automatically  100% image review of randomly selected documents. Reprocess problematic documents  Verify completeness and readability of tiff images  Manual formatting where images unreadable.  Check for current date, local processing location, text chopping etc. of images  Verify image layout e.g. portrait, landscape, page counts etc. as per requirement.  Identify error messages and generate placeholder images for non-processed documents  Run validation checks TEXT QUALITY CONTROL IMAGE QUALITY CONTROL EDD PROCESSING STEPS www.aerenlpo.com

14 ELECTRONIC DISCOVERY PRICING STRUCTURE STAFFING Per Staff Associate ($10 for 160 hours)$ 1,600 Team Manager ($14 for 160 hours)$ 2,240 Hourly$15/hour Units (per GB)$40 per GB Pricing model is for remote processing using client infrastructure www.aerenlpo.com

15 AEREN LPO NEW FACILITY

16 JAY KOZA INNOVATIVE DISCOVERY 1884 Leslie Lane Merrick, New York 11566 Website: www.innovativediscoverylpo.com Email: jaymkoza@gmail.comjaymkoza@gmail.com Office: 516-623-8882 Mobile: 917-251-4342 RAMAN AGGARWAL AEREN LPO Plot No. 14, Rajiv Gandhi Technology Park Chandigarh, India Website: www.aerenlpo.com Email: raman@ramanaggarwal.comraman@ramanaggarwal.com Mobile: +91-97802-40000 (Outside India) 097802-40000 (Within India) www.aerenlpo.com


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